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Window Replacement reviews in Ashburn

  • A
    Pros: I had Consumer Construction do an entire outside renovation to my home. We obtained quotes from CC as well as other companies like Window World, Lowes, and Home Depot. Though CC as not the cheapest option, coming in about 10% more expensive than their competition, they were the best option for our project. The reasons is CC was able to project manage all of the work and get it done quickly with a high attention to detail. We purchased a foreclosed home in Ashburn that was never maintained well by the previous tenants. As such we had to replace all the doors, windows, gutters, siding, house wrap, and molding around the property. On top of that we had to tear out the old deck as it had become recently infested with termites and carpenter bees. We replaced the the wood deck with a large stone patio. For such a large project the lead time was long, about 3 months from payment in July to starting at the end of October. The entire install process took about a month with some days getting missed due to bad weather. The install team was amazing and CC's foreman did an excellent job in running down the punch list and keeping his staff on schedule. We also ran into a lot of issues during the build due to the lack of maintenance the property had. We had to replace the entire front bay window of our house. The team did an excellent job in getting the front torn down and rebuilt in one day. They then spent an additional couple of days doing the finishing work and trim work. Another major issue was due to the incorrect installation of the deck. Water had gotten between the beams that connected to the house, which caused a lot of rot at the base of the house. The CC team was able to address all of these concerns which not only improved the longevity of the home, but reduced the musty smell in the home and the number of insects we've seen inside. Speaking to this work after 2 months (Writing this review at the end of January 2019), we are incredibly happy we went with CC. The work has stayed solid through high wind storms and the house is noticably warmer. Our energy bill cut in half from about $400 a month to just around $200 a month. My only regret is that I did not have them do the work on my kitchen. That said I will be contacting CC later for our master bathroom project we intend to tackle this year. If you can work directly with James, he's a pleasure to work with and delivered a great product. He can do the sales ordering as well as act as foreman for your project. Request him specifically. Cons: The sales rep (Greg) should provide more accurate timelines. His original estimate for starting the work was 4 weeks from payment. It took 3 months to get all the materials needed for our job. I was ok with that timeline, but it wasn't clearly communicated to us. We were getting very concerned since CC requires a 50% upfront payment before committing to work. After 2 months we were getting extremely concerned that our money was gone. We had to threaten to request a refund before we were finally escalated to James who took over the project and knocked it out of the park. Additionally make sure that the sales rep orders everything correctly. Greg talked us into getting a French door over a sliding glass door for the basement. We agreed it would give us more room to bring large items into the house. When he ordered the door he purchased a "double door" which looked correct on the order form. When we got it, only one side of the door would open. He then went on to insult our intelligence saying "Well a French door isn't exactly what you think, this could still be considered a french door". Consumer Construction was not willing to work with us on this error stating they would not eat the cost of the door (Approximately $3000). They gave us $1000 discount on the door and we moved on, otherwise they didn't want to continue working until the issue was resolved. The door is fine, and it fits our style, but it wasn't what we ordered and we aren't very happy they made us eat the cost of a door we didn't want.
    - Matthew F.
  • A
    I have used this company on two occasions and was completed satisfied and impressed with the work done by each workman. Both men was most impressive with their knowledge of the work to be done and were extremely professional in appearance and actions. I am very pleased with this company and will definitely use them again when the need arises.
    - Shelia M.
  • A
    Great company to work with! I took quotes from at least 5 contractors before I settled with Yong and Dream design. Rest of them were wither over priced or under skilled for the basement finish work I was looking for. Yong and his team were not just doing the work but also gave recommendations along the way in picking colors, faucets, doors etc. Most importantly, they were flexible to accommodate any changes requested while the work was getting done which I think is huge for home owners who are really not into construction and fully visualize the outcomes. I would recommend them to everyone!
    - Gopi K.
