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Explore Our Solution Center for Helpful Gutter Repair Contractor Articles

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The FYI on Gutter Repair

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Gutters on house
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Gutter Repair reviews in Chester

  • D
    LeafFilter Gutter Protection
    This is a note that is a bit of a complaint. I requested an estimate for a gutter system for my house. A representative came to demonstrate your product. She did a fine job of showing the product but I had some very real questions that I needed to be addressed related to my GAF roof warranty. When she saw that I was not able to get an suitable answer for my questions from her, she became visibly irritated and dramatically tore up the contract that she started in front of me. I asked her why she was angry and she expressed disappointment at having to fill out the form without getting a buyer. We tried to call her manager who was able to verbally address my concerns. He told her to write into the contract language that would address the warranty concerns and that the manager would email me with something even clearer. What she wrote in the contract was not even close to what was discussed and so I decided to end the transaction. I told her that I would be happy to reconsider once I got the email from her manager and she was able to include what he suggested into the contract. She was once again clearly annoyed but she left. Later she called and asked if she could follow up later in the week as I needed to speak to my roofing warranty company to confirm that I would not lose my warranty. She said that she would call in the afternoon later that week to follow up. I told her that this would be acceptable and to please encourage her manager to send me the email promised. It is now going on 3 weeks and I have not gotten the email or the follow up. Please know that I was genuinely interested in the product and was inclined to purchase the product but that my GAF roof warranty needed to be protected and that I needed to have assurance that it wouldn't be invalidated by the work your company would do. She did not seem to appreciate this concern and just seemed annoyed that I would even want to check. Her behavior once I started asking questions and it seemed like I wasn't going to be able to close the deal that day was less than professional and bordered on rude. Also, it concerns me that the information that I was promised by email has not been forthcoming and it makes me wonder if it was just an empty ploy to get me to purchase. These sales techniques seem dishonest to someone who is genuinely trying to find the best product for his home. I just thought that you should be made aware. No work was done as a result. JMJ Mario
    - MARIO D.
  • A
    Gutter Solutions of America
    He confirmed acceptance of Angie���s deal by email at night the day I chose it. Arrived within time window agreed upon. Very quick and complete work. Comes prepared with ladders and tools on board. Importantly, repaired and reattached several brackets that had caused the gutter to become unattached from the roof and sagging so that water was running backwards and down the outside of the chimney. He found that Window World���s (never to be trusted) contractor had not attached the bracket to anything. Did not take long to do the additional re-attachments and he had the power drill and screws on board, with no additional charge. Will definitely use again and am relieved to have the gutters functioning as intended with all work done at a very reasonable price.
    - William B.
  • A
    AAPCO LLC
    Outstanding and professional service. The crew worked from dawn to dusk until the job was complete. The professional manner was one of the best I have ever seen. If you hire this crew you will not be disappointed.
    - James F.
  • C
    The Brothers that just do Gutters
    For the price paid I expected top notch quality throughout. Found that many seems leaked. Some gutter runs were in the wrong direction so did not drain. Some downspouts created huge water plumes onto the deck because of the way the bottoms were pointing. Not impressed. I probably should have with the estimate that was almost 1/2 the cost of this one. But I thought I would get the best from them.
    - Patrick S.
  • A
    CTR - Cross Timbers Roofing
    CTR did a great job, the project manager and his crew of workers were a well organized team. They worked very hard and the chilly windy weather did not bother their work schedule. They explained clearly about all material they were going to install and different guarantee plan CTR was providing. The new roof looks great
    - Gary M.
  • C
    Regal Home Improvement
    Job completed and no follow up by sales person or office. Theyb did the work and no contact. While completing the job the workers drilled two holes in my deck to place two screws. This was done to hold the ladder. They finished the job and left the screws in my newly stained deck. I called and asked for someone to come to my home, but they never calledme. They did come out but I was not here. They removed the screws and left two holes in my deck. I am still waiting on follow up or a phone call. I just hope that this lack of communication is not a sign of how this company will handle any issues with the Rhino system, if I have any. Take the money and run.
    - George C.
  • A
    Southern Comfort Home Solutions LLC
    Jason fit me in before a big storm arrived and I was pleased with his responsiveness and hard work. Several parts of my gutter covers had blown off and the gutters needed cleaning and I needed new covers. Within a few days the work was completed and I am very happy with the look and quality of the new Bulldog covers.
    - MARY M.
  • A
    SJ & Sons Contracting

    We gave John at SJ and Sons a very huge job and he rised to the occasion. We need to move to a new state and had to sell our home immediately.  We received an initial inspection report and were overwhelmed with the complex list of items needed. There were large jobs like crawl space restoration for moisture and a possible leak and small jobs like gutter drain extensions.  John cam out to our home and not just looked over the property.  He educated us on our house, what he could do, and what we should expect.  He was able to come out 2 weeks later and completed all jobs in 2 days! John is a professional and he is VERY good at what he does.  If we still lived in Virginia, we would contract him for everything because he knows houses and doesn't cut corners.

    Additionally: He will fix things even if it's not originally asked.  He noticed an exterior door lock was not correctly installed and asked us if he could fix it...and he didn't charge. This is the type of attention to detail and care you need from a contractor. Especially when there are those that will overlook things if they are not being paid for them.

    Problems: After the completion of work, there was a constant need for additional paperwork from the seller's lender. We had to keep bothering John for paperwork (and if you work as much as he does, there is not a computer everywhere). He never showed frustration or acted unprofessional (I know I would have f I was in his shoes). He has a great attitude.

    - Kianna M.
  • A
    Ace Gutter And Siding
    This guy is a nice guy, honest, professional, and reasonable in price.? I called him last night hoping to leave a voice mail on his phone, but he answered.? He went out to his truck, got his appointment book and came back in and took my information.? He said he could do it Saturday and that was fine, but then he called about 11AM today and said if I wanted him to, he could come out today.? He arrived, looked at the damage, estimated the costs at $225.00 plus materials and then drove me to Lowe's where we purchased the materials.? We headed back to the house and he went to work immediately.? I sat in the front yard and watched and everything he did was professional.? You could tell he knew what he was doing, was concerned for taking care of my existing and undamaged siding and guttering.? I could not be more happy and I asked him for several cards to share with friends.? What a nice guy and with all the work he did, I think his price was very reasonable. I am a big believer in Angie's List and only hire folks from the list.? Once again, Angie's List delivered excellence!!!
    - David M.
  • A
    Ace Gutter And Siding
    This guy is a nice guy, honest, professional, and reasonable in price.  I called him last night hoping to leave a voice mail on his phone, but he answered.  He went out to his truck, got his appointment book and came back in and took my information.  He said he could do it Saturday and that was fine, but then he called about 11AM today and said if I wanted him to, he could come out today.  He arrived, looked at the damage, estimated the costs at $225.00 plus materials and then drove me to Lowe's where we purchased the materials.  We headed back to the house and he went to work immediately.  I sat in the front yard and watched and everything he did was professional.  You could tell he knew what he was doing, was concerned for taking care of my existing and undamaged siding and guttering.  I could not be more happy and I asked him for several cards to share with friends.  What a nice guy and with all the work he did, I think his price was very reasonable.

    I am a big believer in Angie's List and only hire folks from the list.  Once again, Angie's List delivered excellence!!!

    - David M.
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Gutter Repair Contractors in Chester

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