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Home Remodeling reviews in Brookneal

  • D
    Kitchen & Bath Ideas
    After 2 weeks - 3 if you count the week needed to even gain an appointment -- with us needing to contact them, vs them contacting as they stated they would -- we still have no idea when or if a contractor will be coming out to even look at the bathroom.
    Reason: though well within the "boundaries" of the area they service (which spreads over a hundred miles in all directions), it has now been stated they are having difficulty getting a contractor to "come out this far" which is absurd -- we are 23 miles from their store, or approximately 35 minutes.
    So, what actually is going on here? I don't know. It's possible this business is in a state of flux, which there are indications that it might be -- for example there are/were no "designers" around anywhere though several are profiled on their website. There was one man, who states he is a designer, former contractor, who also answers the telephone, yet had limited knowledge of some pretty basic things -- e.g. stone composite tubs (he "never heard of them"); teak flooring (he was "unfamiliar with the wood"). Their "show room" is simply a collection of kitchen cabinets, nothing else.
    What is my best guess? This is a kitchen (specifically cabinets ) shop, period. NOT a full service full bathroom and kitchen builder/re-modeler as implied by their name, for that matter as stated on their website etc.. If you don't want cabinets (which we don't for our bathroom) they are  not interested. If it is a big job (which this is) they are clearly (albeit suddenly) not interested. They want to sell and install kitchen cabinets, and that is all they want to do.
    In short, they are definitely not professional, their listing/name/website is grossly misleading and should be updated to correctly reflect their services. In all, this has been frustrating, and a definite waste of our time. On to the next listing. We'll see what happens there.
    - Geralyn A D.
  • A
    The job went very well. We left the house every morning and returned every evening. Despite having only one bathroom we were able to spend every night at home.
    - David G.
  • A
    KLM Builders
    They responded immediately and are coming out on Monday for an estimate and look at the portico and bathroom for the remodeling work we are looking to have done.
    - Geralyn A D.
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Home Remodeling Contractors in Brookneal

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