TOP Quality Home Improvements LLC

A 132 Reviews

Founded 2010 • Angie's List since July 2011

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Awards & Badges

Angie's List Super Service Award badge
Super Service
Award 2020

Service Categories

Licensing

No License Required for Trade
Insured
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Hours

Sunday
Closed
Monday
8:00 AM - 5:00 PM
Tuesday
8:00 AM - 5:00 PM
Wednesday
8:00 AM - 5:00 PM
Thursday
8:00 AM - 5:00 PM
Friday
8:00 AM - 5:00 PM
Saturday
Closed

Company Contact

778 Cloverdale

Bremo Bluff, VA 23022

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Description

My name is Thomas O Pollard and I have 40 years of experience in residential construction, I have earned the Super Service Award multiple times providing handyman services in Charlottesville, Albemarle, Louisa, and Fluvanna counties. I am also now a certified Anderson Installer for both windows and doors. I have recently begun specializing in saving both the sellers and buyers significant money on repairs at a fair price after the inspection report has been received. I am the sole proprietor and try to do as much of the work myself as possible so the job is done right the first time and guaranteed! I have 1 full time employee along with others I can call if and when needed due to the job size or outside of my expertise. My goal is to exceed your expectations by being responsive, punctual, professional and clean while I get the job done on time and I will do my best to finish under budget! I will respect you, your home and your budget and guarantee all of my work for 1 year, you have my word!...

Verified Reviews

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132 Total Reviews
Reviews by Rating
A Rated
118
B Rated
6
C Rated
3
D Rated
2
F Rated
3
Read reviews by category
handyman (102)woodworking (29)door installation (28)drywall (25)decks & porches (17)general contractors (16)interior painting (14)siding companies (14)home remodeling (14)flooring (14)window replacement (10)roofing (10)
Showing 1-10 of 132 reviews
A

RATED

02/02/2021

Very well. Our doors now close properly and the floor no longer creaks.

DESCRIPTION OF WORK
foundation repair

CATEGORY chimney caps

COST $5,891

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 02/01/2021

SERVICE PROVIDER RESPONSE

Thank y’all so much for the good review. It’s always a pleasure seeing you people again and working for you. Please keep us in mind for any projects you may have in the future.
A

RATED

01/29/2021

We own an old home and TOP Quality Home Improvements has done various repair jobs as well as the construction of a new shed. In all cases the work was very well done. I'd say the term "home improvement" certainly describes Tom and his crew. In addition to the quality workmanship, his cost has always been competitive. We would highly recommend them.

DESCRIPTION OF WORK
home repair, new construction, finished carpentry

CATEGORY roofing,siding,pressure washing,garage builders,woodworking,house painters

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 01/29/2021

SERVICE PROVIDER RESPONSE

[Member Name Removed], thanks so much for the sparkling review. You and your husband are pleasure to work for.Look forward to doing more work for y’all in the future. Thanks again
A

RATED

01/29/2021

This is the second time I have used Tom and his team for a major home update. He removed an old door for us and installed a new sliding glass door. As before, Tom was very professional and responsive throughout, and performed truly 'top-quality' work at a 'top-quality' price. We love our screen door. I consider myself blessed that Tom was willing to do this job for us.

DESCRIPTION OF WORK
Sliding Door Install

CATEGORY doors

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 07/26/2020

SERVICE PROVIDER RESPONSE

[Member Name Removed] , Thank you so much for the wonderful review. It’s always a pleasure seeing you and your wife and the kids. Keep us in mind for any projects you have in the future. Thanks again
A

RATED

01/23/2021

I went great. They were prompt and thorough. He came out with 3 of his guys and they finished the work to my satisfaction. All of them were quite professional. Would hire again.

DESCRIPTION OF WORK
I needed my fence completed and some of my siding fixed

CATEGORY concrete repair,fencing,pressure washing

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 12/08/2020

SERVICE PROVIDER RESPONSE

Thank you so much for the wonderful review. It was a pleasure working for you. Hope to be of service in the future. Thanks again
F

RATED

01/12/2021

never received a reply...must be holiday season slow down, but I would have appreciated a call.

