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"I'll start with the positive here. All three of the movers were kind and courteous during the move. even went around and made sure" that all of the doors at my new house were locked up before they left so that he could "relax on the way home, knowing that I was safe." They sweat and grunted and worked very hard getting larger pieces of furniture in the house for me. All of that was wonderful. Unfortunately, the bad far outweighs the good, though. The fine print of the Angie's List deal did not mention any hourly rate after the three hour time period of the deal or surcharges, nor was any of that discussed with me prior to the start of the work (except the $10 mattress bag fee). Obviously, there would be an hourly rate after the deal expired, but it was never discussed with me. I signed a "Bill of Lading" that (one of the four brothers) explained was just allowing the movers to go into my house, handle my belongings, etc. He also explained that I was agreeing to .60/lb for any damaged items. I went to graduate school, and I still don't understand the "legal-ese" on my copy. There were no charges listed on it before they started work. Surcharges seem like something that absolutely should be in the fine print and discussed in detail with a client beforehand. Admittedly, I should have asked , but my mind was in a million places with the move, so I forgot. It was about 6 p.m., three hours after the deal's time frame had elapsed, and after I had already gotten pizza for everybody and sponsored a short break, that told me about the $129/hr rate after the 3 hour deal was over. That means that, I already owed the company almost $400 more than I thought I would before cost was even addressed. mentioned that after 8 hours, it was "overtime, but we won't talk about that now." I felt trapped. My husband works a lot, I was there by myself, I had already taken the day off of work, and the truck was half full with our belongings. Just before 8, told me about the time and a half rate that would be taking place almost immediately. To save time, he offered to only move into their proper places, the large items that my husband and I would have trouble moving ourselves. Everything else, he could put in the garage. I agreed. At this point, everything became a rushed, crazy, stressful race to the the end. I started carrying things myself off of the truck into the garage. Then, when I signed the Bill of Lading again at the conclusion of the job, I see that a fuel surcharge, travel surcharge, and stretch wrap/tape surcharge have been added. I also got the distinct feeling that didn't want me to take time to examine the bill. told me that the company would "waive" the 4% credit card fee that had also never been mentioned to me. They were going to "waive" a fee that I'd never agreed to. The only thing that had been mentioned was the mattress bag, $10 fee. After they left, I had a large amount of belongings at our old, rental house that wouldn't fit on the truck and that I had to move by myself. I was about to have to hire another set of movers to get the items I couldn't fit or lift into my husband's truck, when some nice guys from my neighborhood offered to help me out with their trailer. They loaded up a 7', solid wood bookcase, our grill, lawnmower, snow blower, and a ton of smaller items into their trailer. My garage was completely full of my belongings that I still had to bring in and place. An outdoor lighting fixture was broken. My mother's antique piano was scratched badly during the move, and a large bookcase was "dinged" in several areas. Meanwhile, items that I feel should not have had time taken to wrap up (throw pillows and a large bear), were wrapped in plastic I didn't know I was being charged for. One of the most disturbing things, I noticed a couple of days later. A large china cabinet that I was preparing to put my great grandmother's china in had not had the braces between the top and bottom pieces put back in place after they removed them for the move. This could have certainly resulted in my family heirlooms being destroyed or even having the top part fall on someone and hurt them. said that as a , if he took something apart for moving, he put it back together at the new place. I realize that everything was insane when we were unloading the truck, but that should have been taken care of for safety. Nothing was put back together at the new place. Our dining table, TV stands, punching bag stand, and other items will have to be put back together by my husband or me. I feel taken advantage of. A move that I thought would cost me $337 that I had already paid, ended up costing me $1,889.94. Almost $2,000 for an incomplete move. I don't have a problem paying an hourly fee for the move, as, obviously, I can't expect a 3 man crew and a truck to take care of my entire move for $337. They should have told me about it first, though. I contacted , the head of the company from what I understand, to try to resolve my issue. At first, he was courteous and offered just over $230 as a credit. told him that the overtime surcharge was discussed during the move which he said he found "unacceptable." He offered a refund of the overtime and an additional $75 for "good customer service." That's where the approximately $230 figure came from. When I asked for that amount and to have the surcharges refunded, he responded, "I'm not in the business to charge for labor only when every other aspect of the move was performed without flaw. You admittedly neglected to inquire about any other charges. $129/hr is even discounted as it is. Our 4 man rate starts at $139/hr and goes up to $159/hr depending on the move itself. If you'd like to be more reasonable, I'm all ears. Otherwise I'll send the settlement agreement and check in the amount listed earlier. Thanks." I reiterated what I'd told him about the damages and property left at my home and asked what he thought a reasonable compromise would be between his proposal and mine, and he did not respond. That was approximately 10 days ago. I contacted Angie's List for help and intend to report them to the Better Business Bureau. I am also considering whether it is worth my time to pursue legal action. I didn't immediately notice all of the damages either due to it being nighttime when they left or the giant pile of disorganized items in my house. After not hearing from for over a week, I filed a complaint with Angie's List about the experience and damages. essentially accused me of lying, saying that in my complaint, "all of [the] sudden, there [are] all of these damages." It was incredibly insulting. He also "apologized for my inability to comprehend" the deal. Really? I have never in my life been treated so disrespectfully by a business owner. I am not an unreasonable person. If I had been told about the myriad charges before work started, I wouldn't have a problem. I was not told. I would have never agreed to pay $1889.94 to move just over a half mile away. I don't know if , the head mover in charge of my move, just didn't tell his brother the whole story or what, but this was a terrible experience. I have moved 9 times in the past 10 years, and this was BY FAR the worst experience I have ever had. The issue seems to be with management, as the crew was all very nice and hardworking. I tipped them $80 each and gave an expensive bottle of whisky and matching glasses. Please find different movers and save yourself the headache.

