Brown Automotive Group

Founded 2000 • Angie's List since June 2013

B Rated | 23 Reviews

Description

Additional DBA - Brown Collision Center, Brown Mercedes Benz Saab, Virginia First Family of Fine Cars....

Verified Reviews

A few reviews for this pro…

A

RATED

03/27/2019

They give superior service. They really attempt to give finest service. I never had any problems. Explaining what was wrong, The service on the phone was wonderful. The mechanic was wonderful.

DESCRIPTION OF WORK
I bought my car there. They have body shop and they do all brands of car.

CATEGORY auto repair

A

RATED

03/31/2017

The work involved an oil change and tire rotation. I will probably need new tires in the summer. This was useful information.

DESCRIPTION OF WORK
100,000 mile service.

CATEGORY auto repair

F

RATED

06/26/2016

I took my 2010 SS/RS Camaro there to have a bumper replaced, a wheel repainted and the under carriage repaired from where an animal was hit and tore the front bumper and did some damage to the under carriage, passenger side rocker panel, the frame connector, and wheels, when the incident caused me to go into a small ditch. Brown's Collision has no respect for customers, nor are they a quality body...

DESCRIPTION OF WORK
Was to replace and paint front bumper cover, repair and paint any undercarriage damage, repair wheel, check for any other damages.

CATEGORY auto body repair

C

RATED

06/05/2015

The salesman that we had was very pushy to the point I left the dealership. A supervisor from the main office called me back to apologize and meet in person. During the delivery process everyone was concerned about the survey that we would have to fill out for customer service. We were actually called by the sales manager and was told nothing short of exceptional was acceptable on the survey. We a...

DESCRIPTION OF WORK
Bought a 2015 Subaru.

CATEGORY car sales

A

RATED

06/19/2014

The dealer notified me in writing that my free service was almost expired, and quickly helped me schedule the service, which was executed very quickly and expertly.

DESCRIPTION OF WORK
Performed final free service including oil change, etc., on vehicle purchased new in 2011

CATEGORY auto repair

Services Offered

New Dodge, Chrysler & Jeep vehicles, Used & pre-owned cars, Dodge, Chrysler, & Jeep financing & appraisal, MOPAR certified car parts, Dodge, Chrysler & Jeep specials & incentives

Services Not Offered

Ask for details

General Information
Free Estimates
Ask for details
Senior Discount
No
Emergency Service
No
Warranties
Ask for details