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Carpet Cleaning reviews in Chesterfield

  • A
    Simply Clean Carpet & Upholstery
    Simply clean came to our home and they were very professional and assessed the issue before cleaning the area. They were great guys and said if we felt the problem still existed after the carpet had dried we could call back and they would re-do the area free of charge. True to their word, they came back and cleaned the area again. It turned out great and we plan to use Simply Clean in the future to clean our other rooms. The cost was very reasonable and scheduling was done within a reasonable time. I would highly recommend using Simply Clean!
    - Charles W.
  • A
    Simply Clean Carpet & Upholstery
    This vendor cleaned carpets throughout the home. Previous occupants had neglected some of the carpets, and I decided to have the carpets cleaned, although I believed that some rooms of carpet would have to be replaced. This service was easily scheduled and the reps arrived exactly on time as scheduled. They were professional in demeanor, and proved to be extremely competent. They went above and beyond in their efforts to revive those area that were extremely soiled and stained. The carpets looked great, and in the end none needed to be replaced. I would highly recommend this group for any carpet cleaning needs. I certainly plan on using them again!! Great staff, great service, great results!
    - Donna C.
  • A
    Simply Clean Carpet & Upholstery
    Good job. Carpet definitely looked better afterwards. Service provider was honest in telling us some darker areas would still be slightly visible due to the age and light color of the carpet. We appreciated their honesty.


    - Annette M.
  • A
    Simply Clean Carpet & Upholstery
    The owner and associate showed up on time and cleaned 1000 ft of carpet and living room furniture. they completed the work in under 2 hours.They were very professional and removed stains from the carpet that other vendors said they could not remove. We were very pleased with their service and would highly recommend them.
    - Diane R.
  • A
    Simply Clean Carpet & Upholstery
    This is the 3rd or 4th time we've had Trent / Simply Clean clean our carpet.  Trent is very professional, and does a great job cleaning the carpet.  He uses a truck mounted steam cleaning system, that uses a rotating head instead of the standard carpet cleaning wand.  The head has brushes which I think do a better job of cleaning the carpet, and it extracts the water just like normal.   He always takes his time to remove any stains and arrives on time.   Our daughter once spilled a can a salsa on our beige carpet, and Trent was able to completely remove the stain.  We've used another top rated carpet cleaner from Angie's list, but we've been much happier with the results of Simply Clean.   We highly recommend this company.
    - Steven W.
  • A
    Chem-Dry Of Richmond
    ChemDry did a great job. I called the office at 4:30 PM on a Monday hoping I could get an appointment for the next day because I was moving out of my apartment and needed to get the carpets clean and they had no problem fitting me into the scehdule. Luke and Robbie showed up on time for the appointment and immediately started working after explaining what they were going to do and discussing what the price was going to be. They did an awesome job! They thoroughly cleaned the carpets 2 times and even sanitized the carpets free of charge. I had stains in the carpets that I was convinced were not coming out and after they were done the carpets looked cleaner when I moved out than when I moved in! I would definitely use ChemDry again and have recommended them to some of my friends. Luke and Robbie were so helpful and very professional, they even helped my roommate take a mattress out and load it in the truck!
    - Erin R.
  • D
    Kohmar Air Duct Cleaning LLC.
    I was not happy with the overall experience.  First of all, I don't allow anyone to enter my house with shoes on due to environmental allergies and had mentioned it to the workers (Buzz and Walt).  They said they would wear booties, but Walt took them off in the middle of the cleaning process claiming he can slip and get hurt because it can get slippery.  Had I known about this I would not have hired them to do the job because other cleaning companies have obliged accordingly in the past.  They also turned on all the ceiling fans in the bedrooms without asking me claiming it can speed up the drying process.  Personally, I found this offensive because you just don't come into a person's house and turn on anything without asking.  I didn't have a chance to dust the fans prior to them turning it on, so all the built up dust went all over the sheets.  I had to change the sheets as a result and dust all the furniture.  I spent all day cleaning after them.  The stairs didn't even look like anything was done.  The suction on their hand held vacuum hardly had any suction on it.  I felt it, and even my own hand held vacuum had more power.  I had Buzz reclean the stairs but the vacuum they had just couldn't handle the work.  There was no point arguing about it.  The family room wound up with big, brown spots.  Jason, the owner, claimed the stains just resurfaced from years of build up and nothing can be done about it.  I just don't see how one day my carpets can have very little stains to the next day having big, brown spots all over.  It doesn't make sense.  I've had my carpets cleaned 3 years ago with deeper stains, and the carpet cleaner did a great job removing all the stains then. However, Jason, who said he would come by to reclean, decided not to because according to him there was nothing he can do.  He also mentioned that I should have discussed our allergies and concerns prior to them coming.  So if you don't mind a company who walks in the house with dirty shoes on, turns on fans without asking, spots on the carpet after the cleaning..hire them.  In our case, NOT.  I will hire someone else or perhaps the other carpet cleaner I had hired before.  Overall, they need to get a better vacuum system and a crash course on etiquette.
    - KATHLEEN A.
  • D
    Spic N Span Carpet cleaning Inc.
    I was a little disappointed after seeing the final results. The tech showed up on time and was very nice. However the end result was not at all what I was hoping for. Several areas are now hard and crunchy and in two areas it looks likes crayons were rubbed into the carpet in places where there was no stains or spots to begin with. The one spot that we had a pet stain did not come out that great either. We had done two bedrooms, hall & stairs. The price was right but maybe that's why they say you get what you pay for.
    - Lisa P.
  • A
    Kohmar Air Duct Cleaning LLC.
    Very Well.  They also advised on getting vent filters installed inside the house instead of using the ones in the garage.  Glad I did because I could see the level of dust in the house.  They cleaned all the ducts, very informative.  I may use them again for duct cleaning.
    - KATHLEEN A.
  • A
    Kohmar Air Duct Cleaning LLC.
    Drying took about 4-5 hours for complete dryness and the carpets were left spotless and soft and fluffy.  I was extremely pleased with the work that was done.  I had postponed the work several times due to family issues and Jason was very cooperative and when we finally settled on a date, they called to let me know exactly when they were going to be here.  I found both gentlemen to be extremely professional and personable, not to mention very caring with my furniture.  It took them approximately 2-1/2 hours to do my house and they used their time wisely.  They are the ones I will call for the next carpet cleaning, without a doubt!
    - Stephanie D.
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Carpet Cleaners in Chesterfield

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