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Deck Building reviews in Bluemont

  • F
    Very Bad Service. They were not on time, they took months and months to finish the job because they took another job in the middle of mine. The bathroom is a wreck. ceiling paint on the walls, wall paint on the ceiling, tub shower doesn't drain, the doorsill was never stained or finished. The bathroom door will not close properly, the tile floor began coming off after only a couple of months!! Stucco on exterior was improperly patched, and makes the neighbors laugh. They left buckets drop cloths and other tools behind and never came back to get them even when I called . There is blue tape still on the second story where they painted a window frame but never removed the blue tape and I can't reach it. They turned on my outdoor water in winter and left it on, the pipe burst and I had to pay a plumber over $200 to fix that, and it split my expensive garden hose which I still need to replace. A large patch on the kitchen ceiling below was drilled into for the upstairs bathroom and they did not repaint that so there is still a large messy unpainted patch on the ceiling below the bathroom which still needs to be repaired. This was the worst result of a renovation I have ever seen in anybody's home and of course it's in MY home. The cost was $33,000! For a very small bathroom, and the whole thing needs to be demolished to the studs and redone. This was a total loss for us the homeowners. They did not follow their own contract. We paid up front and on time every penny he asked for, and more. We were nothing more than a quick pile of money for this company who does not at all care about the quality of their work, I cry every time I go in this bathroom to clean it, and I never use it, If I go in there a tile will come off the floor under my feet!, Our two kids use it, but guests don't want to because the door wont even close properly. And Oh! I had to caulk the bathtub in! They never got around to it!
    - Katherine H.
  • A
    My 25 year old deck needed replacement from the ground up because it was poorly constructed 25 years ago.  I contacted Mr. Painter for an estimate, as well as three other companies, and his bid came in the lowest.  Nevertheless, I received the best features for my deck from his company: aluminum deck rails, solar post caps and total professionalism.   The job was done in under a week, and the deck is stunning.  The workers were courteous and well-mannered, punctual, and if they hit a snag, they worked through it.  100% satisfaction!
    What I appreciate most is that Mr. Painter is well-experienced in his craft and knows how to run a business. I believe there is no task he could not accomplish.  In fact, I have asked him to renovate my kitchen, my next home-improvement project!
    - Margaret C.
  • A
    I am very thankful that MC decking fixed a very serious issue with my existing deck.  The existing deck is over 700 square feet with two tiers.  Part of the second tier is covered and screened in, with an octagon shaped room, witch hat ceiling, and a fireplace.  Over the July 4th weekend I was doing some work under the deck when I noticed that several of the posts were severely warped and several others had large cracks in them.  I called several decking companies in the local area and had little success having anyone come out to the house to look at the issue.  I made an appointment with MC Decking and KC came out to the house right on the scheduled time.  I had hoped that only 3 of the posts would have to be replaced but after inspecting the deck with KC and putting a level on it, it was clear that all 14 posts  had to be changed out. The cause of the warped posts had to do with my builder using grade 2 posts that were probably wet when they were installed, and they used the wrong attachment hardware to connect the posts at the top where they meet the band joists holding up the second floor.  The warping was so bad, the second floor had sagged over 1.5 inches at the outer edge - clearly a disaster in the making.  Within a few days after signing the contract, MC had a crew on site replacing all the posts with grade 1 lumber and used bolts and post connectors to properly attach the new posts. The also jacked up the second floor structure to get the floor as close to level as possible without damaging the roof and other connection points to the main house structure.  This work required a very skilled company - MC was clearly the right choice. 

      While the post replacement work was going on, we decided to go forward with a plan to add on to another portion of the existing  second tier deck that is not covered but that tied into the screened in portion.  The new extension is about 300 square feet and the existing uncovered decking surface was about 150 square feet. To attach the new decking to the house, MC had to cut through the stone veneer so that they could attached the new ledger board.  They also had to make very clean cuts between the screened in decking the uncovered decking to remove the old boards and integrate the new deck boards.  The stone masons did a great job cutting straight lines into the veneer.  The deck crew is very skilled and worked very hard.  The wood quality is top grade and the workmanship is outstanding.  The crew did a great job cleaning up during the construction and once the project was completed.  I really liked being able to reach a person instead of an answering machine when I called with questions or items that I wanted to ensure were addressed.  Melissa did a great job making sure these items were quickly relayed to the crew. 

      We are very happy with the new deck and highly recommend this company.
    - Robert M.
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Deck Builders in Bluemont

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