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Garage Building reviews in Ashburn

  • A
    Fully Assembled services
    They came on the date I requested, on time, the assembler was professional and knew what to do. The only disappointment was they could not hook up the grill to the natural gas outlet; however, I understood that the technician was not license to make a gas hook-up.
    - John S.
  • D
    Goddard Remodeling, LLC
    The contractor (owner) Thomas Goddard (goes by Ben), recently finished our basement (bedroom, bathroom, living room w/ bar) . Ben also put in a sprinkler system for us as well as did trim work on a rental.   
    The first impression = not good.  He didn't show up to give me the quote on a rental unit.  I called him after an hour and had to wait about another hour for him to arrive.  
    Then we decided to get a quote for the basement.  He came and met with my husband and I and as we  would describe himself as the little man vs. big contractors. 
    The next meeting the first warning sign was raised.  He provided a CAD design that he barely knew how to use.  He also proved a cost estimate and time estimate of 8 weeks.  Imagine our shock when he told us he had already pulled county building permits to start work on our basement.  He thought we had already committed to him.  We hadn't even finished talking to other contractors for estimates, seen his cost estimates, or sign a contract. 
    Regardless we hired him.  He was going to do an irrigation system and was cheaper than the other contractors.  Plus, he was the fiancé of a co-worker.  It is amazing how many warnings we ignored.   
    He usually had one guy working for him and at one point a second guy who he believed was doing drugs in his car or my bathroom as he would disappear then come back acting weird.  He fired him....but drugs in my house?  No thanks! 
    Communication, planing and organization was poor (not always calling when he would be out, showing up on a days I didn't expect him without calling).  Most other contractors we talked to had a process that usually included a full design completed and schedule before they began work.  There was no real design with Ben.  Beyond the 8 week estimate on the contract, there was no real schedule.  Not that it would have mattered because he never met any date he gave.  One time he had called for an electrician and with no notice told me I had to wait for him.  Yes, I am a stay-at-home mom, but I have a life too.  We had to create a list in the end (after offering him paper to write it down after him already forgetting two weeks in a row) to make sure all was done because he kept coming by to see what he needed to do and would have the same conversation with me numerous times about what needed to be done and never show up to do it.  
    When we started the basement refinish ( 9months prior) we were not in a huge rush.  We even told Ben this as he had a wedding coming up and honeymoon later.  Still, 9 months for an estimated 2 month job?  There were several week long breaks (waiting on cabinets, he was finishing someone else's basement or no really no reason all perhaps it was sunny out and wanted to play a game of golf instead).  Hey, wouldn't it have been nice to do the the irrigation system while you knew you had a long break. But hey that would have required planning.  
    Nickel and diming was common for Ben.   Things like closet rods weren't included in a bedroom closet.   Why wouldn't you add one to make it a functional closet?  Didn't know we would have to specify that up front.  He came back and asked for money to paint the stairway walls.  Finished basement?  You are painting all the walls but the stairs leading to finished basement.   I don't get it...
    As mentioned, we never had a schedule so decisions on flooring, paint, cabinets, etc also came as a surprise with only a couple of days notice.  For the wall color, we even told him we wanted to put a couple of samples on the wall prior to picking the final color.  He agreed, yet when it came time to paint we were basically told he's painting the next day to tell him the color.  When he didn't like the color because it wouldn't look good in his final pictures,  he complained about it constantly.  We finally changed the color only because he had to repaint a large portion of the basement to correct a wall.  With the tile choice he was more helpful.  He actually went looking for similar tiles we liked that were cheaper.  
     
    The irrigation was a complete disaster.  It was clear Ben had not done his homework before providing his estimate.  1 month into the build he finds out the county requires a $700 to $1000 RPZ value.  He claims we agreed to pay for it, I recall wanting to know what exactly was needed and how much.  He only budget $1500 for the sprinkler system, so a %50 cost increase is significant.  7 months later, he still didn't know what was needed, let alone how much.  After his moaning about it for 2-3 days I finally went to a neighbor and took a picture of her valve and sent it to him.  The next morning he still hadn't looked it up or figured out the price.  I had to do it for him. Then he expected me to buy it and when I pushed back, things got ugly quickly. He also mentioned that when he used the manufacturer's website to design our yard, they recommended 2x the number of sprinkler heads then he originally estimated.  It took Ben almost 3 weeks to complete the sprinkler system.  Most neighbors took 1-2 days.  Grass was out so long it died and Ben left a path of bare ground where he installed the valve.
    Then when he collected the final payment he asked for $680.00 extra?!? He said it was to cover the cost of the wood for the pony wall as well as the handles for the cabinets on the bar.  I wouldn't have had an issue with this had he 1. given me a quote to do this.  2.  REPEATEDLY told me he wasn't going to charge me for those items as he has felt so bad that the project took so long. Don't come back and ask for more when you said there was no more.  At the end, we paid it because it was worth that much just to make him go away.
    We have an issue with a cabinet door.  He left after the sprinkler system saying the new door would be in in 3 weeks.  5 weeks later we text him to find out where it is.  He says he had to fill out warranty work and it would take 30 days for a decision.  This was a totally different story then what he left us with.  We repeatedly asked when he submitted the paper work so we know when the 30 days started.  He consistently avoided the question and said that he would look into said he said he and stay in contact weekly which he doesn't I have to text him every couple of weeks.  He also flat out told he does not stand behind his products and we could have filed the warranty claim ourselves.  I called the cabinet store and found out he never filed one.        
    I cannot recommend him.  If you have the time and desire to manage someone he may beright  for you.  I wish we would have paid more for someone who was professional,  organized and more timely.  I suppose it is time too look for contractors to help with backsplash, a half bath, a master bath and mother's 4 bedroom single family home.  I can tell you one thing for sure it won't be Ben.   

