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Transportation reviews in Burke

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  • Rent from ANYWHERE else, seriously anywhere.    You don't even have to read my review.  Just go to the Better Business Bureau website and see their rating of this company.   It's an F.  We had so many problems on our trip we cut it short. 
    - The water still had antifreeze in it when we picked it up.  
    - We discovered it had ants once we started on our trip.  
    - We got a flat (actually 2) from a non-standard valve stem extension. Had to spend the night at a rest stop until it could be fixed.
    - The generator wouldn't stay running, until we discovered it was out of oil, and needed a new fuse
    -  We were never shown how the shower worked,  Once we figured it out, there was no hot water.
    -  We only ran the propane once, because the smell was so strong we suspected a leak and were not comfortable using it.
    - We had the engine light go on and had to pull over and put in oil.  
    - The fridge and freezer quit working and we lost everything in the freezer.
    Unfortunately,  the only things my kids will remember from this trip is that we were miserable in the RV.
    Seriously,  I could go on... driver's seat was broken and wouldn't adjust, etc.  DO NOT RENT FROM THIS COMPANY!!
    - Patricia S.
  • Kamal, our driver, was very professional at all times. He arrived 30 minutes early and reassured us that he was ready and waiting. The limo was stocked with ice, mini-water bottles, and nice barware. Kamal helped us with our small wedding cake, soft drinks, champagne, bouquets, and music. We had a very small wedding party, six persons in total, including the two brides. He always made us feel comfortable and welcome. We all rode in the 8-person limo, which was a beautiful, black stretch limo just as presented on your website. Our trip was one hour longer than expected, which was no problem for Kamal. He was an excellent driver and took us to our various destinations with ease.

    In terms of price, we were pleased with the Angie's List base price special plus additional time per website terms. We also considered the terms of the agreement, which were reasonable, unlike some companies. This is why we chose Skyhawk.
    - Ruth A.
  • I purchased a 2 big deals through Angie's List - each for 3 hours of limo service.  I called the provider and was told I had to use each 3-hour time on a different day.  I was going to cancel the entire order, but another person called me the next day form the provider and said that they would allow me to use the 2 deals together.  The limo showed up on time, the driver was very professional, and we had a terrific time.  While I don't use limos very often, I'd certainly use them again. 
    - John S.
  • I couldn't even believe they are on Angie 's List. 4 no shows in the past couple of years when we've needed rides to Reagan airport. they must have paid to be on here. We tell all of our friends and coworkers to avoid.
    - Mark F.
  • The person we got there for years was Karen Didion. She is well versed on travel issues, on cruise lines, and think about, prepare for, and get schedule straight every time too.It is her helpfulness and attentiveness, my wife and I are scheduled for travel cruises and once back a couple of cents to drive as well. She is familiar with the hotels to stay with and the tourist at their best and she has been there done that. Not just a travel agent, she has been there and did the experience. She tells you what to look for and what to look out for. This summer, we cruised a gym in August, I and my brother all did it anyway. I called them up afterwards to tell them what a good job they did one of my cruise. My dealing with them was earlier, scheduling like an early reservations, so, you are back and forth over the phone a few times for you are scheduling. Probably, I am sure, I will call them back on September for we got back and tell them that it worked well. They are very personable and helpful to us over the years. I do not remember ever paying them anything directly it felt something from the cruise line for billing and coordination arrangements. I am not sure what that is. Most of the cruise lines, making arrangements with the travel agent, you can do it correctly, but travel agent worked smoothly.
    - Craig P.
  • The service provided was excellent and was fairly priced. For our transport to the airport the car arrived early. It easily accommodated my family of 3 and 3 large bags. For our return the driver greeted us at the baggage area of the airport, as had been promised. They were very clear about the costs of various services, such as the cost to park the car for the return. And they happily applied an Angie's List discount. I will certainly use Skyhawk again.
    - Austin A.
  • I have used Continental Sedan for all my limousine requirements for at least the last five years.  In all that time, Dick (or his employees) have provided exceptional, courteous, and ON TIME service.  We have used his service to Dulles, National, and BWI.  He uses Lincoln Town Cars which are very roomy and holds a lot of luggage.  The cars are clean and fresh inside.  Traffic doesn't seem to be a problem....Dick seems to know every back road in Fairfax and Arlington Counties.  I have never missed a flight (or even come close).  You know that little twinge of anxiety you get when you're trying to make a flight and you're hoping the limo picks you up on time?  Do yourself a favor and call Dick at Continental Sedan.  You'll NEVER have that feeling again!
    - Mark G.
  • Absolutely horrible! Instead of a Lincoln Town Car as ordered, a Cadillac Escalade (SUV) was provided. In case anyone is interested, it is very, very difficult to get a bride and her wedding dress into the narrow confines of the rear seat of an Escalade. Then, after arriving at church. the driver, a barely intelligible middle-eastern man, insists that the bride give him her credit card to pay for the car before going into church...even though the rental had been inn advance!
    The buses were tardy in picking up guests at the hotels, didn't know know to get to the church, had no GPS system on board and were at least 30 minutes late getting to the church...all while the bride and her father are waiting in the SUV. Then, on the way to the reception at the Officers Club at Fort Belvoir, the buses got lost, didn't use the correct gate for entry onto the installation and naturally were once again 30 minutes late arriving at the reception.
    It was extremely clear that this company and it's drivers had not done a dry run on how to get to the various locations. It is also absolutely obvious that this company does no driver training whatsoever; the drivers have a very difficult time speaking English and simply didn't know where they were supposed to go. All in all I would not recommend this company for any occasion. Totally unsatisfactory in all aspects. Poor or no training guarantees p*** poor results. 
    - Chris G.
  • Within minutes of submitting my reservation, Boris called to confirm the rate and time.  The day before the pickup, he called again to confirm.  On the morning of pickup he was right on time.  The ride went smoothly - car was spotless and Boris was very friendly. 
    I picked Lisa's because of 1) Angie's List reviews and 2) Price as good if not better than others.  I was not disappointed.  I will be using Lisa's again.
    - Robert S.
  • Update: Corporate Cruise America overcame the narrow toe-the-line policy of a regional office and made me feel that they really were concerned about the bad experience I had had in this rental. Given how it all turned out, I am very happy with the company and will continue to rent from them.

    (Original post) I was made to feel like their faulty equipment was my fault. They led me to believe over the phone through Assistance that the problem would probably not be resolvable. They didn't report this in their online and quot;historyand quot; but made it sound as though I flatly refused service. Upon early return, they made no attempt to try to ensure continued customer satisfaction for future rentals/sales.
    - Dennis P.
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Transportation Services in Burke

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