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Firewood Company reviews in Ashburn

  • A
    Nova Landscaping Supply
    Excellent service. They arrived at the promised time. They dropped the mulch in the area I designated and were very neat about it. Referred by my neighbor who had firewood delivered by them last Fall and was very pleased with the product.
    - Victoria N.
  • A
    TINO'S TREE SERVICE
    This was my fourth use of Tino's services. This time I needed three large trees and one small tree removed with the stumps shaved just below the ground line. As always, Tino's folks arrived on time and after doing a perfect job, cleaned the entire area to the point where you'd never know they were here. I cannot emphasize enough what a great job Tino's does, and at a very reasonable price. I also get my firewood from Tino's. Again, it is always top-notch service and the quality of the wood is fantastic.
    - THOMAS K.
  • A
    Five Star Firewood
    I spoke with the owner on the phone and appreciated the lengths they went to find good quality firewood. There firewood is kiln-dried and we have not needed to let it season like previous firewood. The size of the wood is also excellent - well-split with no need to chop into smaller pieces. They delivered on time and dropped the wood exactly where I asked them to place the load. I will definitely use them again.
    - Christopher J.
  • F
    Bill Frazier's Firewood & Tree Service
    We tried calling 3 different times to get firewood and apparently they never call back. If they DID call back they did not leave a message. Very frustrating. I picked them because of their A rating here on Angie's list. However, I noticed that another reviewer also stated that they could not get a call back. I figured it was an aberration. But apparently not.
    Hopefully this will change because there appeared to be enough good ratings that I would hate to see a vendor stop caring about service.
    - Christopher J.
  • F
    Five Star Firewood
    I orderd from five-star and paid a premium because I was getting kiln-dried wood. The first phone call was positive and friendly. . .I was offered a and quot;specialand quot; which was $300 for a full cord with free delivery. They promised to deliver with a week to 10 days. It was downhill from there.
    I called them on day 10 (a Thursday) and talked to the owner (Rick) whom after discussing with his son figured out that they forgot about me. He said they could deliver within a week to 10 days. I insisted on delivery the following Monday and they did. It appeared to be a good full cord so that was positive.
    After building my first fire, it was clear that this wood was not kiln-dried and not aged at all. It would not burn at all without the help of starter logs. . once the starter logs were spent, the and quot;kiln driedand quot; wood stopped burning as well. I could hear the whistle and litterally see the water drip from the logs as I attempted to burn them. Giving them the benefit of the doubt, I tried other logs several other times with the same results. The wood does not burn on its own.
    I called Rick about it asked if they prehaps accidentally delivered wood that hadn't been through the kiln drying process. He said he doubted it but would check with his son and get back to me. I called him back a few days later and he acted like he didn't know what I was talking about. I re-explained the situation and insisted that he didn't deliver what I paid for. His response was and quot;I guess we can't please everyoneand quot;. Seriously? All I wanted was wood that burns and his explanation was that I'm too picky!
    I told him I wanted him to come to my house and build a fire with this wood and see if I'm too picky. If it burns I'll keep it, if not, take it back and deliver to me kiln dried wood. He said he wasn't interested in doing that but that he would deliver me a new cord and I could keep the old cord. . .not worth the effort to take back the original cord apparently. When I asked when it would be delivered. . . and quot;a week to 10 daysand quot;. I followed up two weeks later and left a voice mail. . . again a few days after that.
    He has ignored my voicemails since and I of course haven't heard from him and don't expect to. I don't know how he can stay in business this way. . . very disapppointing.
    I guess I'll have decent wood for next season and have given up on them. I will do my part however to make sure others don't have a similar experience.
    - David P.
  • A
    Saunders Landscape Supply
    Firewood was delivered as promised and where I asked for it ( I was not home at the time, but left instructions online when I ordered).  The delivery was definitely a full cord of very clean mixed wood.  There was a minimal amount of debris with this load - actually less than some cords I have had delivered by others.  The cut lengths are very consistent and the size of the logs are great.  I usually like to hand split my wood for a smaller size, I will not have to do much of that with this cord.  I will definitely order again next year.  thanks
    - Allan L.
  • A
    Saunders Landscape Supply
    Went well. Called on Thursday and wood was delivered next dsy. Lots of hardwood and quantity was at or over a half cord.
    - Rick S.
  • A
    Saunders Landscape Supply
    It was very good.
    - Carol B.
  • A
    Bill Frazier's Firewood & Tree Service

    He brought enough people with him so that they could stack the wood. They also brought some wood up to the deck and there was no additional charge for any of that.

    - ANNE R.
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Firewood Companies in Ashburn

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