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Over 395 reviews for
Brookneal Water And Fire Damage Services from people just like you.

"this was so easy. They came in and surveyed the damage. Since it was from a water leak, we need to coordinate with our plumber (though they could have provided" a plumber, we had used our plumber for years) so they could remove the damaged area, the plumber could repair the leak and then they came back and repaired the damage The coordination was so easy and they we more than willing to work around the time the plumber needed to be here. Job was done professional , neat, and done quickly

-Don G.

"My insurance company had suggested that we contact ServPro of Loudoun County and we did that following water penetration into our basement. Initially the process" seemed rather smooth but their pricing included all types of random fees like emergency service fee, which to me is redundant considering their industry. Anyway, they removed their equipment after three days and were completely unprofessional by calling on us to remove our insurance claim so that they can bill the insurance company more rather than us, less. So onto the great experience by . The technician arrived and explained their process and they moved the furniture and then put up plastic barriers from the affected area, including over the furniture which the other company did not. Their equipment was top of the line as was their service. If this were to ever happen again, I will refuse to call ServPro or any other company and will contact directly. They deserve this praise and my continued business in the future and I hope they earn yours if you are ever in need.

-Ryan A.

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Local Articles in Brookneal

7 Tips to Prevent Basement Flooding

If your basement has ever flooded or been damaged by water, you know just how stressful a flood can be. Follow these simple tips to help keep your basement dry.

smoke damage

Water and Smoke Damage

The U.S. Fire Administration reports that more than 350,000 residential structure fires occur in the United States each year. A homeowner's guide to smoke and water damage provides tips for restoring the home after a fire, safeguarding important documents and hiring a remediation service.

smoke damage

House fires are a disaster that no one wants to experience. Learn the steps to help limit further damage to your home after a fire and to get through the claims process.

Flooded basement

On this episode of the Chat with the Experts podcast, Brian Granger shares tips for recovering from flood, fire and smoke damage in your home.

corner view of a wall with mold and water damage by air conditioner condensation.

Learn how to protect your home from a costly water heater leak.

Fire damaged home

Are you still fuzzy on the details of homeowners insurance?

Angie's Answers


You have every right to fire the GC, but it may cost you money in legal fees to fight any leins he has on the property. If you do insurance work you should know that you have to do part of the work out of your own cash reserves and wait for disbursement from the insurance company. His crews errors are not your problem, they are his. If you have problems you should include your insurance company in the problems you are having. If he is running into problems with extras they should only be related to things the adjuster missed and not his or his crews incompetence. If upon rip out he finds hidden water damage that would be an example. An example was a flood job I did not too long ago where we found termite damage that could not be seen untill after demo. Since it was not related to the flood it was not covered. Unless this is his first insurance job he should know the procedures and not be expecting money before it is due, stick to your guns and make sure he is doing the right job. If not include your insurance company and possibly even your mortgage company in any problems. A lein is not that big a deal though in the long run as long as you pay off the agreed amount as per contract. Just make sure if you stay with this guy he has a lien release with him when you give him the finnal check!



Water And Smoke Damage reviews in Brookneal


When the rep called to schedule a time to meet at my house we agreed on a time and I told the person that I was extremely busy at work and would need to get back as soon a possible. When I got home the truck was in front of my house, I opened the front door and went to move some things in the basement. ...More Ten minutes later the employee ( ) moved very slowly out of the truck and around my house. When he finally was ready to start working I asked him to call me 20 minutes before he was finished so I could inspect his work. called and said he was leaving my house so when I got home he was long gone. had left all of the wet and moldy wood trim at the bottom of the basement stairs as well as not removing all of the trim nails from the wall. I called and told them I was not happy that the wet wood was left in my basement and also I did not care for the attitude of their employee . sent back with another employee to remove the drying fans. A few days later we had turned on out A/C and realized that a clean out plug had been removed form our furnace and condensation water from the A/C was now pooling under out furnace and around the wood framing that had just dried out. I called the number I had ( this was a Saturday ) and a kid they had on-call came to my house and set up drying fans. I asked him to call his supervisor and let him know that had to come back to my house because of something their employee had done while they were cleaning up on their previous visit. I waited a week for the supervisor to call me to explain what happened. When I called , they were not aware that an employee of theirs had to come to my house to clean up something that was caused from a different employee. When I sent the supervisor photos of my wet furnace and a drain cap laying on the floor and another one put on top of the furnace, the supervisor said he would look into this and get back to me. Its been over six weeks and I have not heard from .
- Steven S.

