Great Bridge Muffler & Brake

Angie's List since March 2012

A Rated | 14 Reviews

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Japanese Auto Masters

Japanese Auto Masters was founded in 1982 by Tommy and Cindi Potter in a small building shop close to the Virginia Beach oceanfront. Tommy originated Japanese Auto Masters to address the needs of consumers driving Japanese-made vehicles at a time when there were no independent repair service centers that specialized exclusively in all Japanese makes and models. The only available option for the repair of Japanese automobiles was high-priced dealerships. Our customers wanted alternatives. With this in mind, Tom set about creating the premier independent full-service shop catering to the owners of Japanese and Asian-made vehicles right here in Virginia Beach. In recent years Japanese Auto Masters has evolved to include maintenance and service to Ford, GM & Chrysler vehicles as well. Tom and Cindi are both lifelong residents of Virginia Beach who continue to own and operate the business today. Japanese Auto Masters was built on integrity, trust and quality ~ words that are evident in all we do; from our Service Advisors, Parts Department and Clerical Staff to our highly-skilled ASE Technicians. You will find courteous, helpful people and a warm friendly atmosphere that welcomes you each and every time you visit. Stop by even if it’s just to see our facility and meet our staff. We look forward to serving you soon.

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Verified Reviews

A few reviews for this pro…

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RATED

10/01/2016

FANTASTIC! Great, timely, and honest service every step of the way. GBM has always given quotes in advance, been pro-active in service, and let us know very sensibly how and what was needed, what was desirable, and what was a waste of time and money. They have done pre-roadtrip checks for us, state inspections, regular maintenance, arranged for towing, and even arranged to sell our beloved mini-va...

DESCRIPTION OF WORK
We have serviced our vehicles at GBM for several years - everything from oil changes to replacing rack & pinion.

CATEGORY auto repair

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RATED

04/10/2015

A long time ago I bought one of their card with different coupons on it and so I got a lot of discounts. So these guys always look out for me and honestly they treat you like family there with every respect. They are very honest and have very fair prices. I've been going to them for many years. Their honesty stands out, I feel like if I take my car in that they are not going to tell me that there'...

DESCRIPTION OF WORK
I go to Great Bridge Muffler & Brake a lot for my auto services. They did a state inspection, oil change and a tire repair.

CATEGORY auto repair

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RATED

07/23/2014

EXCELLENT Service! We have been using Great Bridge Muffler and Brake since moving to Chesapeake 8 years ago. I usually forgo the "free" oil change at the dealer because I got tired of being pressured to purchase services that I did not need. The auto dealer tried to charge me $150 to replace the power steering fluid in my car. When I took it for a second opinion at Great Bridge Muffler, they told ...

DESCRIPTION OF WORK
Replaced a brake sensor in my car.

CATEGORY auto repair

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RATED

02/25/2014

They're really good. They always do what they said they were going to do. They don't charge you and don't do things that you don't need done.I just really feel very comfortable with them.

DESCRIPTION OF WORK
I use Great Bridge Muffler and Brake for a regular inspection and maintenance.

CATEGORY auto repair

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RATED

09/26/2013

I've been using Great Bridge Brake and Muffler for nearly a decade now. They are very professional, courteous, and thorough. I would highly recommend GBBand M to anyone looking for first-class automotive service. While my last visit was only for routine maintenance, over the years they have done everything from installing new tires to repairing my a/c system all at a fair and reasonable price.

DESCRIPTION OF WORK
Oil change, lube, rotate and balance tires.

CATEGORY auto repair

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