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Home Builder reviews in Burke

  • A
    SGS Builders Inc.
    After seeing what a terrific job SGS Builders, Inc did to a similar model house in our development, my wife and I called the owner of SGS Builders, Mr. Steve Sanders, to meet and discuss our project. We provided him with a conceptual design for the addition we wanted, and Steve Sanders quickly provided us a detailed proposal and cost estimate that was very reasonable in our opinion. Knowing how well he and his team had performed on our neighbor���s home, we hired him to build our addition. One of the things that impressed us was the fact that SGS Builders is committed to working on and completing your job prior to taking on other work. He uses an experienced team of skilled subcontractors who he has worked with for decades. He worked with us on every aspect of the design, provided a detailed plan/drawings for the addition and kept us up to date on scheduling and execution of every phase of construction. Vice extending our existing HVAC to the new addition, which would have been a costly and difficult task, Steve suggested using a separate Daikin multi-zone mini-split heating and air conditioning system for the new addition. He is very hands on and very easy to work with and was very accommodating to our needs and several changes during the construction of the addition. Steve showed up on-site almost every day and directed his subcontractors in each aspect of the job. Steve worked with the County for all permits and inspections. Space was limited on our side lot, and Steve was very focused on ensuring the design and actual construction stayed within the allowed setbacks. Multiple surveys were taken and Steve worked with his subcontractors to ensure the footings, foundation and framing stayed within plan dimensions. Steve Saunders and his team of subcontractors did a terrific job on our addition. My wife and I could not be happier with the results. Money well spent. SGS Builders totally transformed our house. We highly recommend SGS Builders, Inc. Steve Saunders and his team provides a great design and build option for any home addition and remodel needs.
    - David A.
  • A
    Lakewood Home Builders Inc
    The work went as expected, meaning they estimated the job based on what the insurance company agreed to pay for the work. They contacted the insurance company to ask for a few modifications to the settlement amount based on what they felt needed to be done in order to restore the basement to its previous state. The workmanship was excellent, the price was fair, and the job was completed a day ahead of schedule.
    - Alan H.
  • F
    Gregg Moore
    He came and did the initial visit and ordered all of the materials. He then sub-contracted the job out to 2 very hardworking guys who did all the work.
    The guys who were actually doing the work repeatedly found that Gregg did not order the correct supplies or the correct amount of supplies so when they told him that he gave them a hard time and said that they have everything they need. They ended up needing to go to Home Depot multiple times to fix Gregg's screw up since he wasn't willing to admit that the materials weren't correct. This lead to the job taking much longer than anticipated.
    We kept asking Gregg what was going on and he just made excuses and when we finally asked the guy building the deck what was actually going on (and he honestly told us all of the issues), we contacted Gregg to see what was going on. the response that we got was that we were not to talk to the builder and only talk to Gregg. This posed a problem however because Gregg was not giving us any information so we had to talk to the builder.
    The deck ended up getting finished but then failed inspection for a couple things that we talked to Gregg about and his exact response was "the deck passing inspection was not a goal of our contract." Shouldn't that be the goal of any contractors contract?
    Now Gregg is refusing to pay his workers and I am trying to help them get their money because they deserve to be paid for what they did.
    - Alexandra M.
  • A
    All Renovations Inc
    Excellent experience with All Renovation. They did the work exactly as promised at the quoted price. Actually finished the work a day ahead of their original schedule. Omar is an excellent communicator who promptly responded to any questions I had. Rocky and Nate did excellent work, adjusted to any minor requests we had and were polite and friendly. Overall a great experience. I highly recommend All Renovation."
    - Lynn U.
  • A
    Michael Nash Design Build & Homes
    We decided to build a ?Family Room over the Garage? addition on our house in early 2013. We found Michael Nash as a member of Angie?s List. The company scored very highly, and the associated comments gave us the comfort that we felt we needed to explore the opportunity of working with this contractor.
    Upon getting bids, we were immediately attracted to two things. First, Michael Nash was significantly less (roughly 30 percent) than the other contractors from which we received quotes. Second, Michael Nash?s model for its work is to develop projects under a fixed price such that when they were completed, the end cost was the same as the quoted cost, and the projects were ?turn-key.? A designer we had used in the past indicated when undertaking such a project, we should expect the quoted cost plus 20 percent to account for things ranging from fixtures to needing to put in an extra beam to meet county approval or move a pipe to address a plumbing challenge. Taken together, picking Michael Nash, from a cost perspective was an easy decision to
    make. Not only were they significantly cheaper than the other proposals, but we didn?t have to worry about the additional 20 percent due to their fixed price. 
    The fact that they had won so many awards was also reassuring.  All of the pictures that we saw and things that we read gave us the impression that the quality of their work was great. Clearly, they had a lot of experience doing all different types of work, kitchens, bedrooms, offices, dens, bathrooms, and even whole houses. We wanted to create a game/family room that also had a bathroom and kitchenette/bar area, so finding a contractor that could do more than just one type of room was a must. Many contractors we found specialized in one type of room or in whole house builds. It was great that Michael Nash was flexible enough to fit our needs.
    After deciding to go with Michael Nash, the first step was to sit down and work out the plans for the addition. Having their own architect on hand made both the design and any subsequent changes very easy. We had never done anything like this before, so naturally, we had a lot of questions. After a few back and forths, we got the plans where we wanted them, and the project
    began.
    With regard to the fixed price model, customers can choose among three levels (basic, mid, luxury), and then choose fixtures and finishes based on those levels. We went with the mid-level; we did our ?shopping? at the showroom and could pick from their selection of granite, top faucet brands, etc. While not massive, they had a significantly wide variety from which to
    choose. We appreciated being able to pick tile, fixtures, etc. without needing to debate spending an extra hundred here or trying to save money on something else, or having to go to multiple stores to get this done. The ?one stop shop? approach made this all very easy. In addition, we found that not having seemingly limitless options for supplies like tile and granite at our fingertips was a plus. Having redone our kitchen a few years back, the back and forth over, for instance, tile types (by going to three different tile specialty stores with hundreds upon hundreds of tiles) was complete overkill and extremely stressful. Michael Nash had plenty of styles and colors to choose from for our taste.
    Let me say that above all else, we are extremely pleased with the work. In addition, any time we needed to have something else done or something wasn?t right or we needed something adjusted, fixed or addressed, the Michael Nash folks never questioned or were argumentative. As we got into the build and saw how the space was taking shape, we thought of some other space needs that we hadn?t accounted for in our initial design. They worked with us to come up with solutions; if they were ever frustrated by our many questions, they never let on. ?The customer is always right? is certainly a principal that Michael Nash lives by and made our experience a positive one.
      
