Mr. Rogers Windows

A 163 Reviews

Founded 1986 • Angie's List since May 2006

Angie's List certified badge

Service Categories

Licensing

Licensed
  • Trade License Number
  • 2705076120
  • Trade License Locale
  • Commonwealth of Virginia
  • Trade License Authority
  • Board of Contractors
  • Trade License Expiration
  • 05/31/2021
Bonded
Insured
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

Hours

Sunday
Closed
Monday
8:30 AM - 5:00 PM
Tuesday
8:30 AM - 5:00 PM
Wednesday
8:30 AM - 5:00 PM
Thursday
8:30 AM - 5:00 PM
Friday
8:30 AM - 5:00 PM
Saturday
9:00 AM - 2:00 PM

Company Contact

1019 Eden Way N

Chesapeake, VA 23320

Description

Mr. Rogers Windows featuring Renewal by Andersen is proud to serve the window replacement and patio door replacement needs of the Virginia Beach metro area. We are the window replacement division of Andersen Windows, drawing on the Andersen tradition of over 110 years of quality, innovation and craftsmanship. Our turnkey process begins with a call from you and includes a respectful in-home sales consultation, custom-manufacturing of replacement windows to precisely fit your home and installation by a dedicated team of professionals. Best of all, we stand behind our products and installation with one of the strongest warranties in the window replacement business. Mon - Fri: 8:30am - 5pm Sat: 10am - 2pm...

Verified Reviews

163 Total Reviews
Reviews by Rating
A Rated
135
B Rated
14
C Rated
2
D Rated
8
F Rated
4
Read reviews by category
window (147)door (39)egress window (8)siding (3)insulation (3)
Showing 1-10 of 163 reviews
A

RATED

09/12/2020

We were very satisfied with worked performed and the crew was very friendly, professional and answered any question we had regarding work. Would recommend Mr. Rogers Windows to anyone needing top of the line windows.

DESCRIPTION OF WORK
Replace front windows

CATEGORY windows

COST $12,000

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 09/10/2020

Images

Photo for Mr. Rogers Windows - 1019 Eden Way N, Chesapeake, VA - 38869491

+2 More

F

RATED

08/11/2020

average cost per window plus labor was $2000 dollars. Will not recommend this company and do not see how it received an 'A' rating on finance or cost.

DESCRIPTION OF WORK
Window replacement

CATEGORY windows

WORK COMPLETED ON 08/10/2020

SERVICE PROVIDER RESPONSE

Thank you for your feedback, and your consideration. We agree that windows are a big investment, particularly for specialty windows and it’s important to make a smart decision, which is why homeowners should research windows before they purchase. We believe important home improvement projects have to last which is why we unite our long-lasting windows with expert installation, and a warranty that ...
A

RATED

07/21/2020

Not the time to hire their services

DESCRIPTION OF WORK
Estimate for windows

CATEGORY windows

HIRE AGAIN? Yes

WORK COMPLETED ON 07/21/2020

SERVICE PROVIDER RESPONSE

Thank you for giving us the opportunity to try and earn your business. Keep us in mind when the time is right to move forward with your project, we'd love to help.
A

RATED

02/28/2020

Duane B. and Josh M. were wonderful installer. Prompt and did great job. Highly recommend.

DESCRIPTION OF WORK
12 double hung windows

CATEGORY windows

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 02/28/2020

SERVICE PROVIDER RESPONSE

[Member Name Removed], Thank you for taking the time to leave a review. We appreciate the opportunity to help you with your project.
A

RATED

02/20/2020

Door Crew Craig B. and Zachary O. This crew did an excellent job on the patio door installation. They hit the ground running after going over the process with me, answered any questions I had. Extremely happy with the way they Cleaned up afterwards. I would not have known they had been there except for the beautiful new patio door in my home. I look forward to seeing my new windows when that job i...

