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Basement & Foundation reviews in Chesapeake

  • F
    Bay Crawlspace & Foundation Repair
    This letter is to inform you of the disappointment I have experienced regarding the quality of work at my home. Your company started work on my crawlspace on the Oct 10, 2018 and said that they were complete on Oct 15, 2018. I initially trusted their word so I paid the invoice in full. I realize now that is was a mistake. Upon inspection later that day I noticed extremely poor quality of work by your company. The opening to my crawl space from the inside of my garage contained a set of custom cabinet doors that for some reason your workers decided to remove and in their place put a set of cheap looking and cheaply made low quality doors. Because your doors are not cut evenly they do not close properly and also are not anchored into the wall properly. Your workers also destroyed the custom framing that was originally installed in my garage. Without my permission your company replaced high quality custom made doors with something that is of inferior quality. Return my crawl space doors to the same level of quality they were before you started work on my home. On your website ([*** Link removed ***] , you claim that special access doors and vent covers are important to minimize air loss and keep pest and insects out of the crawlspace, but not only are my access doors poorly installed you company poorly installed vents covers as well. There are vent covers that are too small for my vents leaving gaps greater than 2 inches. There are also vents that have not been sealed to my home; in many cases they are not fastened to the brick of my home. The vents are literally falling off my house. For the few vent covers were caulked the caulk was not professionally applied (the caulk lines are not straight and has been applied sloppily). You claim that a professionally sealed crawlspace does not contain air gaps, but that exactly the state that you left my home in. I first complained about these issues Oct 15, 2018. I was told that your Forman (Walt) would come by my house to correct these problems but he did not show that day. Walt came to my house the evening of Oct 19, 2018 to inspect and acknowledge the damage done by your workers to my home. He assured me that he would return my garage crawl space entry back to its original state and fix the issues with the vent covers you installed. This was supposed to happen today Oct 22, 2018. However, Walt arrived to my home after 5pm and the sun had already set so no work was performed. What was supposed to fixed today has now turned to some unspecified day the week of OCT 29TH. If these issues are not corrected by Oct 30, 2018, then I will start legal proceedings to hold you liable for the cost to repair the damage you have done to my house and all legal fees associated with suing. I���d rather not sue, so please finish the job you started to the highest level of quality. If this means hiring subcontractors then do it.
    - Phillip A.
  • A
    Bay Crawlspace & Foundation Repair
    From start to finish, they proved to be professionals. The project was rescheduled do to the threat of a hurricane, but once started everything went as smooth as they said it would. The crew I had for the installation (Mike, Sam and Nick) did I my opinion an outstanding job. Not only was Mike very knowledgeable about the insulation project, he is also a fantastic snake catcher. I would recommend them to all my friends looking for this kind of work.
    - Mike T.
  • A
    Advanced Engineering Construction
    They were quick to respond to our request for an estimate. Dave came out to inspect and was direct and to the point about what the issues were, which we very much appreciated. Dave and Mr. Carter put together a couple of different proposals and once we picked a plan, they were very quick to start the job. Dave has been the lead on the project and walked us through each step, ensuring we knew what was going on. Dave and Mr. Carter were easy to contact and a pleasure to work with! This company has a can-do attitude and is very flexible with your schedule!! I would definitely hire them again!!!
    - Thomas K.
  • A
    Crawl Masters
    These folks were professional, communicative and efficient. The two gentlemen arrived as scheduled, got right to work and were done remarkably fast! After an inspector came by for a refi, he was very impressed with their work, but asked that we get the beams sprayed with fungicide. I called Crawl Masters and they sent a gentleman out the next business day to get it done. I can't say enough good things about these folks. Thank you for all you did for us.
    - LAURA W.
  • A
    Virginia Foundation Solutions
    Timely, they even finished a day early. Excellent workmanship and great people. Cleaned up everything every day. I have been in the building industry for 39 years and I can say they did a great job and the pricing was 25% lower then the next contractor for the same scope of work. I did end up paying a small change order to ensure rodents could not get in the space by chewing through the vents as they had before but even the cost for this was reasonable and still less than the next contractors bid.
    - Scott M.
  • A
    JES Foundation Repair
    Went well. Got a quote, came the day they said they would; became a 2 day job, but you have to expect that for any work being done. They cleaned up and hauled away debris. I did have a small issue with ducting that got pinched/moved during encapsulation. When I discovered this; I called, they they saw it through and took care of it, no questions asked. A couple unexpected benefits to this product besides solving moisture problem. My downstairs room temperatures are much more even and comfortable; and seems to help with heating and AC bills. Also, I no longer have to worry about freezing pipes.... no more dripping faucets! (but I still shut off outside spigots from the inside for winter).
    - Richard B.
  • A
    Crawl Masters
    It went well. They came on time and finished early. They were considerate of my dog and cat. The owner and his team are nice guys. I got 3 quotes from different companies. Quotes were all over the place and work was the same. Crawl Masters was in the middle but the owner was more confident and explained to me in detail of the work they would do.
    - Ryan K.
  • A
    Bay Crawlspace & Foundation Repair
    Great, It took four days and the crew was very good. They were polite, knowledgeable and cleaned up everyday. This company was both professional and good with the repair and install of their product. I would highly recommend this company.
    - Vernon C.
  • A
    Bay Crawlspace & Foundation Repair
    A very reasonably priced company. The crew, led by Art, was punctual, responsive and professional. They were always on time and cleaned up after themselves. Art answered all of my questions in a thorough, easily understood manner. I highly recommend this company for your mold, moisture, water build-up needs in your crawl space.
    - Bradley S.
  • A
    JES Foundation Repair
    It went unbelievably well. This company and its employees, know what they're doing and what they're talking about. Michael Beck, field sales technician, showed up to my home at the scheduled time and got right to work. I gave him a brief description of the issues we were having with our home and he knew exactly what the root of the problem was before he even started looking around. After a very thorough inspection of the inside, outside, and crawl space of our home, he provided me with a very understandable, detailed estimate on the work that needed to be done. The price was a little high, but you get what you pay for. I rather spend a little extra money with a company who was properly trained to know exactly what NEEDS to be done, instead of paying much less and having a job done the wrong way, or just a patch job. I will be hiring JES when we decide to do the work on our home and can't thank you enough for your honesty and professionalism.
    - Elena H.
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Foundation & Basement Contractors in Chesapeake

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