    A few weeks into the project, we were contacted by a customer advocate who wanted to make sure we were having a good experience. He called regularly and stayed with us throughout the project.  While we had good communication with our
    project manager, this extra layer of contact was greatly appreciated.
    We?ve heard some horror stories about disrespectful workers on some of our friends? renovation projects. The people who worked on our space were always very respectful, took pride in their work, and took care to make sure they cleaned up each day.
    The key criticism that we have is that the addition took more than twice as long as was proposed to complete the project.  We were originally told that this was an easy project so we should expect a three month start to finish. The project took seven months. If one portion of the project ended, it sometimes took multiple days to get the crew in to begin the next phase. Consequently, there were many weeks where workers worked at our house two or three days a week. This got extremely frustrating at times, but this is really the only issue that we had with the build. That said, having never done a project of this size before, I don?t know how common the delays are in general.
    Given the delay, several friends have asked me if I?d use Michael Nash again.  Absolutely. I may be prepared for a longer than anticipated build time the next time around, but I?d be assured to get a great product in the end. Their fixed price model meant
    that we were not stressed about unexpected financial issues (like costs to move pipes) and didn?t need to spend more time driving from place to place to get the fixtures and finishes to complete the project. They were easy to work with overall, and their focus on quality delivered a great space that we know we?ll enjoy for years to come.
    - Robin R.
  • A
    ANDY'S HOME IMPROVEMENT
    Beyond our expectations. Andy and his crew were prompt and highly professional. His estimate was a slightly higher than the competitor but I had far more confidence in his technical approach. The drywall work and carpentry (including stain grade crown molding) were superb. He also was vigilant for other problems (e.g. floor squeaks and a wire that had been chewed by a mouse) and took action to make the repairs even though it was not part of the task. He also helped to move furniture, set up an alternate site for my television, and even came back after another contractor laid the carpet to assist in moving the furniture. Their attention to detail was extraordinary - I could not have been more pleased.
    - William S.
  • A
    Michael Nash Design Build & Homes
    We used their services in 2010 for a kitchen remodeling including taking down walls, they replaced all our hardwood floors, remodeled our bathrooms, redesigned our fireplace, remodeled a wet bar and added an addition for a home theater room. They did a fantastic job and won several awards for their work.
    - Gregory B.
  • A
    C & C Handyman Services LLC
    C and C Handyman work from my list of items to repair and renovate in a timely fashion. The list included gutting the master bathroom and kitchen and install new cabinetry and fixtures. Correct numerous dangerous work performed by the prior owner, which included unvented plumbing, open electrical boxes, damaged trim, hidden water shut-off valves, rotted trim, miss wired outlets and switches and much more. Mr. Micheal effeicently covered every item on my list plus identified other saftey and code related improvement on the way.
    - Glen B.
  • A
    PAUL DAVIS RESTORATION & REMODELING
    It went well overall, They were timely/punctual, professional and easy to work with. The repair estimate was constrained by only rebuilding that which was damaged in a flood. We did pay them extra to add baseboards to the finished area. They put up drywall and painted it. There were minor finishing touches that we had to do or "improve" after they left, but overall their work was very good.
    - Joyce A.
  • A
    SUNCREST BUILDERS
    Overall experience was great. Price was right in line with other bids and quite a bit lower than one other person with high recommendations. John was very responsive throughout the work, checked in regularly, and was just very professional, likeable, and easy to work with. Doug and Eric did most of the job - on the first day, they were supposed to arrive at 8:00 am, and they called at 7:45 to find out if it was okay to come a few minutes early, because they had left extra time to be sure to beat the traffic! That was characteristic of the experience overall. Work was done quickly but all top-notch. They worked with our schedule, even trying to time their work around our toddler's naps when possible! The whole upstairs area they did looks terrific - we couldn't be happier with it. The only glitch came when some wood floor glue got spilled on our new mud-room floor, but John ensured that someone came out to fix it. In fact, when the first attempt to fix it wasn't quite right, he said he would have someone come and redo the entire floor. We were headed out of town, but we trusted him enough to pay him before the fix was complete. We'd only been back for about a day when he called us (he knew our travel schedule) to be sure we could schedule a time for the fix - he could have easily waited on it (it was just going to cost him time, since they weren't making money on it), but he didn't let it slide for a second. We've already recommended Suncrest to others, and plan to use them again. Excellent experience.
    - Elana M.
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Home Builders in Burke

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