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Basement Waterproofing reviews in Charlottesville

  • A
    Interstate Roofing and Waterproofing
    They're okay. I found him easier to work with, Greg is his name. I think he is one of the co-owners. I had various things done and some of the work in terms of the workers I had here, I liked better than others. The carpenters I was a little nervous about, but it was all fine. I had some problem and Greg came back and looked at it. They are very good too. They did a very good waterproofing job. The price was a lot because they did more. There was a problem when the insulation leaked onto my floor and there is still brown spots there. He said "That happens sometimes", I didn't like that. One group of guys I didn't like at all. The supervisor and owner were very patient, courteous, and responsive. He is really quite good, Greg is. He was very patient when I raised issues and responsive and how professional he was.
    - anne b.
  • A
    Troy-Bilt Construction
    Our experience with Troy was outstanding. His work, and that of his associates, is top quality. He stuck to his original quote, and when my wife added features to the job the additional cost was very reasonable. He finished in six weeks, exactly as promised. We couldn���t be more pleased!
    - Chris H.
  • A
    B-Dry Waterproofing and Foundation Repair
    The job was punctually done. I can't remember the details of how long it took, but it seems to have been a reasonable amount of time. We have had heavy rains since, and there has been no seepage. At one point we worried that we never heard the pump go on, but an electrician showed us that the pump was working, just very quiet.
    - David K.
  • B
    JES Foundation Repair
    Initially, i had a lot of trouble getting the job completed. The project manager wasn't able to resolve this, and work kept being delayed. The owner didn't receive the messages that I wanted to speak with him.
    Utilizing the resolution services of Angie's List, I was able to reach the owner. He contacted me immediately, and took care of completing the work the following day. He came to my house, and brought a crew of 6 with a 20-foot trailer and another truck, and the work was completed. What had begun to be a nightmare was ultimately a job well done with a very pleasant resolution. I would use this company again, though I would stipulate in the contract a cost penalty for work not completed on schedule. The owners clearly care about the integrity and reputation of their company. I'm very impressed with their commitment.
    - Laura D.
  • A
    Basement Waterproofing Tech (BWT)
    Senior company executive (one of the partners) personally came to the house, reviewed the problem, and gave an estimate on the spot.  Estimate was less than I feared or expected, so I agreed to the contract then and there without further estimates.  (This is not my usual practice; multiple estimates on big jobs are always a better way to do business, but  after serious flooding problems in the spring of 2014, and - as an absentee owner - the need to "move on" was very important to me.) 
    Basement Waterproofing followed up on setting a work date, and later was very flexible in revising (pushing back) the start date to accommodate my own schedule.  Crew arrived precisely on the date and time agreed, and carefully prepared the work site to protect hardwood floors, which was important since there was no separate entrance to the basement.  Work took 2 1/2 days to complete, as the crew chief had indicated, and clean up was done expertly. 
    Altogether, a very good experience. Top marks for price and quality would have been given, except for - on price - I had no comparable bids to know whether this was the "best" deal, and - on quality - only time will tell of course whether the sump system as installed continues to do its job.
    - Bruce O.
  • A
    B-Dry Waterproofing and Foundation Repair
    They did an excellent job.  They were neat and clean.  No other company offers this specific fix.  They dug a trench at the foot of the wall inside the home (only a few inches wide) and were able to solve the issues we were having with the water leaking in.  I would highly recommend them!
    - Bruce W.
  • C
    B-Dry Waterproofing and Foundation Repair
    The men who did the work were very courteous and efficient.  Three months after the installation, however, we learned that the pump had been connected to a an outlet that didn't receive power on a continuous basis.  This could have precipitated a flood while we were out of the country, but thankfully it didn't.  Additionally, we asked B-Dry Waterproofing if it would be willing to pay for the electrical issue, but it wasn't.  We also wish that they had done a better job of finishing the surface of the concrete.
    - David K.
  • B
    JES Foundation Repair
    They took a couple of months but they were initiated with work because all the rain that was in the area during that spring, summer, and fall. And so, I don't want to bash them too hard for that because they were working on a lot of stuff. They started in September and finally finished it all in November.
    - Stephen W.
  • A
    Mid-Atlantic Waterproofing of VA
    We had water damage in our finished basement. The technician from the water damage restoration company thought that water was leaking through the basement wall where the main water line enters the house. We called several companies who provide foundation and water proofing service, and Mid-Atlantic provided the earliest appointment. The inspector arrived on time - and although my wife and i were a few minutes late, he was very gracious and understanding. He inspected the area where water was leaking, and diagnosed a plumbing leak as the cause of the problem. He took the time to explain to me the evidence for this and his decision-making process. He then walked around the perimeter of the house and identified a few spots that might cause trouble in the future if not addressed. He e-mailed me a copy of his report, and sent it again after I deleted it from my e-mail account - excellent customer service. We had a plumber come out and repair the pipe - and no more leak.
    He was friendly, thorough and honest. Based on this experience, I would recommend consulting Mid-Atlantic Waterproofing.
    - John G.
  • A
    WeatherSeal Insulation Company LLC
    I was very satisfied with their promptness and the quality of their work to fix this oversight. The original work done to encapsulate and condition was done with high quality materials and has functioned as planned. I have used them for insulation work as well and highly recommend the company.
    - Judith J.
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Waterproofing Contractors in Charlottesville

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