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Home Improvement reviews in Buena Vista

  • B
    Stanley Contractors LLC
    Chris came and gave me a very reasonable quote for all the work. He wanted to get started right away and they showed up as planned. Chris subcontracted out to A-1 Roofing out of NC owned by Terry Heffner. His guys showed up and got right to work. Everything was going great until the workers had to go back to NC to start another job. They would return in 2 weeks once the bamboo we ordered came in. I sent a text message on 8/9/15 to Chris asking for verification that they would be coming the next day but no answer. I then sent an email but no response. The next morning I have an email from Chris stating he has lost his Contractors license in the state of VA so he will no longer be working on my house; Terry will be coming to finish the job. Chris told me my flooring was at Home Depot and gave me Terry's number so I could confirm he was indeed coming back. I called. I sent text messages. I called again. No answer. I finally called from my work, at my husband's suggestion, and the next day Terry called me back. He was pretty shocked when I told him who I was and that I assumed he was not coming back to finish the job. He went on a rant about how he never leaves a contract unfinished but my contract was with Chris not him and it would not be worth his time to send his guys up here to finish the job. I figured as much but was absolutely astounded at how much he tried to justify to himself that he was not negligent in his contract. I asked him to figure out how much it would cost to have his guys come back to VA and finish but he never called back. So, in closing Chris was great until he lost his license and the guys working for A-1 Roofing were great and did a wonderful job. In my opinion, Terry is the problem. I didn't expect him to work for free but I did expect him to finish the job. I have since had to find another person to finish the job and it is costing me an extra $1200.00 that I had not planned on spending. It could have been a lot worse and I am thankful to God that it wasn't but it sure was disappointing. The tub was only roughed in, they left tile undone, the bamboo was not laid, the drywall was not finished, the trim work was not done, and there was a hole in my closet where they had to move a wall but didn't put anything up. I rated mostly A's and B's due to when it was working, it was working great it just did a total flop at the end. Overall I would say it started A then ended C.
    - Stephanie M.
  • A
    Lowe's Companies Inc - Lexington
    Helped find the right materials for packing boxes including dish kits ,tape carts to haul boxes on. Informed us where to find the items needed to fix screen door and helped us with the purchase of screen door odd sizes
    - Nancy H.
  • A
    WOW Organizing Service LLC
    Ann was very understanding, very friendly and professional. We got a lot done in a little bit of time. As soon as we can get all our schedules in line we hope Ann will come back to help us with the rest . We love her she is wonderful
    - Nancy H.
  • A
    Mark Smith Masonry
    He did a really good job.  He was really good.  The work was great.  He was quick and complete.  The work was much better than what was done before.  It was a very good experience.
    - Bonnie W.
  • A
    Rhodenizer Heating and Air LLC
    They did the whole job in three days. It is a high-efficiency unit and they were fantastic. We have a toddler and they watched out for him and talked to him. The unit came with a programmable thermostat and my son kept interrupting when they were trying to explain how the thermostat worked. One of them played with my son so that the other could explain to me how it worked. They were really fantastic. I had called around different places before I hired them. I had three different groups of people come out and bid on it and they were in the middle. I thought that it was a good price and good value because I was paying for a nicer machine. I could call and they would answer or e-mail me back almost immediately. They knew about the tax refund that you could get on certain rated machines and they knew exactly how to handle that. They handed me the paperwork and told me what exactly I had to keep with my taxes. They just knew their stuff backwards and forward. I probably wouldn't even call around if I needed such work done again and I would just use them.
    - Martha R.
  • A
    Rhodenizer Heating and Air LLC
    They completed the work in two and a half days as promised. They arrived on time, were friendly, courteous, answered all of my questions carefully, and were especially considerate of my two year old son. They were extremely professional and came well recommended. The recommendations were right - these are the best guys to use in Rockbridge County.
    - Martha R.
  • A
    Lowe's Companies Inc - Lexington
    My wife and I just purchased our first home. We went to look for a washer and dryer, and browsed at Lowe's. The very friendly, very non-pushy salesman in appliances told us that Lowe's would hold any appliance we purchased until after the close date on the house (a month away) for no charge. Not only that, he recommended we NOT buy the washer and dryer that we were looking at right then, but to wait for a better sale. He could have sold them to us on the spot, but we waited as he suggested, found a great deal at Sears, came back to him, and Lowe's undercut the Sears SALE price by 10%. We walked away with the same washer and dryer, with installation (which Sears wouldn't do because of the distance) and saved almost 30% off of what we would have paid the first time we were in the store. How refreshing that a salesman would look out for the best interests of the buyer, and not just the bottom line for the company.
    - Arthur F.
  • A
    Rockbridge Farmers Cooperative Inc
    The fan on our heat pump stopped working on a Friday morning, and I called the Co-op because I knew they were the folks who installed the pump several years ago. I knew it wasn't under warranty, and so I expected a big bill, and I wasn't even sure it would be able to be repaired on that day. I thought we might spend all weekend without AC. As it turned out, the guys from the Co-op were at my house within the hour, diagnosed the problem, and returned to the Co-op to get a part. In the meantime, they rigged the heat pump so that the fan would at least work and pump air throughout the house, even if it wasn't cool air. By the end of the day, they had returned to my house and made the repair in no time at all. The bill wasn't as bad as I thought, either. Overall, a very good experience that I expected to be horrible.
    - Matthew M.
  • A
    Rhodenizer Heating and Air LLC
    unknown
    - Linda Y.
  • A
    FRANK'S APPLIANCE SVC
    unknown
    - Wendy P.
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Home Improvement Services in Buena Vista

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