  • A
    The owner, Mark Horner, met with us at our home to give us an estimate and adapt his services to our needs. One of the selling points for his company was that they don't do up-charge once they start on the projects as other companies do. He also sources his windows from a reliable manufacturer in creating high-quality windows with great insulation, easy to open feature, and also being spring-loaded. Agreed on the price the same day and construction was to begin after the windows arrived. Less than a month later, his crew (6-7 guys) came by and did our whole house (about 30 windows) in a day. They did a great job, cleaned up after themselves, and very nice guys. They did not need much overwatch and worked diligently throughout the day. We chose Home Exteriors Energy Consultants for the fair price and good reviews. Mark even fixed our sliding deck door on our first meeting with no charge. Thanks Mark and company, we highly recommend you!
    - Hung H.
  • A
    Russ guided me through the process of repairing water damage and other work needed in order to put my home up for sale. He was very responsive to all my questions and ensured all the work was done professionally and to my satisfaction.
    - Jan M.
  • A
    Wow, Just Wow! From the salesperson Doug, The coordinator Megan and they saved the best for last the install crew lead by Pawel K. My windows in my house had all turned to fog and I have a highway behind my house which you could hear every car that passed by. I invited 4 different window and door companies to my house and by far Doug was one of the most professional and helpful of the window companies. We discuss sound issues and he recommended Laminate Glass, we also went through details of the insulation, doors etc. after talking to all 4 companies I sent them all each other quotes and Doug really wanted our business and came back with the best price and warranty. I never felt pressured to work with Unicorp but they kept me informed of what deals they had for my situation. Thank you, Doug, for being Fantastic! Once the sale was complete, within 48 hours I was contacted by Pawel who was the lead for installing the windows. I provided him with times I could be home and he drove in late to measure all my windows, which I really appreciated. During the measuring, he explained the install process and the details of how they would seal and wrap the windows. Later that week I was contacted by Megan who kept me informed of what stage the windows and doors were in and how long it would be for the completion. She was also very flexible in determining dates that I could take off work and be there for the install. The best part was the install. a 2 and 1/2 day process. Pawel and his crew were fantastic. I can't tell you how professional they were in keeping my house clean, trying to keep the house warm in the winter and they really seemed to pay a lot of attention to detail. Anytime I had a question they would go out of their way to explain what they were doing and how. Its rare I am able to trust people so quickly but they are soo professional and really took pride in their work. It really showed that they cared. When I decide to replace my siding I will 100% hire Unicorp again and I will highly recommend them to all my friends. Thank you for your professionalism and hard work!!! If I could give 10 stars I would. I wish I had some before and after pictures. Amazing job, my house looks 100 times better.
    - John S.
  • A
    I got prices from three other contractors and they were all very high priced. I called Russell M Smith Construction Inc. They had the best price on the top of the line windows. I love my new windows !!! I wish I would have done this a long time ago. I didn't Think I could afford new windows? I got a Great Price that no other co would match so I got Russel M Smith co to replace them and they did a Great Job. If you need windows they are the people to call....
    - Kelly C.
  • F
    I purchased 10 windows from Window Nation. For two of the windows they installed 27 inch windows where we had 33 inch windows. It looks ugly as they put plastic where the windows should have filled the opening. It was this past summer. They have since had two people measure the windows and it is now after Christmas and still no word from window nation. The sales person keeps lying to me that they will be in contact as I have heard nothing. They promised custom maid windows that is not the case. They promised satisfaction and I have ugly windows with a filler to make up for their mistake. They also promise to correct their mistake but they have not responded to me at all. I intended to use window nation for the other 16 windows in my house. This is certainly not the case now. I just want my money back for the wrong windows and not talk to these people again. I can't imagine a company like this doing business like this. Stay away from Window Nation!
    - Nicholas L.
  • A
    Excellent service from these guys! The painting team was great - clean, quick and did a stellar job!! I SO appreciate contractors that are efficient / quick. No one wants someone lingering longer than they need to in their home and these guys delivered just as I would want! Super happy with them.
    - Amy J.
  • A
    It went well, and fast. Although, the gutter work was done at night in the pitch black. The quality was good, but I was very concerned for the gutter guys' safety. They missed picking up some of the old shingle and gutter nails on the driveway and lawn. My lawn tractor caught a shingle nail in a tire, and a gutter nail in the blade.
    - Terrence C.
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Window Replacement Installers in Ashburn

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