Champion Windows and Home Exteriors of Richmond

A 122 Reviews

Founded 1953 • Angie's List since July 2006

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Licensing

Bonded
Insured
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Hours

Sunday
Closed
Monday
9:00 AM - 5:00 PM
Tuesday
9:00 AM - 5:00 PM
Wednesday
9:00 AM - 5:00 PM
Thursday
9:00 AM - 5:00 PM
Friday
9:00 AM - 5:00 PM
Saturday
Closed

Company Contact

10300 Northlake Park Dr

Ashland, VA 23005

Description

There’s never been a better time to transform you home with Champion of Richmond! Think of us as a one-stop shop for everything you need to beautify your home’s exterior: windows, sunrooms, siding, roofing and doors. Only Champion offers the superior energy efficiency of Comfort 365 Windows, industry-leading limited lifetime guarantee, and award winning products made in the USA. For over 60 years, Champion has been manufacturing and installing quality windows, doors and sunrooms while creating a seamless experience for our customers. More than 9 out of 10 customers recommend Champion. Not only do Champion products enhance your curb appeal, but can also lower your energy bills, improve the comfort level of your home and reward you with a high return on your investment. Experience the difference Champion products can make for your home today! ENERGY STAR®, NSA, AAMA, Installation Experts, VSI, BBB, NFRC ...

Verified Reviews

122 Total Reviews
Reviews by Rating
A Rated
87
B Rated
13
C Rated
10
D Rated
9
F Rated
3
Read reviews by category
window (95)door (29)sunroom and patio (24)siding (19)deck building (12)roofing (6)home remodeling (3)basement remodeling (1)gutter installation (1)
Showing 1-10 of 122 reviews
A

RATED

12/15/2020

Although we did not select Champion Windows to do our project J.D. Holm was responsive and polite throughout the process. He listened to our concerns and determined what was needed. The Champion product appears to be an excellent product if you are in the market for sunroom.

DESCRIPTION OF WORK
Enclose a screened porch

CATEGORY decks,windows,sunrooms

HIRE AGAIN? Yes

WORK COMPLETED ON 12/11/2020

SERVICE PROVIDER RESPONSE

Thank you very much for your recommendation! We're glad to hear that our customer service met your expectations. We appreciate this review!
A

RATED

11/28/2020

Ryan was the salesman. His presentation was outstanding and he was very thorough with knowledge of Champions windows. He was mannerly and prompt to appt time. Ryan never pressured me into purchasing the windows, like some sales people do. He offered discounts that were available at this time. I can't wait to have my new windows.

DESCRIPTION OF WORK
Replacement Windows

CATEGORY decks,windows

COST $16,000

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 11/27/2020

SERVICE PROVIDER RESPONSE

We really appreciate the time you took to leave such a thoughtful review! Please share your positive experience with friends, family and neighbors! Thanks again!
A

RATED

11/09/2020

Great customer service and communication. I was amazed at how responsive they were and how friendly their sales representative was, since customer service can be lacking in our area! Highly recommend them!

DESCRIPTION OF WORK
I wanted a sunroom added to my home

CATEGORY sunrooms

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

SERVICE PROVIDER RESPONSE

We are delighted to hear we provided a top-notch experience! Thank you for taking the time to write this review. It is wonderful to hear we were able to provide you with excellent service.
C

RATED

01/08/2020

Terribly rude and disrespectful salesman. He refused to name a estimate or price, but bantered the word "discount" around 6 times without giving a percentage or a base price. He filled out a contract without my input and expected 100% payment upfront. He claimed the two Champion windows from 2007 had bad seals he would replace them "free of charge for parts or labor". It was "a factory issue with ...

DESCRIPTION OF WORK
replacement of 3 windows

CATEGORY windows

COST $1,300

WORK COMPLETED ON 10/22/2019

A

RATED

08/24/2019

We had replaced 5 original (from 1958) large windows in the Florida room 12/2018. We were so pleased with that project that Champion was the only company we called when we wanted to replace the 13-year-old windows in living room and kitchen. All parts of this upgrade went well from estimate, measurements, ordering and installation. Champion people performed this complicated process very efficientl...

DESCRIPTION OF WORK
replaced south-facing living room picture window with sash window on each side with new 3-lite-slider with low-E glass and replaced west-facing kitchen window with 2-lite-slider with low-E glass

CATEGORY windows

COST $2,751

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 05/31/2019

A

RATED

01/20/2019

My experience with Champion has been a pleasant one from the beginning. The sales representative that came to my house was very prepared and knowledgeable. He sat down with me and discussed all the different window options available, showed me samples of the various window materials, and gave me several payment and financing options. When it came time for the installation, the installers could not...

DESCRIPTION OF WORK
Window Replacement

CATEGORY windows

COST $18,500

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 12/11/2018

D

RATED

04/21/2018

When I spoke with Mary, I should not have made an appointment with this company. She seemed frustrated or annoyed but I thought “maybe this is her personality.” I explained the scope of work we wanted performed, she told me they did all of these things. I informed her that my husband works a lot and would not be present at the estimate. She seemed more annoyed. My husband works. A lot. And if she ...

DESCRIPTION OF WORK
We are in the beginning process of redoing our deck, changing an existing door into a casement window and replacing another large window to match.

CATEGORY remodeling,windows

WORK COMPLETED ON 04/21/2018

A

RATED

03/27/2018

The new window is beautiful and the best thing is that it is not made of wood. The install was done in one day and there was not a trace of evidence that anyone was ever there. Perfectly quiet, perfectly clean job and perfectly polite. We will call Champion if we need any windows replaced in the future.

DESCRIPTION OF WORK
We needed a 25 yr. old original Palladian window and the two sections attached to be replaced as the original window sill had not been preped and it had started to leak through the wood into the wall.

CATEGORY windows

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 10/21/2016

A

RATED

02/01/2018

This went well. An error was made by Champion during the first measurement. They remeasured and reordered the window. It took a bit longer than needed but the window was not accessible(second floor over large open living room) and we knew it would be a difficult install. No emergency on replacement and things went well. Install guys we're friendly and informative about what they were doing. I did ...

DESCRIPTION OF WORK
Replace a window

CATEGORY windows

COST $2,200

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 01/29/2018

A

RATED

10/28/2017

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DESCRIPTION OF WORK
............................................

CATEGORY windows

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 10/28/2015

Services Offered

Installation & repair - decks, porches, doors. Gutter replacement, general remodeling, sunrooms & patios, enclosures, roofing, siding & windows.

Services Not Offered

Ask for details

General Information
Free Estimates
Yes
Payment Options
Visa, MasterCard, American Express, Discover, Check, Financing
Senior Discount
5%
Emergency Service
No
Warranties
Yes