    - Roy F.
  • A
    Door Doctor Inc
    I purchased a new construction home and had the option of the builder install the garage door openers on our 3 garage doors for a price of $1950.  That price seemed out of line, so I called around and decided to use Door Doctor based on the positive reviews and favorable estimate I received from Door Doctor ($1170).  The installer arrived on time and was able to install all three garage door openers without any issues.  He walked me through the process of programming each door with a unique code.  Overall the experience was positive and I would use them again.
    - Marc B.
  • B
    Door Doctor Inc
    Door Doctor responded promptly when I was in immediate need to replace a broken garage door spring.  I purchased a Angie's List deal for $179 for this service.  When the technician came to my home, I was told that I had a proprietary Wayne Dalton garage door that required additional $75 in parts that were not included in the service cost.  I believe that Door Doctor was very honest with their assessment, and they rescheduled to perform the work within a few days.  I was told that my garage door did not require any additional "tune up" at that time.  The spring and other part replacement was professionally done and was very pleased with the function of the door...except that my door started to make some clanking sounds when the door was being opened.  A few months later, I contacted Door Doctor about this issue, and a technician came to my home to lubricate the door wheels free of charge.  This helped the clanking noise, but did not eliminate it.  Overall, I highly recommend Door Doctor and would not hesitate to contact them the next time I need service.  I just wish my garage door was a bit quieter (I have a belt driven opener).
    - Bradley O.
  • A
    Capital Area Remodeling
    Mark and team did a wonderful job of reconfiguring and designing our basement.  Our project involved removing load bearing columns and installing an i-beam to give the space a better flow and moving plumbing lines to optimize open floor plan.  From the start, Mark understood the design we wanted for the space.  While other design/build companies came in with designs that kept to the same blueprint of the existing layout, Mark was the only one to give us the open concept we desired.  
    He helped us with every selection of the process from the flooring to the glass door knobs to the vintage pocket door that we hung on barn door hardware.  He also accommodated personal details we wanted for the space including keeping an exposed beam, taking an old farm table and re-purposing it for the powder room vanity, turning an electrical panel wall and disguising it as a clever chalk board.
    The entire process was very collaborative and customer service was excellent.  Right after the completion of the project, we had to have some emergency repairs done on our garage.  They came in the next day and put up necessary repairs and secured the area during their very busy time in their schedule.
    We have been so pleased with our basement - it is definitely a source of pride in our home and we have received many compliments.   They are not the cheapest company you'll find but you do get what you pay for and we definitely feel they brought a lot of value.  Thanks Capital Area Construction!
    - Maria S.
  • A
    VirginiaRemodelings.com
    I have had Remodel for less by Rick do many projects for me over the past few years. My first project with their company was when I had them remodel my basement. The owner, Rick Wilson, personally came out and went over all the requirements with me in person. What I remember most about his visit is when he explained to me that most contractor���s are willing to commit to an unrealistic completion date in order to get the project. He gave me a ���realistic��� completion time frame and explained that generally if you want quality workmanship, you need enough time to do the work. He then emailed me within a few days a detailed written estimate that itemized every step of the proposed construction process. Once I Agreed to have his company do the work, he emailed me a contract. The work was completed within the time frame that he had indicated in the contract. I was happy with every aspect of the construction process. The guys put up plastic barriers so the construction dust would not get all over the rest of the house while they were working and they were accommodating to my schedule rather than insisting on working when it was most convenient to them. If I recall correctly, I believe they worked some weekend days to accommodate the completion date and my schedule. The basement looks great ( except for a patched hole in the wall that my boyfriend did later). That reminds me, I need Rick to come back and fix that ! In addition to the basement project, Remodel for less by Rick installed my kitchen backsplash which I was very happy with. They also have done various plumbing projects for me including fixing the hot tub and replacing my garbage disposal. I am planning on selling my house this coming Spring and I intend to have Remodel for less by Rick do all the necessary work to get my house in order for the sale. I understand that Remodel for less by Rick does business now as VirginiaRemodelings.com. Regardless of the name, they are the best ! !
    - Lorraine R.
  • A
    Door Doctor Inc
    On a Saturday morning our garage door just stopped working. On closer inspection found that the cable connecting the door to the top rod seemed to be broken. The door would not budge open even with the manual over ride. Called several companies and most were going to charge an emergency fee ($150) since this was a Saturday. Called Door Doctor and initially they also said that they would charge an emergency fee to come take a look. But on the phone I described the problem. When I mentioned the brand name of the garage tension coil, he immediately said that this was an old system which was difficult to fix/repair. The other option was to convert it to a newer system in which the coil was visible. I told him that I had a problem in lifting the door. He said that he would come over to lift the door so I could take my cars out and then fix it on Monday. I agreed to that and he came over in about 2 hours and let me take the cars out. However he had already bought some hardware and to my surprise went ahead and did the conversion right then. He was done in about 90 minutes and charged me only for the conversion. I highly recommend this company for the prompt response in light of my emergency situation.
    - Mihir K.
  • A
    Pro Landscaping Services LLC
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    - Daniel G.
  • A
    Lakewood Home Builders Inc
    Also identify any issues that need attention.
    - John F.
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Garage Builders in Ashburn

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