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Appliance Repair reviews in Ashland

  • A
    Jennings Appliance Service

    Could not have been better service.  Made initial contact with Jennings in the late-afternoon, he was at our house early the next morning.  Diagnosed problem quickly and addressed it thoroughly - which was not pleasant as it involved crawling under the house on a cold day.  Will not hesitate to use them again.

    - James B.
  • A
    Jennings Appliance Service
    I called Jennnngs Applince in the morning and left a message to schedule an appointment. He called back that afterrnoon, said he was close by, and could come over right away. He fixed my refrigerator and then looked at another small problem on my drier. He was able to fix both problems and only charged for the original one since heconley went a few minutes over 1/2 hour. He explained what he was doing, cleaned up everything, and was very personable. I will definitely call him the next time I need any appliance work, and would recommend him to anyone needing repairs.
    - david l.
  • A
    Jennings Appliance Service
    Began with the dishwasher top rack which had had come off, guides and all. Mr. Jennings came out next day to evaluate and ordered parts, promptly replacing the rack ($158). That fixed it. I then made arrangements to replace our garbage disposal which I had been putting off. This too was accomplished promptly and professionally ($187). And as a bonus, Mr. Jennings fixed a faucet leak while about it. I will call on Jennings Appliance Service for my future appliance repairs.
    - Eugene H.
  • A
    Jennings Appliance Service
    I called Mr. Jennings on the evening of 11/7 and explained that the timer on our stove was buzzing and would not stop until I cut the circuit breaker controlling the stove. He came out the very next morning at the time promised and fixed the problem in a very timely and professional manner. He has performed other work for me and has always done an excellent job!
    - Roy L.
  • A
    Tonys Heating & Air Appliance Repair & Handyman
    It went very well, Tony was personable and professional. Regrettably, the problem was beyond repair at this time. But that was not from any lack of trying on Tony's part.  He investigated and ran every diagnostic he could think of to fix the problem, and in the end we had to conclude that it was a defective part that neither of us had counted on. 
    I was a little disappointed that the service call cost me additional money beyond the Big Deal.  Here again, though the fault is my own. I did not communicate my objectives to him at the beginning, which were basically to find out what the issue was quickly, fix it if it could be done cheaply, or replace the stove if not.  All I said was basically "there it is, please fix it," which he did his utmost to do. 
    I would use Tony's services again - he was focused and did not use "my" time to do anything other than work, including going to the restroom!

    - Jonathan W.
  • A
    Jennings Appliance Service
    Our fridge stopped cooling Saturday night. On Sunday, I found Jennings Appliance Service on Angie's List, and phoned and left a message. Mr. Jennings returned my call early Monday morning (not too early), and was at our house within an hour, and did a great job diagnosing and fixing the fridge.
    - Bob H.
  • C
    Dale Dillon Repair Service
    I hired them and they farmed out the job because they were busy so that I could get it done.  But there was a dispute about the payment, and I was put in the middle of it.  I actually had to go to court for this. I had used them before, and they did a really good job.
    - Dara W.
  • A
    We usually buy the maintenance agreements on our appliances. They are pretty reliable. They came when they said they were coming. The man was very pleasant. He got the work done and left. They didn't try to talk us into something that wasn't covered by the maintenance agreement.
    - Anne C.
  • A
    I called Broughton last Wednesday with a Maytag washer problem. Debbie Broughton courteously explained their policy of charging $64.95 for the trip and then only charging for the time the technician actually worked. (ie. They don't charge for 2 hours if the tech worked 1 hr 15 min. as some repair businesses do.) She scheduled a technician for the next afternoon and gave a relatively accurate estimate of when he would show up (so I didn't need to wait around all day). The next day the technician arrived as scheduled. He was pleasant, efficient and competent. He started the washer, determined that the screaming noise was coming from the pump and opened the washer. He gave us an estimate for a new pump should we need one. However, when he removed the pump and found a necklace "barely in there", he decided that the pump would probably still work well and that a new one wasn't necessary. He put the washer back together and ran it to make sure that the pump worked well. Then he helped us clean up. The technician's honesty, competence, and pleasant demeanor impressed us. I have seven children and use my washer frequently. In the ensuing week our washer has performed perfectly.
    - Jennifer W.
  • A
    I would hire these plumbers again in a heart beat. We originally scheduled work for a Wednesday. They needed to reschedule for the following Friday due to jury duty. When I called them back and told them that rescheduling was causing a problem with a flooring contractor that would be fixing the floor after our cabinet was moved, they offered to come immediately and cap the plumbing and move our cabinet that day and then finish the job the following Friday. They came within an hour after I called, placed protective covering on the floor prior to moving the cabinet(without me asking)capped the plumbing(no charge for the trip or the work)and showed up on time the following Friday to complete the job. My flooring contractor was able to do his work as originally scheduled. They are both certified plumbers, they show up together and get the job done efficiently and well. They fixed our kitchen plumbing, attached a garbage disposal, replaced a toilet, fixed a hot water problem in a bathroom sink, moved our cabinet/bar sink, cut a new counter top, and reconnected cabinet/counter top/bar sink in another room. They also noticed that the drywall behind the new cabinet would not be even after removing the utility sink, so they cut some extra drywall and put it in place. They brought a vacuum with them and swept, vacuumed and wiped up after themselves. The first time they came, they spent 1-2 hours(not including travel time). On Friday they showed up at 9:00 am and didn't leave until almost 4:00 pm. They gave me a 10% discount since I found them through Angie's List. They were professional, courteous, helpful, and reasonably priced. I'm very pleased with them and will call them in the future for other plumbing issues.
    - Jennifer W.
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Appliance Services in Ashland

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