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Cleaning reviews in Catlett

  • A
    Showroom Shine LLC
    David and his associate did a nice job of interior and exterior cleaning. I chose the Superior package and the price was very reasonable. David brings his own supplies as well as water, however, I already had our hose hooked up for him to use.
    - Ellen H.
  • A
    Affordable Cleaning Services
    First time out the price was higher than the cost for the monthly service. Our situation is unique because we have two families, two dogs and cat all living under the same roof. The cleaned both levels of the house perfectly. They cleaned bathrooms, kitchens, vacuumed and dusted. Also cleaned hardwood, laminate and ceramic tile floors. In addition, they changed sheets and made the beds. They started with a crew of three people and then another crew came shortly after them to help out. It was a little chaotic, but everyone did there job and they were able to finish quickly. There was a bit of communication problem but that was solved quickly when the director stopped by.
    - Ellen H.
  • D
    All-Star Duct Cleaning
    The company is very responsive, polite, and has great communication skills. Unfortunately the cleaning went wrong. The purpose of having your duct work cleaned is to have clean air to breath. Mid way through our cleaning the duct vac blew a breaker and dust and debris began blowing back into our home leaving a layer of dust all over the home.  I have lung problems so we schedule a cleaning of our duct work every couple of years. We have never had this problem with past providers.
    I had to leave the home with my son because I began having breathing problems. My husband stayed inside while the men finished up. Russell left without doing an inspection and speaking to my husband so he could inform him about the issue. We did call the office after the gentlemen departed and Jenny said she would call the technicians and get back to us right away. As promised, Jenny called back a few minutes later to report her findings. She informed us the problems with dust coming back out of the duct work was due to how our home was set up (the duct work that is.) We informed her this is not the first time we have had this type of cleaning performed and never once had this type of issue. My husband let her know again the technician told him to start closing doors because the breaker blew during the cleaning and dirt and dust was blowing back out of the duct work into the home.
     The technician was blowing air into the duct work and the vacuum was not turned on to suck the dirt back out.  Keep in mind the vacuum is quite loud and you could hear if it was on or off. By him blowing air down into the duct work and not having any suction at the other end the dirt just rebounded off of the sides of the duct walls and blew back into the home.  My husband went on to explain this to Jenny.
    Jenny was determined to make it right and offered to have the crew come out to inspect the duct work and show us the video on Monday to ensure the duct work was clean.  She is very professional and is trying to ensure they did their job. The only issue is the duct work will likely show up clean but our home is now filled with dust and dirt. This goes against the reason you get your duct work cleaned. 
    The technician should have immediately addressed the issue and the company should do a final walk through of the property upon completion. We are very surprised since the company has such a stellar reputation and reviews. We also realize accidents happen and the Company and their very polite and personable representative Jenny are trying to make things right.  The only thing that is going to make things right now is a cleaning of my home to get rid of the dust and debris they blew through the home.
    - Leslie W.
  • B
    Real Touch Maids
    Arrived punctually. Three employees - very pleasant, friendly and efficient, well organised and extremely hard working. Some small communication problems ( 2 seemed to speak very little english ). Example - I requested no products be used on wooden furniture (dry dust only), but it was obvious that something had been used in many places.
    Everything looked wonderful when they finished ( my appliances hadn't looked that sparkling since move in date.)
    Later noticed that the tile floor in one room had not been mopped, 2 pieces of furniture had not been dusted, water left on floor in kitchen, a couple of other small things.
    I think perhaps that a deep clean was too much work for the amount of time allotted (or perhaps the size limit advertised), but I would certainly use this company again for a regular cleaning.
    My rating would be a B+ if it were possible
    - Leigh G.
  • A
    Carpet Commander & Janitorial LLC
    I was thoroughly impressed with Carpet Commander. I don't have a lot of carpet, but the little bit I do have was looking pretty soiled. I have always cleaned it myself and decided to go out on a limb to have it professionally cleaned before spending the extra money to replace it. Paul was very professional, answered all my questions and explained the whole process... I have pets and kids, they were able to remove the soils and stains leaving my carpet fresh like new. Thank You Carpet Commander...I will definitely use them again!
    - Julie W.
  • A
    Next Day Cleaning Service
    I was very happy with their work and they were very thorough. They did not speak any English. We were able to communicate through hand signals and pointing. It would have been a little bit better had we been able to communicate but it was fine. They did a really good job. They were thorough in the bathroom. My house is a little older so it is a little more challenging. They were diligent and quick. They had their own equipment which was good. It was well worth the money.
    - Susan M.
  • A
    Sixpenny Chimney Sweeps
    Called an maid appointment and office answered first call, made appointment.  Office called to let me know Franko was on his way.  Arrived in middle of our window so was great.  Franko was very professional, knowledgeable and informative.  Showed pictures of chimney since I don't like going on roof.  Franko is also clean while working while doing both the chimney and dryer vent work.  Prices were reasonable compared to others.  Franko also provided an estimate for additional work that we can choose to do and explained the benefits of what it would provide.   I will definitely use them again next year. 


    - Leslie W.
  • C
    The Maids of Manassas
    They were super expensive. They had one lady with a vacuum cleaner and she vacuumed everything like walls and ceilings. They also had some other ladies who cleaned the house. They were here for three hours and only did an average job. They were professional but extremely overpriced. They were not punctual and were very late in arriving here.
    - Richard and Betsy A.
  • A
    Yozah's Cleaning Services
    Absolutely wonderful team and very responsive, friendly owner. We now have them come every 2 weeks to clean our house. Affordable, quality work.
    - April B.
  • A
    Margaaa Remodeling
    unknown
    - Leigh G.
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Cleaners in Catlett

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