DESCRIPTION OF WORK
Patio door installation

CATEGORY doors

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 02/19/2020

SERVICE PROVIDER RESPONSE

[Member Name Removed], thank you for allowing us into your home to help with your project. We're thrilled to hear that you are extremely happy! Our teams like for their workmanship to speak volumes and by being detailed and clean, we can achieve that. We look forward to completing your window install as well!
A

RATED

11/27/2019

Wow. We continue to be blown away by the quality and service of Mr Rogers windows. We had our entry door and a sliding patio door installed several years ago and have been pleased with ongoing customer care - 8 years after entry door install, Mr Rogers replaced hardware and door sweep at no charge! So, when Hurricane Dorian pushed water in through 3 of our 20 year old vinyl windows, we called agai...

DESCRIPTION OF WORK
Replacement of 12 windows

CATEGORY windows

COST $20,000

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 11/27/2019

SERVICE PROVIDER RESPONSE

[Member Name Removed], we are so pleased that you chose to work with us on another project. We're happy to provide you with the same level of excellent care and attention to detail this time around too. We love to deliver the W.O.W. Thank you for your kind words and allowing us back into your home.
A

RATED

05/28/2019

Mr. English, the company salesman for Mr. Rogers' Windows, was very friendly and low pressure and always answered the many questions I had and promptly returned phone calls and e-mails. The windows sold themselves with his help as well as a very much appreciated discount coupon. Since I already had 5 Andersen Renewal windows from a past remodeling project, I wanted to make sure that I'd get the sa...

DESCRIPTION OF WORK
I needed replacement windows.

CATEGORY windows

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 05/20/2019

SERVICE PROVIDER RESPONSE

[Member Name Removed], Thank you for your kind words. We are thrilled that you are thrilled with your new windows. The quality of the Fibrex material doesn't need much selling, just education as to its benefits and it sounds like you knew it would be a good fit for your needs. We are glad that you had such a wonderful experience with our company and we are grateful you trusted us with your project...
A

RATED

05/23/2019

Perfectly. Quality of the product and the installation were outstanding.

DESCRIPTION OF WORK
35 windows and 1 french door set

CATEGORY windows,doors

COST $100,000

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 05/23/2019

SERVICE PROVIDER RESPONSE

[Member Name Removed], Thank you so much for trusting us with your project and for the review. We strive to deliver the best service at all levels and we are pleased to know that you think our product and installation were outstanding.
A

RATED

03/30/2019

The back door was installed perfectly. The door had to be custom made, which took a while and increased the price. However, everyone involved with the process wanted to make sure that the door was installed well, so the company needed minor structural work to be conducted below the door before they could install it correctly. Once the door was ready and the other work was complete, a crew was able...

DESCRIPTION OF WORK
Install a back door

CATEGORY doors

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 12/06/2018

SERVICE PROVIDER RESPONSE

Hi [Member Name Removed], Thanks taking the time to leave such a great review. We understand that replacement windows and doors are an investment which is why we use the best. We have no doubt you'll love your door for years to come. Thanks again for trusting us with your project. ~see you 'round the neighborhood!
F

RATED

02/13/2019

One of the most unprofessional Company that I have tried working with. Company that was recommended by Angies List, said to say. We had a appointment with the salesperson, she arrived on time. While at a table the salesperson asked for my wife, told her that the wife is in the next room if we need her but she will not sit here while we cover your presentation. The salesperson said it was company p...

DESCRIPTION OF WORK
Replace windows

CATEGORY windows

COST $40,000

WORK COMPLETED ON 01/29/2019

SERVICE PROVIDER RESPONSE

Thank you for your feedback and I sincerely apologize for your experience. Renewal by Andersen Virginia Beach | Mr. Rogers Windows and Doors does not require all homeowners to be present during an in-home consultation. Many of our locations may ask if all homeowners can be present as we have found over the years that given the nature of the project, our customers actually prefer this type of consu...

Services Offered

replacement windows, window replacement, window installation, double hung windows, french doors, sliding glass doors, specialty windows, bay windows, bow windows, casement windows, awning windows, patio doors

Services Not Offered

Garage Doors

General Information
Free Estimates
Yes
Eco-Friendly Accreditations
Yes
Payment Options
Check, Visa, MasterCard, American Express, Discover
Emergency Service
No
Warranties
Yes