-Sarah D.

" did an excellent job at meeting my needs. I thought I needed a larger space, but asked me a number of questions," and determined the size I really needed...thank you! This place goes above-and-beyond in making me feel welcome! They provide complimentary water, coffee, and snacks available any time I am on the property. Thank you for making my move as easy as possible!

-Joshua R.

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Local Articles in Arlington

Storage unit

Storage Units & Services

Renting a storage unit may seem like a confusing process, but we’ve outlined the steps you should take in order to find the perfect fit. From determining the type of self-storage you need, to how much you can expect to pay, the Angie’s List Guide to Storage Units covers all the right stuff (in a climate controlled area, of course).

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Angie's Answers

Hello, this is Kyle K from the Member Care Department.

Although Angie's List doesn't provide info on average or "going rates" for various projects, when members and consumers submit reviews, they have the option to include that cost of the project.
With that in mind, one way to find out a very general price range on a project is to log on to www.AngiesList.com (http://www.angieslist.com/?CID=ANS) and search for "Moving" (or any other appropriate category for your project, such as remodeling - K&B or ceramic tile), and then look at the project cost info supplied by local members and consumers.
Of course, probably the best way to get the most accurate cost information is to request multiple bids from several contractors. As the price will vary with work site considerations and individual contractors' approaches, getting multiple estimates will help provide a clearer picture of what your project will cost.
I hope this information helps!
If you would like to see more Angie's List search results for your area in this forum, please let me know by responding in line with this Q&A by submitting a new answer. You can also reach us at memberservices@angieslist.com or toll-free at 1-866-783-2980 to speak with a live representative. Our call center hours are Monday through Friday 8:30 am-8:15 pm Eastern Time or Saturday from 8:30 am-3:00 pm ET.

Thanks for writing! - Kyle K

Here are the FAQ's on San Jose rent control - and only apartments and mobilehomes being rented are covered, not storage units.




More and more people are using storage units, so costs have gone up frequently and signfiicantly in the past few years.


Pretty much you are at the mercy of the market - if the market will support it, they can raise their prices - and the cleaner, newer, and higher security ones can do that easier (but also presumably protect your stuff better). Your only recourse, for lower cost, is to go with an older, shabbier looking or non-climate controlled place, build storage at your place, dedicate more of your personal space to storage, or get rid of stuff.

Hi Nancy,
This is Sarah B. in Member Care. I'm happy to help!
I was able to find several rated providers where you can rent a storage pod. For your current need though, our Snapfix specialists would also be able to do all of the dialing for you, match you up with a top rated company and arrange to have them call you to figure out the logistics. If this sounds like something you would be interested in, please fill out the form in the link below and our Snapfix Team will take it from there!
If you would like to reach out to these providers yourself, please let me know. I’d be happy to send these to you.  No matter which option you choose, I hope you’ll take the time to fill out a review when the work is done.
If you would like information on providers through this forum, please let us know. You can respond to this thread or submit a new Answers post. You can also reach us at memberservices@angieslist.com. We're happy to help, Nancy!

