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Moving reviews in Ashburn

  • A
    Express Moving & Storage LLC
    We had them for 2 days. 1 day of packing and 1 day for moving. They crew led by Victor and his teammate Ivan were great! They did a great job packing everything to ensure nothing was damaged. There was 0 damage to the furniture or the floors and walls. I've used professional movers 4 different times, and this was the only time I could say that.
    - RISHI P.
  • F
    Quality Services Moving
    We used Quality Services Moving located in Lorton, VA, for our move from Ashburn VA, to Lakeland, FL. The bid that we were given on 5/17/19 was an estimated $14801.84 for an estimated 24832 lbs.. Subsequent to the bid, we sold a 3 piece BAR-B-Q set, and a 3 piece sectional. We added a pool table. When our items arrived on the first truck on June , we were billed $15323.76, which we thought was the total cost of the move. [the additional charges were for the pool table break down and packing two chandeliers]. When the 2nd truck arrived on June 8th, 2019, we were told that there was an additional charge of $10423.57 because our total weight was 43780, not the estimate of 24832. We had 3 other bids for our move and all came in with a weight of 23-24,500 lbs. We had done a move to Maryland a few years earlier, and our weight was 31000 lbs. We had sold or donated a number of items [entertainment center, bedroom set, hot tub, 3 couches, two chairs, etc] so we had every reason to believe that the weight estimates were correct. [it should be noted that the estimator from QSM came to our home three times, including 12 days before the move and confirmed the estimates]. When our furniture arrive, we were appalled at the condition of our furniture and how it had been stored: Our Sleep Number bed was ROLLED up in clear plastic; a MBR mirror was partially wrapped in a blanket and the tip was stuck thru the bottom of one of our box springs; a 42 TV was blanket wrapped and had a cracked screen; the headboard from our MBR set was broken; one of the posters for the MBR bed was broken at the bottom, the canopy for the MBR bed was broken [1" metal] and they lost one of the finials and the finial base. [It should be noted that the MBR set was in their storage and still suffered severe damage]. They also damaged more than 20 other items, including expensive mirrored chests and artwork. A pole lamp was snapped in half. Two chandeliers arrived with half of the crystals lying at the bottom of the cardboard "crate" that they had constructed for the transport. Overall, QSM failed to safe guard our items. E-mail correspondence from Ed Graves, the owner, has been snarky and he has shown no willingness to accept responsibility for his company's actions.
    - Allan I.
  • A
    Lamont's Small Moves, LLC
    Lamont and his assistant were on time, professional and friendly. They took great care to not damage my walls or ceilings when moving a very heavy desk down two flights of stairs in my narrow townhouse.
    - Leslie G.
  • A
    Bespoke Moving DC
    I have requested single bed room move recently. Their quoting process and presentation was impressive and Sergei was very responsive. I almost heard back within 10 minutes for any question and follow ups. On the day of move, they arrived on time and patient enough to adjust few mins of confusion about elevator reservation before starting the work. Once the elevator is locked, that cool guy gave estimation, explained clearly and started the work. Carefully moved all items to the truck and arrived on destination as planned. On the drop off location they moved everything at lightning fast but with care. So they have finished all work earlier than planned and revised the bill accordingly. All went well and they got one more happy customer. All 3 of them were highly professional. I highly recommend them for moving and make sure to discuss everything in advance to make the move transparent and easier for you and the company.
    - Lori M.
  • A
    Bespoke Moving DC
    These guys were fantastic! They are punctual, showed up with a huge crew and worked solid. They quoted me 8 hours, were done in 7. Not one thing broken, everything placed (sometimes re-arranged) where we wanted it and it was done with a smile. Nicola was a fabulous crew leader. Definitely recommend this company.
    - Jill H.
  • A
    Bespoke Moving DC
    I moved last Saturday and I had a really good experience with Bespoke Moving. This was my 7th move in 3 years, and decided it was time to actually hire movers. I never hired movers previously because I was very paranoid about people touching my stuff, and not being careful. But they were extremely careful, and were very fast and efficient. The move was estimated to take over 3 hours, but they finished it in 2. It was impressive as it was extremely hot and humid that day as well. Price was great - definitely affordable and on the lower end of pricing compared to other companies I spoke with (and I reached out to about 15 other companies). The 4 guys were very professional, and very friendly. Overall, very happy with my experience with them, and will be recommending to anyone who needs to move in the city
    - Jung M.
  • A
    Bespoke Moving DC
    I moved in February with these guys and they were some of the best movers I've ever worked with! I had a bit of an interesting move - we were moving 2 separate apartments into one house in one day, with a brief stop at a storage facility. These guys were on time, careful, quick, and a joy to work with. At first, they were all very quiet, but they came out of their shells after a little bit. We started at around 9am and were completely finished, in our new place, with all furniture assembled and in it's spot by 2pm (at the latest). That time included a lunch break for the guys (which was not on the clock and and we weren't charged for). Let me just add that neither apartment had an elevator and our new place is on the 3rd floor with a 4th floor once inside. These guys didn't complain once - all smiles and jokes. Best part is the overall price came in well under the quote we were given, which is always a plus! I'll definitely be using them again in the future
    - Alison R.
  • A
    Bespoke Moving DC
    I purchased a used sofa and love seat and needed to have them moved to my home. I was able to get Bespoke Moving to come out with 48 hours notice. They showed up on time, actually a little early, and got right to work. They put a blanket around each piece and then shrink wrapped both pieces so that they wouldn't get dirty. When they arrived at my house they set everything up and even took my old sofa and love seat to the curb for me at no extra charge. This is the second time I've used them and they did a great job both times. I would definitely recommend them to anyone.
    - Teresa G.
  • A
    Bespoke Moving DC
    These guys are great. I hired them to unpack a moving truck I drove in from cross country. The two guys who showed up were excellent: punctual, professional, and fast. I definitely recommend them. Thanks, Bespoke Moving!!!
    - Michael B.
  • A
    Bespoke Moving DC
    Everything about this company is top notch. We had gotten a quote from the moving company storing our furniture, and Bespoke saved us over $2,000. To be fair, it was because we decided to go with a cheaper service where your stuff is combined with others on the truck, and we weren't guaranteed a specific delivery date. We got a 10-day window to move from VA to western NC. Despite the 10-day time frame, we got our delivery in 3 days. The best part of the experience was the daily communication letting us know the progress. Ivan, Valerie and Lyuda all provided great customer service. The movers were professional and courteous. Would highly recommend them
    - Nicholas N.
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Moving Companies in Ashburn

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