These guys acted professionally the whole length of the project. Came out same day I called to survey the project. Upon seeing the extent of what needed to be done they recommended a public adjuster to handle my insurance claim and arranged a meeting between us. Took some time for the job to be completed after the insurance claim was settled. ...More The work performed directly by was done timely and was excellent but the work on the floor,took longer than agreed to... to be fair the floors look great but they used a subcontractor for the floor installation / refinishing in the house and there was a lack of supervision over the subcontractor. The subcontractor worked for just one day, on what was estimated as a full week job, and then didn't return until threatened with termination. When I called to complain about the delay admitted they were unaware their subcontractor had abandoned the job but they acted immediately to locate the guy, or find an alternate, to finish the job.
- Jonathan C.

The estimator showed up on the date and time he said he would show up but I heard nothing else from this company. The estimator offered no plan on how they would go about fixing the problem. He didn't take any pictures or even write down anything in his note pad. He seemed very disinterested in my problem. When he left he said he would talk ...More it over with the boss and get back to me. That was a week and a half ago. They say they are veteran owned but they sure didn't take care of me and I'm a veteran.
- David L.

They were extremely professional and kept a tidy work site. They met their timelines. The quality of work was outstanding. I can not possibly say enough good things. In a very stressful time, they were kind, considerate and without flaw!!
- Jody B.

Flood happened on 6/14. Insurance Company sent out a different company to remove damaged flooring and dry out the house which was completed by 6/20. JL Fox first came out for estimate on 6/19. After material selection and pricing was settled, I signed a work authorization on 7/23/2015. 1041 square feet of floating flooring, non-custom cabinets in ...More 2 bathrooms along with the various trim work, and moving furniture was completed 54 days later on 9/15/2015. During that time, they had managed to hit a water pipe with a nail while installing trim causing my house to flood a 2nd time.

- Michael C.

What started out as a huge, overwhelming, water/heating problem, ended up an incredibly successful reconstruction achievement. In all honesty, & Construction company turned a home in complete upheaval due to massive water damage into a home that is not only restored but in better condition than before the incident. Every ...More person who is employed by 's company that we had any contact with, exhibited an unique ability to empathize with our plight and made every effort possible to not only do a good job but to exceed our wishes and expectations. , Project Manager, is dedicated to excellence and total customer satisfaction. He was professional, generous, considerate and responsive. He offered creative ways to exceed the quality, repair work and restoration process that resulted in an extremely well done, attractive outcome. In retrospect, all the men and women who were involved in this (major, extensive,water damage) incident were first-class, highest quality people. I would highly recommend this company over and above any other restoration and construction business. You can be confident that your problem will be competently taken care of,with great care, and superior workmanship.
- Fran D.

ARS was difficult to work with. Their line item descriptions of work were vague and difficult to compare with other estimates for work. Our representative was difficult to track down. His voice mail was often full, making it impossible to get a call back. Ultimately we chose not to hand over the entire restoration to ARS because they were so difficult ...More to engage. However, they did oversee the installation of a temporary sink in our kitchen, after the cabinets were removed for water remediation. This consisted of a piece of plywood with 4 drywall screws holding it in place and re-setting our existing sink. Carpenter time, less than 45 minutes, plumber time, less than 1 hour. Cost $720. Outrageous. Other contractors and plumbers have since informed me it should have cost no more than $250. Prior to receiving an invoice, our representative called to ask about payment. When I complained about the outrageous cost, he said he'd "see what he could do." We received the invoice yesterday and apparently he wasn't able to do anything because the invoice was indeed for $720. I'll be sharing this experience with my insurance company, Angieslist and any other social media that will allow it. ARS's clients are already stressed by a catastrophe of some sort and I believe ARS takes advantage of that dynamic overcharging for services.

- Mark G.

They were prompt, efficient, thorough and had great communication skills. Kept us well informed and asked at each encounter if we had any concerns or questions was the best!!!
- Patricia L.

Water And Fire Damage Services in Brookneal, VA

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

911 Water Mitigation Services Inc.

9945 Smith Mountain Lake Pkwy

Central Virginia Restoration

7122 Forest hill ave

Commonwealth Construction & Restorations

3408 Ivylink Place

JES Foundation Repair

1741 Corporate Landing Parkway
Virginia Beach

Liberty Drywall

2134 Lakeside Dr

Lynchburg Construction Co

104 Chadwick Dr

MB Tile & General Contracting Inc.

2904 Rivermont Ave


311 Brook Park Pl

Seal-Tite Basement Waterproofing Company

355 Olde Rte 604


2664 E Lynchburg Salem Tpke

TWM Property Maintenance

1110 Early St.

Tyree Plumbing Inc

7111 Peachtree Rd

Virtus Group - National Team

8765 Stockyard Drive



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