DESCRIPTION OF WORK
hardwood floor in kitchen had water damage...requested repair 12/24

CATEGORY flooring contractor

WORK COMPLETED ON 01/12/2021

SERVICE PROVIDER RESPONSE

I want to apologize for not responding. I recently totaled my truck and it destroyed my left hand which will take multiple surgeries to reconstruct.Hope you were able to find the right person to do your quality job. Please don’t forget about us in the future. Thanks for the opportunity.
A

RATED

11/23/2020

Repaired water damaged flooring. Replaced base moulding and quarter round moulding.

DESCRIPTION OF WORK
Very well. Took a little time to respond to request for estimate due to recovering from a car accident. Once we connected, very prompt in person estimate. Timely time line for starting. Showed up on time. Excellent work. Cannot tell where the replacement was patched in.

CATEGORY flooring contractor,handyman service

COST $1,200

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 01/08/1970

A

RATED

09/07/2020

Services were extremely friendly and fast. Tom showed up to review the list of required repairs and created a materials list, bought the needed items and showed up the next day to complete all repairs. Made the process easy and stress-free.

DESCRIPTION OF WORK
Handyman repairs to fix items identified after home inspection. Add bathroom vents in attic. Repair sheathing in attic. Repair outside faucet.

CATEGORY handyman service,insulation,roofing

COST $400

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 09/01/2020

SERVICE PROVIDER RESPONSE

Thank you so much for the wonderful review and look forward to working with you in the future
A

RATED

08/08/2020

The workmanship was great. The repairs were better than new. Very happy with that. They cleaned up well after they were finished too.

DESCRIPTION OF WORK
Replace two doors, odds and ends

CATEGORY remodeling,doors

COST $3,200

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 07/30/2020

SERVICE PROVIDER RESPONSE

Thank you very much for the nice review. Y’all were great people to work for. Look forward to doing more work for y’all in the future. Thanks again
D

RATED

06/30/2020

Tom was extremely responsive at the beginning. He quickly found time to visit my home, was very personable and attentive, then followed up with questions to complete his initial evaluation. Tom set expectations to get back to me within a week, then called me after a week to get one last piece of information. I never heard from Tom after that. I called him and left a voicemail a week after our last...

DESCRIPTION OF WORK
Chimney demo, Kitchen Remodel, and Utility Room Upgrade.

CATEGORY remodeling

WORK COMPLETED ON 06/29/2020

SERVICE PROVIDER RESPONSE

Mr. [Member Name Removed], this is Tom Pollard top-quality home improvements. I want to apologize for having dropped the ball like I did. I have had some significant health issues for the last three weeks or so and have been out of commission. I want to thank you for the opportunity and I’m sorry things worked out the way they did. I hope to have the opportunity to work for you in the future.
A

RATED

06/17/2020

The crew were meticulous in the work they did with the floor. We are very pleased with them and will hire Tom again to do another project next month. They were professional and showed up for work on time the following day. They kept our basement clean when they left.

DESCRIPTION OF WORK
We hired Tom Pollard and his crew to install new vinyl planks in our basement.

CATEGORY flooring contractor

COST $2,000

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 06/10/2020

SERVICE PROVIDER RESPONSE

Mr. Mrs. [Member Name Removed], thank you for the wonderful review and look forward to doing work for you in the future

Services Offered

Decks Repair, Interior Trim, Siding, Window, Door Replacement, Break Metal, Interior Painting, Flooring, Drywall Repair, Gutters, Roofing Repairs, Plumbing Repairs, Remodeling General, Remodeling Kitchen & Bath

Services Not Offered

Large plumbing & Electrical jobs, Heating, Cooling, Masonry & Ceramic Tile.

General Information
Free Estimates
Yes
Payment Options
Check
Senior Discount
5%
Emergency Service
No
Warranties
Yes