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Carpet Cleaning reviews in Chantilly

  • A
    Sweep Clean
    Best carpet cleaning service we���ve ever had! Everything was perfect���arrived on time (actually, a few minutes early), thoroughly cleaned the carpet and 2 carpet remnants, & cleaned up after the services were performed. I would definitely hire this company again. I have already recommended them to 2 of my neighbors.
    - Stacia S.
  • F
    Oxifresh of Metro DC
    They started by arriving two hours late. Then, there is the poor quality of the work once they finally arrived. Our carpets have more stains not less after their ���treatment���. The kicker: they charged $800 for the work on my small house and we only asked them to clean one bedroom. To be fair, I have two dogs. But the last carpet cleaner we had had no problem with that. I have 12 people coming for Thanksgiving and now have to try to locate a carpet cleaner to fix what this company did.
    - Lisa B.
  • C
    Francis Cleaning LLC
    First time they did a good job. On subsequent jobs, they were late and performed a very cursory job. They were in and out in an hour. They only scrubbed the tubs but not the doors or walls. Still had mildew on the doors and carpets were not properly vacuumed.
    - Bhaskar B.
  • A
    Lustre Clean Carpet Services
    Jim does excellent work. He is a consummate pro that knows the business inside and out. He keeps tabs on the latest advancements and uses them to get carpets as clean as they possibly can be. He only recommends what is needed. I inquired about our hardwoods but he advised they were in great shape for their age and condition and did not recommend we spend unnecessarily on them and gave me tips on how to keep them in good shape. How many businesses would do that? We only use Lustre Clean (and no I am not a relative or friend). They are not the cheapest, but you absolutely get what you pay for.
    - Blayne B.
  • A
    DaisyHouseCleaning & Carpet Cleaning
    Gregory and another gentleman with him were exceptional. They were very professional. Showed up at our place on time, helped with moving some of our furniture and cleaned our carpet spotless.. while taking their machines up the staircase they were very careful and didn���t leave a scratch on the walls. I would definitely hire them again. They were resonabaly priced and it fit right within my budget.
    - Alzinah T.
  • F
    Michelangelo Enterprises
    Horrible!! Scheduled Michelangelo Enterprises to come home Tuesday Dec. 12. The date of the appointment Michelangelo Enterprises called me to update me they would be arriving at 1:30pm. The scheduled time came and went so, i called them approximately 1:40pm to ask, "where are they?". They said they were 3 min away from my home. At 2pm Michelangelo Enterprises called me to ask for my address. I could not believe this, Not only only were they late but they had did confirm my address until now. Unacceptable, I informed . Michelangelo Enterprises, it was to late. Will request a refund and never contract Michelangelo Enterprises to work for me again.
    - Kevin N.
  • A
    Ayoub Carpet Service
    Although they didn't respond via the Angie's emails after the first contact, I called and everything went great after that. I was told what to expect, an approximate cost and a schedule. The crew showed up at the front end of the window promised, looked over the job, told me what to expect, and went to work. Very professional, couldn't have ask for more.
    - Lawrence S.
  • F
    Amazing Cleaners LLC
    I spoke to the company before purchasing the big deal about their cleaning methods and what I needed to do prior to them coming. Before they arrived I had moved most of the furniture and vacuumed the carpets as they requested. I had my family stay at my sister--in-laws house and took the day off to get the work done. On the scheduled day at the time the company was suppose to arrive, I got a call informing me that there was a mix-up and if I could reschedule. I indicated I took the day off for this and I moved my furniture already. The company managed to keep the appoint date but the time was delayed, which was not a problem. Two cleaners arrived and right off the bat said the carpet after cleaning would not look like the area which was under my family room desk mat. I said I understand but please try to clean the carpet first and if there is a little color difference, I would understand. I requested they pretreat the downstairs carpet fist because it was the dirtiest. They said no they will do it later. They started with the upstairs rooms. I pointed out the stains I wanted removed. One stain happened in the morning when I spilt my tea trying to moving furniture. I was able to check my daughter���s bedroom and discovered they missed many spot stains and had to ask them to redo a couple times. As soon as the rooms were done they zipped through the hall and stairs. Because the hall and stairs carpet was wet I couldn't go upstairs to recheck the carpet in the Master bedroom and trusted them to make sure the main stains were gone which I pointed out. When they came down they were tired and took this a spray of "Green" spot cleaner (what you get at home depot) and sprayed my family room carpet. Within 5 seconds they started to clean the carpet. Clearly the spot treatment time was not going to dissolve the stains. They zipped through the family room and at the end the carpet looked like they didn't do anything. I asked them to try again and they said they couldn't because it will make the carpet too wet. To me that meant their equipment was not efficient enough extract the water and their cleaning solution was not effective to dissolve the dirt. I knew at this time, I make a big mistake in hiring this company but thought let���s see how the carpet looks like once it was dry. They indicated it would take 7 -8 hrs. to dry. I had the a/c and fans on in the house and the family spent the night at my sister-in-law���s home. When we returned home the next morning and the carpet was still damp and the carpet now looked worse than before. I called the company and spoke to the owner. He gave me the impression he was actually appalled that I complained. Finally after sending him pictures of my family room before and after, He agreed to send someone to spot treat my carpet; however the days I was able to take off and arrange for my family to out of the house did not work for this company. The owner also never followed up about the work. He clearly did not care. Take a look at my pictures and tell me if they did a good job.
    - Rita S.
  • A
    Exceptional Upholstery Carpet & Rug Cleaning
    We were very pleased with the work that was done. The team was polite, helpful, hard working, and detail oriented. You could tell that they wanted to do a good job. We would definitely hire them again.
    - Heidi B.
  • A
    Exceptional Upholstery Carpet & Rug Cleaning
    Despite the fact that I've been friends with Chris for some time, I happen to be a very particular person so it isn't easy to get a good review from me. But, having used Exceptional previously I know that they do a great job, are very efficient/quick and they charge a reasonable rate for the work done. The service this time around was consistent with my expectations based on what they have done before and for that reason I highly recommend Exceptional to anyone that wants to have their carpets, rugs or upholstery cleaned.
    - Jeffrey F.
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Carpet Cleaners in Chantilly

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