Storage Unit reviews in Arlington


I contacted this mover for the deal. I understood that there would be an additional charge on top of what I'd already paid if we exceeded the three hours advertised on the deal. HOWEVER, what they don't state is that AUTOMATICALLY an hour of those three precious hours is already subtracted for "drive time." ...More Meaning, I was paying the movers to drive from their location to mine. But, I was also charged for a fuel surcharge???? was really gracious to explain to me that if I wanted to keep my overage charges low, they could just move all of the large heavy items from my condo to my new place. Great idea. Except, at that point, it became a race against the clock. I literally didn't even get half of my items moved. Most of what was taken to the new place was placed in the garage. Being a single woman, I am now faced with the task of carrying these items inside and possibly up to the second floor. In the end, I paid an additional $142 for an extra 15 minutes of the movers time. I had purchased my own mattress bags ahead of time. I also had enough stretch wrap and tape on hand to have handled all of my belongings. However, it was automatically assumed that I would use their materials. Thus, I was charged an additional 15% for said materials. The movers left me around 2:30 PM on Saturday. It took me and a friend until Sunday at midnight to complete this move.
- Laura B.

What a disaster. I paid to have my car moved to California and it's still sitting in the same parking lot, three weeks later. Hasn't moved an inch.
Been told this is the fourth driver they assigned to transport - and two just didn't show up. I'm still not sure what happened to the
other driver. I've been told pick-up ...More dates and delivery dates twice and made rental car arrangements based on those conversations.
I elevated it to the corporate level and was told, basically, that those things can happen. The miscommunication, broken promises and general confusion is unreal. question: You have my money ... so can I have my car?
- Bryce M.

My only complaint is I had to wait until 11 for them to arrive. They were supposed to arrive between 8 am and 10 am. Movers were very professional and hardworking. I went over my time but I expected to do so. I will use them again when I move into my condo in June.

- Wendy M.

Family-owned business. Good group of guys. Reasonably-priced.
Guys were on time and respectful. They moved us without damaging our belongings, our old home or our new home. Some doorways got in the way around tight corners and was quick to take a few dollars off the cost of the services. You can't have a move of our ...More size (15 cubic yards) without needing some new paint.
We moved in the February snow so they did the best they could to stay off floors and carpets, laying down cardboard and plastic runners. They moved the play set to the new home, but agreed to wait until spring to come back and reassemble it so that the ground was softer and not snow-covered.
I have recommended their services to my friends.

Very well. I will recommend them to anyone needing a storage area.
Very clean, have access 24 hours per day, a lot of options for units.
- Corey B.

It went terrible from the beginning. First they don't even call to confirm that they are coming. I had to call Angie's List to get the number to see if they were coming. They called eventually showed up at 9:15am. They came with no tools, I had to let them let them use screw drivers and wrenches. I paid for three ...More hours thinking they could move 13 items 5 minutes away. Uh, no took all three hours to put 12 items on truck. They arrive at new place tell me they left my armoire couldn't get it apart. So my friend went back to the condo and had it apart in 10 minutes. So while moving things they knocked drywall of my walls, marked up my ceiling and gauged my stairs. I had to help hold my dining room table while the guy put it together. I moved my own fridge and freezee in my garage. During the move I'm told I owe $581 for them to proceed. I have no choice they left my armoire. So they go back to get it and come back with it not wrapped, bring it in my living room and it's trashed. There is not one area on it that's not damaged. The p*** Forman tried to say it was like that, then proceeded to blame other guys but he was one of the guy's carrying. I told them to leave, I was livid. Called this the owner or boss, just as rude as the Forman. You sign a contract that says they will pay .60 cents per pound of item, so they think they are not liable for anything. They damaged the condos doorway getting armoire out also. This kept asking me how much my armoire weighed, i said I do not know, why don't you ask since they couldn't carry it. So a week goes by I hear nothing, I text this proceed to send more pics of damage and a video of my brand new upholstered bed. It was so wobbly I'm afraid to sit on it, wasn't put together securely. While I'm trying to make the bed I see a hole in the back of the headboard. Then I notice my beds mattress is slanted. It wasn't put on all the slats. So now I have to take my beds apart to redo. They lost pieces to my t.v. stand said if it's not on the truck they don't know. They never returned my tools and this doesn't think he has to replace or take care of walls or any of it. I told him my armoire weighed 600 lbs, he said it weighs 140 that's what you will get. I told him I would contact Angie's List, he go ahead they are not my boss and there is other places to advertise. He said enjoy talking to angies list "ha ha ". Do not use this moving company it's a joke, I was also told I was a unreasonable customer. If I can attach pics of the damage is will.
- marta W.

