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Home Inspection reviews in Chesterfield

  • A
    Burgess Inspections, Inc.
    I had a great experience with my home inspection from Burgess Inspections. As a first time home buyer I was a little nervous about making sure all the right things were looked at. My dad had used this company to sell one of his houses and insisted they were very thorough and I agree. Tim Smith was my inspector and he was very patient with all my questions and did a great job explaining why certain things were a concern and what to watch for in the future. I would definitely recommend this company to anyone that wants a professional thorough home inspection performed.
    - Daniel J.
  • F
    Capitol Home Inspections
    reply to Mrs Mcmurdy from the homeowner. 1. You are lying! I did my communicating with your "business" through my real estate agent. You called me once, on the day we were leaving Virginia while our movers were loading the truck. I listened to your lecture for about 15 minutes (all the while the mover I was with in the garage was in stitches listening to you as you were that loud and incoherent on the phone). Whenever I tried to get a word in, you came back with the "we have to have a conversation" nonsense. I calmly restated the facts that I had sent my real estate agent. I did not yell at you, ever! You would not listen to what I had to say, so I hung up after listening to your lecture for longer than I should have. Next thing you'll come up with is that I cursed at you and sexually harassed you! Keep making excuses. They dig you in deeper. Yeah, your husband has NEVER made a mistake in his life, as you said. I think the last one on earth like that was Jesus Christ, wow. On the phone, you kept on saying we need to have a conversation - is that a Millennial thing? That doesn't mean anything to me without actually HAVING a conversation (which we never did) and you repeated it in your reply here again. 2. You also stated on the phone that if anything wrong was done at my property, the Buyers and/or their agent did it! That is when I hung up on you. At that point I knew it was pointless to continue listening to you....and then to try to blame the buyers and their agent.....anybody but the Mcmurdys! Borem told me that there was a "possibility" of failed coils, but they NEVER had seen two units go out at the same time AND they were operating properly before your husband arrived at my property. Borem also told me that if someone jacked the units back and forth between heat and cold, it could damage the units in that fashion. The instructions for the HVAC units stated the same thing. I had to run both units full bore for 4 days to try to keep the house somewhat livable and that could have made the problem worse by the time Borem got to look at the units. Borem is not going to interject themselves into this, they are smart business people. Guess we'll never know for sure, but I KNOW that the units were operating properly at 2 PM then not at 5 PM. Your ���report��� to the Buyers stated that ���due to the outside temperature the heat pump was not tested in the heat mode���. Then how could the inside temperature go from 77 degrees at 2 PM to 93 degrees at 5 PM when the outside temperature was only 82? Was that statement in your report the truth? Oopsie! Why would I list a house with faulty HVAC? Why would I allow a home inspection with faulty HAVAC? That would be pretty stupid, wouldn't it, Mrs Mcmurdy? Because it did not happen. Something happened between 2 PM and 5 PM that day. I wasn't at the house, but your husband was. Hey, Mrs Mcmurdy, what about all the other damage done to my property? Tripped GFIs not reset, thermostats left on 80 degree hold, footprints on the sofa, insulation knocked off the crawlspace door, etc....oh, I guess that was the Buyers or their agent, not your perfect husband! What about the laugh I got from my builder's (MAJOR custom builder in Chesterfield) supervisor when asked per your husband to show him the ground wire connection. Seems like all others with similar construction in this area, under the crawlspace, under the visqueen and the house would not have been approved by the inspector if not present. He must have laughed for 5 minutes and kept saying you gotta be kidding me! Also, downspouts on the house were all running at least 3 feet away from the side of the house, plus another foot for the splashblock. Some are 8 feet. All ground slopes away from the house. But, your husband said that wasn't enough! Could someone need a lot more training on basic home construction and building code? Still waiting for an apology from you about ANYTHING that was amiss that day. Know I'll never get it from mrs and mr Perfect. Don't care now. Moved on, but I want to tell my story so others don't get what I did. Reflecting on the "yelling accusation, I guess I have to understand millennials better. Let's see, snowflake, never had a bad grade in school, mommy and daddy took care of everything, always got on the team and got a participation trophy, never told "No". I guess then some third party that came along with a legitimate complaint that only asked for the $450 home inspection fee as compensation, would be considered by the millennial to be yelling and making false accusations against "the perfect home inspector". Folks, who do you believe? Make up your own mind and act accordingly.
