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Basement Waterproofing reviews in Chesapeake

  • F
    Bay Crawlspace & Foundation Repair
    This letter is to inform you of the disappointment I have experienced regarding the quality of work at my home. Your company started work on my crawlspace on the Oct 10, 2018 and said that they were complete on Oct 15, 2018. I initially trusted their word so I paid the invoice in full. I realize now that is was a mistake. Upon inspection later that day I noticed extremely poor quality of work by your company. The opening to my crawl space from the inside of my garage contained a set of custom cabinet doors that for some reason your workers decided to remove and in their place put a set of cheap looking and cheaply made low quality doors. Because your doors are not cut evenly they do not close properly and also are not anchored into the wall properly. Your workers also destroyed the custom framing that was originally installed in my garage. Without my permission your company replaced high quality custom made doors with something that is of inferior quality. Return my crawl space doors to the same level of quality they were before you started work on my home. On your website ([*** Link removed ***] , you claim that special access doors and vent covers are important to minimize air loss and keep pest and insects out of the crawlspace, but not only are my access doors poorly installed you company poorly installed vents covers as well. There are vent covers that are too small for my vents leaving gaps greater than 2 inches. There are also vents that have not been sealed to my home; in many cases they are not fastened to the brick of my home. The vents are literally falling off my house. For the few vent covers were caulked the caulk was not professionally applied (the caulk lines are not straight and has been applied sloppily). You claim that a professionally sealed crawlspace does not contain air gaps, but that exactly the state that you left my home in. I first complained about these issues Oct 15, 2018. I was told that your Forman (Walt) would come by my house to correct these problems but he did not show that day. Walt came to my house the evening of Oct 19, 2018 to inspect and acknowledge the damage done by your workers to my home. He assured me that he would return my garage crawl space entry back to its original state and fix the issues with the vent covers you installed. This was supposed to happen today Oct 22, 2018. However, Walt arrived to my home after 5pm and the sun had already set so no work was performed. What was supposed to fixed today has now turned to some unspecified day the week of OCT 29TH. If these issues are not corrected by Oct 30, 2018, then I will start legal proceedings to hold you liable for the cost to repair the damage you have done to my house and all legal fees associated with suing. I���d rather not sue, so please finish the job you started to the highest level of quality. If this means hiring subcontractors then do it.
    - Phillip A.
  • A
    Bay Crawlspace & Foundation Repair
    From start to finish, they proved to be professionals. The project was rescheduled do to the threat of a hurricane, but once started everything went as smooth as they said it would. The crew I had for the installation (Mike, Sam and Nick) did I my opinion an outstanding job. Not only was Mike very knowledgeable about the insulation project, he is also a fantastic snake catcher. I would recommend them to all my friends looking for this kind of work.
    - Mike T.
  • A
    Virginia Foundation Solutions
    Timely, they even finished a day early. Excellent workmanship and great people. Cleaned up everything every day. I have been in the building industry for 39 years and I can say they did a great job and the pricing was 25% lower then the next contractor for the same scope of work. I did end up paying a small change order to ensure rodents could not get in the space by chewing through the vents as they had before but even the cost for this was reasonable and still less than the next contractors bid.
    - Scott M.
  • A
    Bay Crawlspace & Foundation Repair
    Great, It took four days and the crew was very good. They were polite, knowledgeable and cleaned up everyday. This company was both professional and good with the repair and install of their product. I would highly recommend this company.
    - Vernon C.
  • A
    Bay Crawlspace & Foundation Repair
    A very reasonably priced company. The crew, led by Art, was punctual, responsive and professional. They were always on time and cleaned up after themselves. Art answered all of my questions in a thorough, easily understood manner. I highly recommend this company for your mold, moisture, water build-up needs in your crawl space.
    - Bradley S.
  • A
    JES Foundation Repair
    It went unbelievably well. This company and its employees, know what they're doing and what they're talking about. Michael Beck, field sales technician, showed up to my home at the scheduled time and got right to work. I gave him a brief description of the issues we were having with our home and he knew exactly what the root of the problem was before he even started looking around. After a very thorough inspection of the inside, outside, and crawl space of our home, he provided me with a very understandable, detailed estimate on the work that needed to be done. The price was a little high, but you get what you pay for. I rather spend a little extra money with a company who was properly trained to know exactly what NEEDS to be done, instead of paying much less and having a job done the wrong way, or just a patch job. I will be hiring JES when we decide to do the work on our home and can't thank you enough for your honesty and professionalism.
    - Elena H.
  • A
    The Crawlspace Company

    They provide a real good service. They inspected it and said there was no problem. In fact they did not charge us. It was a courtesy inspection and they did not charge for it. We really don't get that very often. They came out right away.

    - Gregory C.
  • A
    A-1 Inc Exterminators
    A different company had told me I needed total encapsulation of my crawlspace.  However, A-1 Inc Exterminators came out they quickly identified there was nothing wrong with my crawl space.  Therefore I obtained a refund of the $199 Big Deal.  A-1 Inc Exterminators didn't charge anything for the visit or analysis completed.
    - Brenda K.
  • A
    Bay Crawlspace & Foundation Repair
    It was awesome from start to finish! The owner came to do the free estimate, and he was phenomenal: professional but approachable and willing to be honest about the services. He worked with us to determine the plan that would be best given our crawlspace and budgetary needs. Once we agreed upon the plan, he and his office staff (who was also wonderful), worked with us to have everything in place for a quick turnaround (the project was completed with the next month). The team working on the encapsulation was respectful and worked full days even in the unbearable summer heat. Following the completion of the project, the owner has consistently been available and responsive to our questions concerning the dehumidifying system, what we should expect, etc. I have already recommended the provider to friends (who have booked their own estimate) and would strongly recommend them to anyone looking for a professional, affordable crawlspace company that cares not only about their work, but also about their clients!
    - Sara W.
  • A
    Bay Crawlspace & Foundation Repair
    The first day they were to arrive was the only time I had any issues.  They called and said they would be here around nine, then called and said it would be around noon and then again called and said they would be here around two.  They finally got here around four, but they were finishing up someone else's crawlspace and they did call and let me know each time that they weren't going to be here.  They were very professional about it all.  The two guys that were out here working were probably two of the hardest working people I have ever encountered.  They seem to have worked non stop for four days to make up the time.  I was extremely pleased with their professionalism and their cleanliness with such a dirty job.  I really can't say enough good things about them.  Steve even worked himself into exhaustion on an extremely hot day.
    The entire team I dealt with was top notch.  I really just can't say enough good things about them.
    - Richard C.
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Waterproofing Contractors in Chesapeake

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