did a wonderful job with our move. The staff was friendly, professional and made us feel very comfortable. They did a great job carefully packing our things and did the load out and unloading quickly and carefully. My only critique would be that my moving coordinator in the office was sometimes slow to respond. But when she did ...More she was very nice and helpful. All in all, we had a very good experience.
- Tracy M.

Very good service. Worked with me to figure out best way to configure pod distribution to fit on small driveway. Prompt pick up and delivery. I would definitely use this service again.
- Michael T.

Storage Units in Arlington, VA

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

'Mikes Moving Service

3704 N Rosser St



22nd Century Van Lines LLC

3128 Chepstow Lane
Falls Church

495 Movers Inc

640 Lofstrand Ln

AAAA Self Storage

2305 S. Walter Reed Drive

AAZ Moving and Storage

12111 Ravenwood Ct

Able Moving & Storage Inc

8050 Wellingford Dr

Able Moving Incorporated

13400 Coastal Hwy

Ace Moving & Storage

14205 John Marshall Hwy

Advantage Movers

PO Box 16242

AERO Transfer & Logistics, LLC

44819 Acacia Lane

All Awesome Movers

13787 Tartan Hills Parkway

All In One Moving & Storage

14970 Farm Creek Drive

All Pro Moving and Transfer

7610 Doane Drive

All Star Movers LLC

2722 Dorr Ave

Allstate Movers

11036 Doubleday lane

American Moving & Storage Inc

3935 Avion Park Ct


8950 State Route 108

American Relocation Service

9369 Lee Highway



Bargain Movers

7579 Rickenbacker Dr

Bayshore Moving & Storage

23000 Ladbrook Drive

BB&D Transportation Moving & Storage

21580 Atlantic Blvd



Bookstore Movers

707 31st St S

BoxCart Moving & Storage

1711 Ascot Way Unit C


5644 3rd St. NE

Brady Auto's LLC

4647 Hillside Rd SE Apt 3

BT Transport

9534 Gerwig Lane

C&H Moving


Campbell Moving and Storage Inc

22825 Davis Drive
Sterling Va And Rehoboth Beach

Carmack Moving & Storage

45055 Underwood Ln.

Chamberlain Services LLC

8665 Sudley Rd

Charming Movers

713 Smallwood Road

CityStash Storage

1220 N Fillmore St

Collins Brothers Moving & Storage, LLC

45181 Global Plaza, Ste 150

Commonwealth Movers

7650 Rickenbacker Dr

COWs of Metro DC

4020 Penn Belt Place

COWs of Metro DC

14819 Southlawn Lane

Crown Relocations - Washington, DC, USA

22675 Dulles Summit Court

DAN'S Van Lines

8418 Alban Rd

DC Pro Moving & Storage

1713 S Arlington Ridge Rd

Delta Van Lines Inc

4841 Pembroke Road


21789 0MEARAN TER STE 110

DMV Moving & Storage

5000 Boiling Brook Pkwy

DNS Moving LLC

4229 Howard Ave

Dominion Water

201 N. Maple Ave




7500 Clifton Rd


5136 Horseshoe Cir

Empire Piano Movers

6015 Montrose Rd

Eureka Van & Storage Co Inc

2768 Towerview Rd.

Executive Moving Systems Inc.