    - D H.
  • F
    Capitol Home Inspections
    Copy of complaint filed with Virginia Department of Professional and Occupational regulation. Home inspection of 11512 Barrows Ridge Lane, Chesterfield, VA 23838 April 28, 2017 beginning at 2 PM and ending at 5 PM by Mr McMurdy of Capital Home Inspections. Weather, clear and hot ��� ALL TIME RECORD HIGH TEMPS FOR CENTRAL VIRGINIA this week. TWO a/c units set at 64 for night time and 77 during the day. Both were set on auto at those settings and were functioning properly at 2 PM on 4/28 when the homeowners left the property. Douglas Hugo walked 2 doors down the street to a neighbor���s house and waited outside until he saw Buyers, agent and Inspector leave at 5 PM. Upon re entering the home, Douglas Hugo found the following: It was 93 degrees when I stepped in the house. Both units were on "hold" and set to about 90 degrees. Most of the window blinds were askance as if they were quickly and carelessly dropped down. I had to raise and fix probably 80% of them. The GFI in the jack n jill bath was off - it was red and had to be reset. The GFI on the back porch was also off. This controlled the lights in the great room and the Verizon internet and cable TV, all of which were not functioning. It wasn't until I tried to turn on the lights in the great room much later after contacting Verizon, that I realized that the 2nd GFI might be tripped. A couch that we had in our loft had shoe prints on the seat cushions that someone was standing on it, likely to reach the window behind the sofa. When I went down in the crawl space to check on the Verizon issue, the first thing I found was that the insulation had come off the door, but the inspector said nothing about it being off, which he should have AND he failed to turn the light in the crawl space off. I had to re glue the insulation on the door. I also found that a large bat of insulation had been removed from the space between the blocks and the wood framing. This negates a lot of the insulating and "conditioned crawlspace" qualities. This loose insulation was very noticeable and was not present before the inspection. The home is 5 years old and the insulation has never come off before, let alone all of it, despite NUMEROUS contractors being under the house besides myself. I was the last one under the house prior to the inspection and the insulation was fine. The way the door is manufactured, if one is not familiar with the type of door, or is careless, the insulation could be torn off the door by jerking it open. From 5 PM till about 8 PM, we had a 93 degree home and had no Verizon. We had no Air conditioning from 5 PM on Friday April 28 until Tuesday May 2 during a time of 90 degree plus temperatures, when our contractor added Freon and the units began functioning again. I could have stopped there and maybe gotten away with $200, but the contractor said BOTH units had leaks in them that the coils needed to be replaced, which I did to the cost of $1600. I DID THE RIGHT THING. Our electric contractor said he had never seen two units go out at exactly the same time, but would not speculate as to cause, probably because of potential legal liability. As I asked my realtor, would I list a home that I knew did not have functioning HVAC units? Would I allow a home inspection on a home I knew had non functioning HVAC units? The answer is a resounding, NO! Results: I am out $1600, which the home inspector refused to acknowledge even some responsibility for when all I asked is that he forfeit his fee to me of $475. He refused to talk with me on the phone, sending his wife to return my phone call in which she just kept repeating that her husband ���has never made a mistake��� and ���we need to have a conversation��� over and over and over. I would ask the Department of Professional and Occupational Regulation to punish Mr McMurdy as you see fit, up and to terminating his license to operate in the state of Virginia. I would not wish this ���home inspection from ****��� on anyone else in Virginia. Thank you for your attention to my complaint.
    - D H.
  • A
    Atlantic Inspection, Inc.
    Leon Smith was very responsive, communicated well over phone, voice messages and email, showed up early for actual inspection, completed his work in the time promised, was thorough and explained/showed me issues he felt were most critical, delivered a printable report via email when promised. The report itself is much like I've seen before which is pretty much a professional industry standard. He covered everything he needed to and was a pleasure to deal with. I would highly recommend and would hire again.
    - Jimmy K.
  • A
    Capitol Home Inspections
    Absolutely superb inspection. Every detail was covered. Identified problems with HVAC system that would have cost us more than $1500 to repair. We were able to get all items fixed by the sellers. Ray is totally customer service oriented and provided an excellent run down of all issues at the end of the inspection. His report was clear, concise, easy to understand. Highly recommend this company!
