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Leaf Removal reviews in Burke

  • F
    MowCow Lawn & Landscape
    I really debated posting a review, as I know this is a family-run business, but after the lack of communication, the lack of showing up to do the work, and the dishonesty, I had to post this.

    I ordered a leaf removal cleanup in October 2016. I ordered two cleanups; one in early November and one in early December. In November, they came on time and I paid on time. Then the first week in December rolled around and no one showed up. Then the second weekend rolled around and no one showed up. I called MowCow several times and left several messages, but no one called me back. I finally got someone on the phone and I explained my situation and my frustration; they promised to check on it and call me right back. They never did. Then I called and left more messages, and no one ever returned my messages.

    By the third week in December my leaves were piling up so badly that I had to do something about it, so I called MowCow and cancelled my services. Of course, no one ever answers, so I left a voicemail. To be thorough and cover my bases, I sent an email on December 22nd asking them to again cancel my services. I called another company, who funnily enough came out 2 days later and did a beautiful job cleaning up my leaves. This new company didn't leave one single leaf on the ground!

    Fast forward a week later to December 27th, and I get a text that MowCow has arrived to mow my lawn! Seriously? I was out of town, so I immediately called them and someone shockingly answered the phone. I re-explained my situation and my extreme frustration, and the man on the phone profusely apologized and said he would call the cleanup crew and tell them to stop and leave. He also said he saw my email and that he would personally ensure he contacted the lady in Accounting who does the billing to ensure I am not charged for anything. I specifically told him "Look, I know it's a small business and it's Christmas, so I won't post a bad review if you ensure I do not get charged for anything as I cancelled in time. " He readily agreed and I thought life was good.

    Now fast forward to SIX WEEKS LATER, today February 8th, and I open my mailbox and have an invoice for $186. Are you kidding me MowCow? I have proof of all of my emails and calls to show the BBB because I will be filing a complaint with them tonight. I refuse to pay for your lack of communication, disorganization and flat out dishonesty.
    - Carly K.
  • A
    Steve's Mowing
    Steve's Mowing has done a very good job. They are prompt and do a very good job every time they come. We are already seeing an improvement in our yard. We will continue to have then care for our yard. Lawn mowing: $37 per time. Aeration & Overseed: $265. Leaf collection and removal is billed at an hourly rate, so it varies by the amount of leaves.
    - Ainslie W.
  • A
    E T LANDSCAPING & LAWN CARE INC
    Julio and his crew arrived 5 minutes early and were ready to work. We purchased the deal for 1 crew for 8 hours or 2 crew members for 4 hours. Julio showed up with a 7-8 crew and got the work done in 1.5 hours - which was amazing. He walked the property with my fiance and they discussed what we needed to be removed and cleaned and julio even provided us quotes for additional work for the future (which we really appreciated and will probaly use). I would highly recommend Julio.
    - Christina B.
  • B
    Steve's Mowing
    For the lawn care I use Steve's Mowing.  I also use them for weed control and that's one aspect that I've found is not as effective as I would like, so maybe that's the one negative.  I would tell others that I recommend them and they do a good job and they're definitely competitive from a price perspective. 
    - Bill R.
  • A
    Envirogrow
    They had to reschedule for incliment weather and kept me well informed as they worked through the scheduling. They brought a crew of three and got all of the work I requested done in the allotted time. The were efficient, pleasant and cleaned the area before they left.. I would certainly use them again.
    - Philip P.
  • A
    Steve's Mowing
    The next day 5/5/2014 Kathy with Steve's emailed back saying they would replant it and today 5-12-2014 they DID!  I am impressed. They did a great job and added new top soil to help the new ajuga survive.
    - MARGARET J.
  • A
    Hall's Landscaping
    Lauren and Robert were extremely flexible with their visits and our schedules.  They were very patient with my questions and provided a lot of very helpful and insightful advice in response.  Zealous, hardworking, efficient and knowledgeable, I was quite impressed with the work they were able to accomplish - especially considering that the ground, leaves and gutters were frozen.  They were very honest and fair with their estimates and I would say that they over delivered.  We are consulting with them to help rescue our landscaping.  An affable pair, I would heartily recommend them.
    - Michael G.
  • A
    Independence Landscape & Lawn Care
    Used Angie's list to locate vendors to landscape around new addition.  We got several estimates but no one stood out like Chad with Independence.  He was professional and seemed to know exactly what we wanted.  We explained our drainage issue as well as what we wanted and he gave us suggestions as well.  Within a few days as promised, we had an estimate including pictures of the plants that were to be installed.   In about two weeks, Chad showed up with his crew on time as promised and got to work.  Robert too was great.  He went above and beyond our expectations!  Our back yard is great, the sod is beautiful and we are looking forward to spending time outside in the spring.
    - Lee R.
  • A
    Steve's Mowing
    Excellent work on everything they have done.  They are very professional.
    Everything in my yard was edged neatly and the lawn looked great.   They even mow in a different pattern every week, just like I used to. 
    Whether it was aeration, mowing, or fertilization, they completely clean up when they are done, so there's no trace they were ever there.
    The leaf clearing in early November was really great.   They were so thorough that I think they even got some leaves that I had left behind over the years.   We have a lot of trees in our yard and they created a huge pile of leaves but  their truck came by and sucked them all up and I was left with a beautiful clean yard.  
    Best of all was how they got around all the items I have in my back yard with out disturbing anything.   Very professionally done.
    The office staff has been very responsive do my requests and always pleasant to deal with.

    - Bruce C.
  • A
    Hall's Landscaping
    Wonderful!  Wonderful!  Hall's responded to my initial call in a very timely fashion.  Lou came to discuss the needed work.  Our yard is large - front and back - extending into dense woods in the back.  The yard was in bad shape - overgrown areas, bushes in need of trimming and shaping, bushes and small trees that need to be dug out/removed, a rusty swing set that required breakdown and hauling away.  The two crew members arrived one day earlier than expected to get started and that was great!  They were on time and started work immediately.  This was a two-day job and they were superb in their work and finished product.  The same crew arrived the second day early in the morning and worked to complete the job.  We could not be more pleased!  The entire yard looks like a different place - all to the positive.  We plan on hiring Hall's for our spring yard clean-up and sprucing.  We would hire Hall's again without question!  Thanks guys - it looks great!
    - Cassandra B.
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Leaf Removal Services in Burke

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