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Home Improvement reviews in Ashland

  • A
    Tricity Gutters LLC
    Tricity Gutters LLC. Dylan Brandenburg Owner. When I started looking for gutters I called several local companies and many didn't bother to call me back, possibly they felt the job too small (only a 1200 sq ft single story home) Dylan called back the next day, came out did the estimate and even advised me against (for good reason) buying something that he felt I didn't need saving me quite a bit of money. Install was done quickly and professionally and clean up was complete. Dylan and his assistant were both very professional and courteous. Dylan made a point once he had finished the job of letting me know if by small chance something was not right or to my satisfaction that he would be right back out to fix any issues. This is a small family owned company where they work hard and care about their customers. I feel you couldn't go wrong hiring this company to provide your gutters and installation services. I have already given out referrals and I never do that unless I am 100% satisfied.
    - Joe R.
  • F
    Chem-Dry Of Richmond
    We called in advance to get a quote on carpet cleaning for 1 room and tile cleaning for our master bath bathroom. We have them dimensions and out a quote we agreed too. We called back and confirmed everything the morning of the appointment and got the same quote confirmed. When they arrived, they looked at the rooms and said the cost would be several hundred more. When we pushed back he ended up agreeing to the original price, but only for the bathroom. The work he performed was decent at best, there are still some problem areas that they didn't get clean- which where the real reason we called a "pro". During the cleaning, they walked through the house with wet shoes, tracking water onto our carpets. Complete lack of professionalism and transparency. Save yourself the frustration and call someone else.
    - Justin H.
  • D
    Willow Landscaping LLC
    Things went well until he received my money. I paid for 7ft trees he showed up with 5ft that���s was one issue. He also stated that my trees had a one year warranty all lies I had 4 trees to die because he planted them to deep! I called called and text for him to only keep putting me off! Long story short he kept selling me dreams until I replaced them myself. I live by honesty & respect and that���s something he doesn���t have! So I will never use his services again
    - Joseph R.
  • D
    Virginia Green Lawn Care
    Difficult and disappointing from the start. Promised emails were never received. Questions (emailed) were not answered. What the plan actually included, and the process for adding more services, was never communicated. One "treatment" was provided but it was remarkably brief (~ 10 minutes) and the results cannot really be evaluated. Broadly speaking, some of the worst customer service companies ever encountered. Cannot imagine using them again; have begun working with their primary competitor.
    - James B.
  • F
    AC Glass Co
    The price was reasonable and the they showed up on time. Some of the windows are hard to open since my home is very old. I use different techniques for opening them. But I never use a crowbar to force them open. The finished the work and left big indentations on the exterior sills form the crowbar. They never told me they had a problem opening the windows and never mentioned the damage (I could have opened the window if they had asked). I called the office and the owner or manager told me they wouldn't do that, even though they did do it. He offered no remedy and the conversation ended. This isn't a company that can be trusted.
    - William L.
  • A
    Absolute Plumbing & Mechanical
    Excellent! Jerry, on the phone, knew exactly what had happened. Rick arrived a bit later and was absolutely awesome. Had the valve replaced, added shut off valves and did a great job cleaning up. I was very pleased and would hire them again.
    - Bruce D.
  • A
    Champion Windows and Home Exteriors of Richmond
    My experience with Champion has been a pleasant one from the beginning. The sales representative that came to my house was very prepared and knowledgeable. He sat down with me and discussed all the different window options available, showed me samples of the various window materials, and gave me several payment and financing options. When it came time for the installation, the installers could not make it to my house on the first day because of a snowstorm, but the office kept me updated and adjusted the scheduling. On the second day, the installers were on time and worked efficiently all day long. They were very personable and friendly. The only problem we ran into was that one of the windows was not the correct size. I���m not sure if the measurements were taken down wrong, or the factory made a mistake in fabricating it, but they assured me they would order another window. They did, and they came back to install it. All in all, I am impressed with the quality of Champion windows and happy with the installation work. I replaced all the windows in my house, 16 in total.
    - Matthew L.
  • A
    Mr Handyman of Richmond
    I put in two requests-for-quote on Tuesday 15 January. Within hours, Mr. Handyman of Richmond responded to my requests--and to this date the other two have not. The description by the telephone receptionist impressed me from the beginning: one company, not a contractor with subcontractors, recognizable to any homeowner and recognized in the industry. I accepted the quote, because frankly I was in a hurry to get the job done. The technician did the first job within hours. This included driving out to buy new doorknobs and deadbolts, plus a key-lockable and re-key-able front-door latch and deadbolt set. At the end of the job I had doorknobs that would stay on without coming off in my hand (as the originals did--twice), and four doors all on the same key. I also had a new deadbolt on the garage door and a front door that I could double lock. While he was here I asked him to see to a seam that had opened in some drywall, and remounting a toilet paper dispenser in a bathroom. The second job he finished in about five minutes; the first he agreed to come back for. On the second day he called his office to have them call me--this because I was too far away to hear him knock. So when I let him in, I suggested now would be a good time to install a wireless door chime and ringer set, and to repair a front-porch fixture I had never been able to unscrew. Note: I suggested these extra jobs; he did not push them on me. Except for my having to make two trips to a nearby hardware store to buy some batteries, he did all the work in record time. And because one of these jobs required letting some drywall mud dry before sanding, he was able to complete all these jobs at very little extra charge--because his company charges by the man-hour and materials, whatever the job happens to be. By using his time effectively and efficiently, I saved. The results are everything I could ask for, and getting all these jobs done is a special boon, particularly since I'm planning a long road trip. If I run across any other little thing that needs doing, I'll definitely call Mr. Handyman of Richmond first. I would recommend them without reservation to anyone having a little project.
    - Terry H.
  • A
    Short Pump Heating, Air & Plumbing
    Outstanding. Daniel is a pleasure to have visit. He called prior to the appointment, showed up on time, and could not have been nicer to us. He goes the extra mile in making the visit informative and pleasant, and willingly and patiently answers our questions. Our dog wanted to chew his shoe covers and felt that Daniel was there to play with him. We would recommend him without reservation.
    - Lou Ann J.
  • A
    Picture Perfect Paper & Trim
    Danny was responsive, prompt and professional. Luckily I had enough wallpaper this time but if I ever have another job for him in the future, I will call him first to tell him the details so he can tell me how much to get. I just had one accent wall that I needed done and Danny had the wallpaper up in no time. It looks fantastic! I would highly recommend Danny to anyone looking to wallpaper.
    - Casey H.
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Home Improvement Services in Ashland

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