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Find Top-Rated Arlington Satellite Tv Providers

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Satellite Tv reviews in Arlington

  • F

    Here's the breakdown: 

    1. Wifi and cable special "service" as advertised installed on the evening of 9/25/15.  

    2. Wifi "service" crapped out 9/26 - 9/27/15 (Sat - Sun). 

    3. Technician arrived morning of 9/28 to "fix" the problem.

    4. "Service" conveniently crapped out at the COB on Friday, 10/2/15.

    5. Technician arrived again on morning of 10/5.  I granted permission to enter my apartment (because I was AT WORK) but technician refused to perform "service" since I was not there to babysit.

    6. Technician rescheduled for 10/8 to fix connection.  Apparently he fixed it by resetting EVERYTHING without telling me. 

    7.  I arrive home on 10/8 after concast's FOURTH attempt to "fix" my "service."  I expected it to work but it did not. I could not find my network name anywhere.  It had disappeared.  Even if I did find the new network attached to my address, I would not have been able to log in b/c I didn't have the password to my own network. 

    8. Spent an exhausting 45 minutes on the phone with Concast sorting out how to find my usurped network.  I can not explain how exhausting it is to have the same conversation with people after navigating the same pre-recorded menus.  By the way, I'm paying for all this frustration and "service." 

    I've been exceedingly generous with these people.  In baseball you get three strikes, then you're out.  Con-cast / xfinity is at 4 1/2 strikes.  Four strikes because I've had to schedule them FOUR TIMES within TWO WEEKS, and a half-strike because I still had to call and dig around after it was "fixed" the fourth time just so I could use the "service" that I'm paying for.  Dealing with Con-cast is like dealing with a spouse or girlfriend who is an habitual cheater but promises to reform...until the next time they cheat.  Regardless of the fact that the wireless "service" is working now, I have a nagging doubt that it will work tonight when I get home from work or over the weekend.  I am a reasonable person with reasonable expectations. If I pay for a service, I expect it to work.  If it breaks down through no fault of my own, then I expect it to be fixed.  If you send a guy and tell me it's fixed, then I expect it to be fixed!!  

    Previous experience with two other ISP providers in IN and FL were significantly different.  They arrived, installed the lines/equipment, then I never saw them again because they set it up right the first time (!!!).  Comcast, on the other hand, seems to think that I have nothing better to do with my life than wait for them.  I've lived in rural areas and had no issues with other providers, so why is it seemingly impossible for Comcast to install wifi service in a modern, urban building within eyesight of the freakin' Pentagon?   As I build my new life and career in the DC area, I feel like they've been working against my efforts to establish my basic home infrastructure.  If they drop the ball again, I will kick them out. 

    - Matthew A.
  • A
    - Petronela L.
  • A
    - Derek B.
  • A
    They did a very nice job. Suggested a totally wireless mount (all components put in closet). So just on wall. On time.
    - Lorrie R.
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Satellite Tv Providers in Arlington

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