    - Gilbert H.
  • A
    Fighter Pilot Home Inspection & Repair
    I had my report in my E-Mail box in less than 24 hours, I was very satisfied with his work and expertise,.  I would highly recommend  Mark anytime, Especially to first time home buyers.  Mark  ! I am looking forward to having you back for the follow up inspection..

    Thanks! ;- )
    Margie
    - Margie T.
  • A
    Fighter Pilot Home Inspection & Repair
    Mark came out on time and immediately went to work.  He performed a complete inspection of all three buildings.  At the end of his inspection, he carefully went over all of his findings and answered all of my questions.  In addition to taking photos of each issue, he provided a repair cost estimate for each item.  The next business day he provided an electronic report that contained all of the items.  I am very happy with the results and work recommend FPHI for future home inspections.
    - Ian T.
  • A
    A House on a Rock Home Inspections LLC
    When it came time to purchase a new home I turned to Angie?s List to find an inspector.  I reviewed several different highly rated inspectors and found items that didn?t sit well.  Some of them had sample reports that were simple checkbox affairs without any details.  A few of them were using boilerplate websites with sections that still had ?insert comment here? in a live page.  
    A House On A Rock seemed to have it all together.  Their sample report was detailed and included extensive comments.  There was an active blog section with comments from the owner.  Their website was really showed attention to detail.  My wife is an animal lover.  Animals of all shapes, textures, and color.   When I showed her their write up on bat mitigation that went into detail about how this was the wrong season due to baby bats being born it caught her attention.
    The front page of the website shows Juan and his family.  When I read into their website there was an entire section about how he encouraged his customers to bring their entire family to the inspection.  Here?s where he cinched the deal.  Juan does a ?monster inspection?.   My wife and I built our current home 12 years ago and brought our daughter into our home 4 years ago.  This is the only home she has known.  The prospect of moving to a different home simply scares her.  Juan took a few minutes to talk to my daughter and explain how he looked for monsters.  When she mentioned ?good? monsters like those from Monster?s Inc. he didn?t miss a beat.  He assured her he had checked her room, the bathroom, the closest and guarantees that there are no bad monsters to be found.  He took a few minutes to talk to a 4 year old girl about what could be her new home.  At the end he gave her a certificate certifying her new home ?monster free? and a small stuffed monster.  The man knows how to win over a little girl. Sold.
    Now back to the reality of the inspection.  He brought a team that impressed my realtor even though I didn?t go with my realtors inspectors.  The guys were there early and up on the high roof before I got there a few minutes before our appointment.  They spent a long time going over the house.   The checked every nook and cranny.  They sent a drone up to take video and pictures of the chimney.  They inspected every inch of the house.
    My wife and I are skeptical engineers by trade.  Juan and his team blew us away.  They covered every inch of the property and sent us a detailed report that covered every possible issue.  After reading his website I even asked for a radon check.  I showed back up 3 days later when they picked up the meter.  I had a detailed radon report in hand not 2 hours after they left.  It showed radon levels well above what the EPA recommends for mitigation.
    His report armed me with the information I needed to negotiate the deal and not walk into a surprise after the purchase was closed.  I hope to not have to buy another home any time soon, but if I do I will be calling A House on a Rock.  They are good, attentive, and focused on little things that make life easier when buying a home.
    - Ed D.
  • A
    Cranor Inspection Services LLC
    Excellent.  John, and his son Josh, do an excellent job.  Very professional and explain all defects found to my clients in detail.  Also make suggestions for maintenance items which is very helpful to all of my clients.  I would refer John to anyone that needs to have their home inspected.  And remember...if you are selling...it is good to have a pre-list inspection to get rid of repair items that you may not be aware of.
    - Tina B.
  • A
    Atlantic Inspection, Inc.
    Leon was great.  He showed up on time, spent three hours combing over the property and compiling his report, and provided us with a very thorough report in print and digital format right on the spot, along with a ton of detailed photos.  He demonstrated excellent attention to detail, a knowledge of home construction principles and local building codes, and was able to give us excellent guidance on how to address the various issues he identified.
    I also had the opportunity to reach back out to him with a followup question, which he promptly responded to with a thorough, helpful answer.  The price was very fair, especially with the Angie's List discount.
    - William H.
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Home Inspectors in Chesterfield

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