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Roofing reviews in Berryville

  • B
    Overall, Todd and his team did excellent work. They even came out right away to put a temp fix on an existing hole in my roof before the actual job. The job was completed in one day and it looks great. The crew worked all day without a break and they did an impressive job of cleaning up the work site. However, I have to mark the company down for their communication, which is primarily a result of the front office. The entire communication process from start to finish felt like pulling teeth to get information. Initially, I was told they would be able to get to my roof in 2 weeks, which was one of the reasons that I went with this company. In the end, it was just over 6 weeks from the initial site visit to putting on the roof. I wouldn���t have minded so much had I been given updates along the way. At one point, I was called about my roof selection only for them to realize that they called the wrong customer. They said that they would call me back but that took another week. Even after they cashed my initial deposit, they didn���t communicate with me to say they received my check and to schedule a date until I called them a week later. Unfortunately, I feel that this lack of communication is common in this industry and I have had similar experiences with other companies. In the end, I would recommend Hartley Homebuilding. I just hope they can improve their communication.
    - Bryan D.
  • A
    Jesus and his crew far exceeded our expectations. They finished our roof within 1 1/2 days! They arrived punctual each morning and worked tirelessly. When they were finished they cleaned up so well you couldn't even tell work had been performed! I was worried about nails being left on the ground but Jesus's crew assured me they will clean and do the best they can to get all of them. Our new roof looks amazing! We went with a darker color(we have red brick home with black shutters and a red front door and an paved driveway) so we felt the darker shingle would look best and once they were done it looks wonderful! We were so pleased with their work and we highly recommend Jesus and his crew! We have even reached out to Jesus to give us an estimate on replacing our gutters! I would definitely hire Jesus again!
    - SANDRA S.
  • A
    The workers were punctual and worked very fast and efficiently. The weather turned extremely cold and very windy and they continued working. All cleanup was expertly done and no nails were left lying around for horses to pick up in their hooves. With the cold January weather in effect, I would give them kudos for getting the project done in a timely and professional manner. I would rate them very high and would certainly recommend them to anyone for a roofing or repair project.
    This was review 258696.
    - Robert O.
  • A
    Jesus was very prompt and professional.  He patiently answered all of my questions about every detail of the process and material involved in replacing my asphalt shingle roof.  He communicated clearly and quickly and his estimate was very competitive.  His crew showed-up and worked very efficiently over two days.  They paid attention to details and cleaned-up afterwards.  I am very happy with the quality of the work and most especially the feeling that Jesus and his crew genuinely cared about doing the job right.  I would definitely recommend them to others.
    - Joan G.
  • A
    I had to force myself not to write a review until the end of our project. We had been looking for a qualified contractor for four years to redo our 104 year old foursquare. From the moment I called and spoke with Dave's wife, who runs the office, I was impressed. Carrie was very informative and courteous. Dave contacted me that same day and came for a quote promptly. After walking the property and discussing options and materials we had decided to go with Dave pretty quickly. Dave began that same week and brought Adam with him who was very professional and responsive. I can not express how hard they worked to prep our home after years of weather and age. That was a lot of work! Dave and his small crew of one, worked like they had a team with them. They were on time every morning, excited and ready to go. They caulked, scraped and sanded areas that looked, when finished, like brand new boards. The painting was very clean and the lines were sharp. Dave with the help of his chosen trusted professionals he works with turned our vision into reality. We could not be more pleased and would tell anyone to use Dave if they are considering interior or exterior painting. This was not an easy job and it took someone with Dave's years of experience and love for the job to get it done right. Great job!
    - Dayna S.
  • A
    Very pleased with Company Lead Mr. Hanson! Very personable and quite punctual when communicating back & forth, text messaging very adequate. I made a handful requests at end after day two and call was finished morning of day 3. Mr. Hanson utilized 3 crew men who were very effective and hustled, busted their butts! Hats off to all. Take a biw. I loved the pattern appearance of Landmark Pro and Muire Black make roof shingles pop! Very nice ridge vents replaced in all perches. Used 31 squares of shingle. Big sized roof, no problems for Apex Roofing. I made much a do about clean up and I was humbled by grounds when done. A huge transformation from day 1 old shingle, felts, nails, and any rotted plywoods removed. Then amazing day 2 replacements as well as surround gutters and downspouts all replaced. Just looks like new outside home even though my rancher is 37 y.o. Thanks Kirk & boys!
    - Christopher S.
  • A
    Responded immediately to my first call/inquiry and came out to house the next day to provide quote and discuss work. Provided a quote before leaving. I called back 3 days later after receiving another non-competitive quote (other provider didn't seem to want the work to be honest) - work was scheduled for the following Monday. Crew showed on time and completed the work as described/promised. Very pleased with punctuality, professionalism and a competitive price. Thanks.
    - William D.
  • A
    Both jobs exceeded our expectations and have improved the functionality of our home.  We had complete confidence in the team and were able to work collaboratively with them throughout the process, with our designs being incorporated into the final product. When we had to make unexpected adjustments to the SOW, they were flexible and didn't need to come back at a later date to complete the work.
    They handled all permitting and the work was completed on schedule and budget.  
    Our neighbor next door was impressed with their work and hired Pifer to work on his home as well.  
    I have and will continue to refer people to Pifer with the utmost confidence.  They were a pleasure to work with!
    - Paula L.
  • F
    Our roof was leaking underneath the threshold.  There was water coming in.  Kevin came out and was very nice, took a look in the attic and said he could see where the water was coming in from.  He said he would need to replace the gutters because they were wrong for the house.  He quoted us about $1200 and we paid upfront for the material in the amount of $700.  He was supposed to come at the first of June and kept putting us off.  Then he was supposed to drop off materials on the June 5th and didn't do that either. We had to leave town and the housesitter said on June 7th or 8th there were guys walking around on the roof and they weren't there very long.  When we returned home, we noticed that the gutters were missing on two of the peaks and there's something on the third peak but we can't tell if it's the old gutter or if it was replaced.  We've called every day up until Saturday, June 22. Through the last week it was the grandmother that answered the phone.  Saturday she answered at 10:30 and told us she would get the message to Kevin and he would call us back right away and he never did. Saturday night we placed a final call and told them if we didn't hear back that we would escalate to the state.  On Sunday, June 23rd, we got a call from the number at 6:00 a.m. and the grandmother said "Sorry, my grandaughter called this number by accident."  We called the state this morning and we found out they weren't licensed.  We're very upset and want to ensure that other people don't run into the same issues with them.
    - Tiffany B.
  • A
    A very easy process from beginning to end. Order was placed, and work started and completed in a timmely manner. Clean up during the job and afterwards was very good.
    - Golmohamad K.
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Roofing Contractors in Berryville

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