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Locksmith reviews in Centreville

  • A
    NATIONAL LOCK & KEY
    We originally used National Lock to repair work at our mother's house that had been performed incorrectly by another company. National Lock was able to accomplish the repair and at a reasonable price. We used them again when we were replacing exterior locks at our home after some house renovation work. Again they did a great job. Highly recommend.
    - Valeria D.
  • A
    NATIONAL LOCK & KEY
    We contacted National Lock & Key to fix faulty work performed by another group. The repairman arrived at the designated appointment time, explained the work he was performing and charged a reasonable price.
    - Valeria D.
  • A
    NATIONAL LOCK & KEY
    It went very well overall. I called on a Friday (1/6/17) and spoke with the representative, who was courteous, professional and knowledgeable. She coordinated with my tenants to schedule a locksmith to come out to the property the next day (1/7/17) and confirmed that I would not be charged for any work until he had spoken with me and I had agreed to his recommendation. He came out as scheduled, even though it was snowing, and analyzed the problem. He called me as had been promised before any work was done. He presented a couple of options for repair that were inexpensive. He then fully fixed the problem and the company immediately emailed me a receipt. I highly recommend National Lock & Key for their professional, courteous, prompt and competent work, which they offer at a great value.
    - Marc T.
  • A
    Pro-Keys Locksmith Service, LLC
    THANK YOU  THANK YOU
    Not only did he go the extra mile on putting the new lock in, he oiled all the mechanical parts of the lock. I had mention the storm door not shutting properly and he fixed that as well (this was not part of the original request for service)
    I thought he was very professional, knew what he was doing, and his price was VERY reasonable. For the same service with replacement parts for the same door about 8 months ago cost us almost 800.00
    I would highly recommend him to anyone and everyone.  GREAT JOB, fast,professional and worth every $ spent
    - Jerry M.
  • A
    Keyed In LLC
    The service went  well.  The gentleman arrived within their scheduled 2 hr window and called ahead with a 20 minute heads up.  The vehicle is well marked with the company logo.  When he arrived, he asked me to describe any concerns (noisy and lacks smooth operation).  He then described what he was going to do and estimated the time it would take to do the work.  For context, I have a 25 year old wooden, two car garage door with a Craftsman 1/2HP garage door opener (in place when we purchased the home, so I'm not sure of its age).
    It took him less than 30 minutes to remove all the old rollers, replace them with new ones, tighten all the hinges and lube where appropriate.  He advised that I may need to replace the garage door as some of the areas where the hinges contact wood were showing signs of cracking and "stripping" (my word not his).  This could result in a loosening of the door panels over time and some of the smooth operation might start to deteriorate.  He also, informed me of what a new door installation might cost.
    Once finished, he cleaned up the work area and used an IPAD to confirm my contact information record my signature.  Overall, I'm pleased with the service.  My door is MUCH MUCH quieter during operation than it ever has been!  I would use them again.  The guy was professional, knowledgeable and quick.
    - troy w.
  • A
    NATIONAL LOCK & KEY
    The technician called ahead to let me know that he was on the way and showed up in the suggested timeframe. He was very friendly and offered good advice in addition to performing the job thoroughly. I would highly recommend them!
    - Brenda C.
  • A
    Eastern Safe & Lock Inc
    My experience with them was good and it was a big deal purchase.  I have used them in the past, three times this summer.  I liked their attitude, they were very friendly.  I have used them before for maybe 6 years.  They have always been polite, helpful and have come here on time and have got the job done.  Earlier in the summer when I used them was in May was to have a new door knob put on.  The work turned out great.  They were on time, courteous, did the job right and answered any questions.
    - Helen H.
  • A
    The Lock Guys
    I called mid-morning, hoping to have the work done today.  Wayne answered, and when I told him what I was looking for, he said, yes, he could help me, but asked if he could call me back in 15 minutes.  He said he had my number through caller ID and said, "my name is Wayne (nice), and I'll call you back in 15 minutes".  He called back in exactly 15 minutes, said he could do the work anytime after 12, and I said "the earlier the better".  He said he'd be here between 12 and 12:30, and I believe he was early or right on time--i didn't check the clock.  He asked to see the locks, discussed pro's and cons of all one key vs different keys for different locks, and proposed a solution.  He explained how his suggestion saved money on the immediate work, and will save money if I have to rekey at some future time.
    He got right to work, removed the locks before I had even noticed, did most of the work in his truck, and then alerted me when he was finished re-installing the locks.  I was comfortable leaving him to his work.   
    Wayne was courteous, personable and efficient.  I'd recommend him any time.

    - Patricia C.
  • A
    The Lock Guys
    I had a really great experience with this company.  I needed to get a deadbolt repaired and the company scheduled a one-hour service window the next day.  The locksmith, Wayne, arrived in the scheduled window, quickly assessed the problem, and replaced the lock and corrected a misalignment that was making it tough to lock the door.  All of this was provided at a competitive price.
    - Dominic P.
  • A
    Arlington Lock Inc
    We needed to change the keys and add new deadbolt locks to our recently purchased home. The locksmith arrived punctually on date and time scheduled to assess the work needed. He was able to give us a ball-park estimate of work and costs involved on the spot. There was a lock on which he had to do more research once back in the office. He called back the same day with an answer/solution on that issue. New lock installation and re-keying was done one week later as promised. Cost was as estimated and even a bit lower due to one part not having to be replaced. Overall a great experience and we would call this company again if need be.
    - Chantal G.
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Locksmiths in Centreville

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