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Garage Door Repair And Installation reviews in Chantilly

  • A
    Elite Garage Door Inc
    My experience with Elite Garage Door, Inc was great from the start. Within 5 minutes of submitting a request for quotes on Angie's List, Tim, the owner of the company, called me directly. I submitted my request on a Sunday afternoon and Tim called me and talked through my inquiry over the next hour. Tim was extremely knowledgable and provided great options without pressuring me or trying to up-sell me. Tim was transparent in pricing and able to make me feel confident that he was the right man for the job within our hour-long conversation. Tim also offered to personally complete the job the next day. Before Tim even showed up the next day, I knew the exact price (with taxes) I would pay and had a clear understanding of the process and equipment I was paying for. Tim arrived the following day, on time, and ready to work. He had brought extra tools and supplies in case anything unexpected came up. Tim was extremely personable and friendly and talked me through his plan and the timeframe. Although I had full trust in his abilities to get the job done, I ended up talking with him the entire time he was installing the new system. As a new home owner, I wanted to understand the process and system as best I could and Tim was more than willing to talk me through everything he was doing. Aside from the step by step overview, Tim is a super personable and friendly guy and I appreciated spending the time with him. The entire job (re-enforcing the garage door with thicker steel, re-wiring the safety sensors and indoor button, installing a new outdoor keypad, installing the new motor and belt track, greasing and maintaining the garage door tracks, and taking away the old system/cleaning up) took about 50 minutes. I love the new system and appreciated his expertise and thoroughness. In addition to Tim being a great guy, a major advantage to going with Elite Garage Door, Inc. is that they have access to top of the line systems that you cannot get at Home Depot or Lowes but must be purchased through a dealer. Tim and his company specialize in new home garage system installation and as such were able to provide me a system that is more reliable and durable that any you would put together yourself. Tim and Elite Garage Door, Inc have installed thousands of systems and only install garage door systems so that gave me the peace of mind knowing they were the most qualified for the job. I cannot recommend Tim and Elite Garage Door, Inc enough. Give them a call, ask for Tim and you'll understand why. No sales pitch, no up-selling, just straight forward information and a quick turnaround to get the job done.
    - Stephen P.
  • A
    Affordable Door
    Affordable Doors was awesome to work with! The employee who answered the phone and handled scheduling, was able to get us an appointment in 24 hours. When the technician arrived, he quickly determined the problem, had the spring replaced and clean up complete in less than 45 minutes. From start to finish, each member of the Affordable Door team we worked with with was professional and helpful. The garage door continues to work well. We would absolutely call them again for any of our garage door needs!
    - Heidi B.
  • A
    Academy Door & Control Corp
    I've used Academy multiple times over the years (garage door install) and have never been disappointing. Came out the next day after I called (would have come out that day but my schedule wasn't open) when it sounded like my motor was laboring- once the weather turned cold, it struggled to lift and stopped about halfway. Mario came out - he was great - didn't try to sell me anything like a new part or motor, but said I just needed to grease the trolley area and side tracks and spring (which he also tightened). Honest and gave me good advice for preventing this issue (if anyone reading this has similar issues, remember to use grease and wd-40 once a year or when the track is dry to save you a repair visit). Used the mailer $20 coupon which is always available. Recommend them very highly.
    - Don F.
  • D
    495 Garage Door
    The technician arrived within the timeframe and dis the job. But I felt cheated because of the additional work he said that I have to do, which is Balancing the Door and straightening the left track, which will cost me $125. Since I thought that was some real work he has to do in addition to replacing the spring, I said OK. Apparently, he meant the balancing was to bring down the garage door down to the floor from the half way position it was in when the spring snapped. (The door was about 1 feet above the ground but not evenly rested.) The Left track he was to straighten was a tiny bend on the track in the bottom, for which he used a nose player to straighten it in one place. I told him that whatever he has done for that $125 is not justified, he said, I should have asked him what he was going to do for that extra change and I am paying for his knowledge. As a technical person myself, I would try to do justification for the money I charge. But the technician doesn't look like he cared...
    - Suresh S.
  • A
    Lake Anna Garage Doors
    We recently bought a house and after 1 week the garage door opener separated from the bracket on the door. A home warranty was part of our contract and they sent Lake Anna Doors out. The springs in the system were probably the original and weren't any good. Fixing the bracket that had partially ripped of the door took a little ingenuity due to the manufacturer of the door and how their doors are engineered. I'm horrible with names so I can't remember the name of the guy that came out, but he looked it over and broke down what was going on. Within an hour or so everything was fixed. I would hire Lake Anna Doors again.
    - Adam B.
  • A
    Advanced Garage Doors LLC
    The best part of this experience was that the technician (owner) was on time for this scheduled appointment. I subsequently referred him to a friend of mine and an appointment has already been set up.
    - Ronald H.
  • A
    G&S Garage Doors, Inc.
    Outstanding. I called on Sunday after the spring on my garage door broke. I scheduled a time for them to come out on Monday afternoon. They were prompt and had all the equipment and parts that they needed to replace the spring. Very professional and very fast! Thank you again.
    - Corey S.
  • A
    G&S Garage Doors, Inc.
    The service was performed on-time and with no issues. The installers were professional and polite. I can't really comment fully on the cost of the installation vs. other firms. New unit has been in place now for about one month and is functioning fine.
    - James M.
  • A
    Door Doctor Inc
    I called on one Saturday and it was fixed by 0900 the following Saturday. Due to my schedule I could not be there any sooner to meet them during the week. We made a 0800 - 1000 window and they arrived by 0815. It sounds crazy, but it was like watching an artist do the work. Very meticulous, and careful, and quick. It would have taken us at least half a day and he was done in 30 minutes - so well worth the fee. Thank you for the customer service and the quality work.
    - Marion T.
  • A
    Overhead Door Co of Washington DC
    The company's customer service line asked the right questions, to include exactly what items needed replacement. Jon arrived as scheduled first the next morning He arrived with the correct replacement strips and was finished in about 90 minutes. Everything was left clean and ready for use. Truly a professional at work.
    - William J.
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Garage Door Repairs in Chantilly

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