1250 Featherstone Rd

Extra Space Storage

35 S Dove St

EZ Cruz Marina

16245 Neabsco Rd

Ezstorage - Brentwood

4301 Rhode Island Ave

Fairfax Transfer & Storage

8382-F Terminal Rd

Falcon Express Transportation

12200 Indian Creek Ct


6305 Tuckerman La

Good Movers Columbia

10207 Wincopin Cir

Graebel MidAtlantic Movers Inc

45180 Global Plz

Great Nation Van Lines

11910 Parklawn Dr

Great Scott Moving

3409 52nd Avenue

Green Line Moving & Storage

1585 Sulphur Spring Rd

Green Planet Movers

262 Congressional Ln suite 202

Haymarket Self Storage

6600 James Madison Hwy

Henderson's Moving Services

2709 S Oakland St

Hilldrup Moving & Storage

4022 Jefferson Davis Hwy

IM Trucking

10905 Amherst Ave

Interstate Express Courier

15825 Shady Grove Rd.

Interstate Relocation Services

5801 Rolling Rd Ste. E

Jake's Moving & Storage

7811 Montrose Rd

JK Moving Services

44112 Mercure Circle

Joe Moholland Moving

15481 Farm Creek Dr

Johnson Moving and Storage

7436 Old Alexandria Ferry Rd

Junk Removal Guys

Mount Pisgah Road

King General Contracting

9602 Garden St

Kings Movers

1629 K St. NW Suite 300

kmv moving & storage

457 virginia ave



Maryland Movers

2668 Merchant Dr

Mashav Relocation

12022 Old Baltimore Pike


44 Industrial Park Dr

Mcdaniel & Kranias, Inc.

201 Elder Terrace Ct

Men on the Move Moving Co

3210 Memorial St

Metropolitan Moving & Storage

13230 Mid Atlantic Blvd.

Mighty Men Moving Inc

2724 Dorr Ave

Mike's Moving Service

2829 S Glebe Rd

Miki's Movers on the Go

11801 Rockville Pike

MiniMoves Inc

4413 W Roosevelt Rd

Modified Systems Installations

232-R N. Franklintown Rd

Monkey Bars Garage and Storage Solutions

6579 Edsall Rd.

Monumental Movers

Washinton DC, Maryland, Virginia

Move In USA, LLC

11201 dolfield blvd

Move It All Services

22611 Markey Ct

Mover Dudes Inc

1114 Fairfax Pike
White Post

Movers USA Inc

8221 Preston Court

Moving Ahead Services LLC

35160 Topps Industrial Pkwy

Moving Masters Inc.


My Guys Moving & Storage

45726 Elmwood Court


15111 Farm Creek Dr

Nittany Business Movers Inc.

9408 Gunston Cove Rd.

O'Free ibéric Movers

Bias do sul 44x , Olhão

Olympia Moving & Storage

6308E Gravel Ave



One Nation DC Movers

15501 Peach Leaf Ln

Orly Moving Systems Inc

300 Reisterstown Rd

Our Guys Around Town Movers

44845 Falcon Place, #107

Perry Moving & Storage

7247 National Dr

Phoenix Movers

3600 S Glebe RD

Platinum Moving Services, Inc.

7610-P Rickenbacker Dr

Poch Moving and Storage

9927 Julliard drive

PODS Moving and Storage

8422 Wellington Rd

QRL, Inc.

3601 Commerce Dr

Randall Moving & Storage

9130 Euclid Ct.

Reads Moving Systems of Richmond

5851 Quality Way
Prince George

Real Deal Movers LLC

5576-A Norbeck Rd



Reputation Movers

6913 tulsa ct

Roadway Van Lines Inc

11742 Parklawn Drive

Rockwell's Moving Company Inc

335 Van Clevesville Rd

Swift Movers, LLC

1350 Beverly Rd

Take It Away, Inc.

22135 Davis Drive

The Geneva Group of Washington D.C.

1750 K Street NW, Suite 200

The Paxton Companies

5300 Port Royal Rd

Three Dave's Moving and Storage

11622 Lucky Hill Rd

Titan Moving & Storage LLC

7708 Maid Marian Court

Town & Country Movers Inc

7650 Rickenbacker Dr

Two Marines Moving

1460 NW 82 Ave


1611 N KENT ST

Unified Moving Ssrvices

2013 Beaver Rd. Unite B

Universal Moving & Storage

14650 Southlawn Ln

USB Movers

9701 Fields Rd

Verizon Van Lines LLC

9045 La Fontana Blvd

Ward North American Van Lines

23000 Ladbrook Dr

Washington DC Movers

1025 Connecticut Ave

Westlake Self Storage

7010 St Florian Dr

WiiHA Movers

2101 Wilson Blvd

Wolfe Moving Systems Inc

900 E Patrick St

Zippy Shell Storage and Moving

11654 Plaza America Drive

ZippyShell MD/DC

110 N. Washington Street

Zukowski Fleet Service Inc

21585 Cedar Ln

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