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Ophthalmology reviews in Arlington

  • D
    Kotecha, Dr. Amy
    I arrived early. The office opened on time. The web site says the office was scheduled to open at 8:30, but they opened for my 8:00 appointment. As I began paperwork, the assistant at the counter told me they did not accept my provider's vision coverage. I asked when I made the appointment. Her response was that they take that provider's medical coverage but not vision coverage. I pointed out that a practice called Capital Vision should ask the specific question about medical or vision coverage since they should be better informed of the distinction than the patient. An important lesson learned.
    - Robert O.
  • A
    Lustbader, Dr. Jay M
    He's excellent. He did the work successfully. He's very personable, extremely knowledgeable and very experienced. I have nothing but good things to say about him. Appointments may not always start on-time but that's because he is taking extra care of complex patients that others would not have successfully treated, this is not a routine eye doctor. It's worth the little wait because he takes his time to be thorough in his assessment and treatment with excellent results.
    - Mary K.
  • A
    Essepian III, Dr. John P.
    Excellent. My former eye doc of 40 years, Dr. John Yassin, a gentleman, naturally at age 84 slowed down. As such, I went to Dr. Essepian, who coincidentally worked with Dr. Yassin years ago. Dr. Essepian, on first visit did not have the Department stores salesperson greeting smile, because he has more important things to think about. His office had over 10 people waiting. Surgery day, he performed about 15 and 25 surgeries respectively. Prior to going to him I noticed on his website that he had performed over 25000 cataract surgeries. In view of having seen same number a charlatan dentist claimed to have performed 25000 implants, and on my 10 visits to his office only having seen one other patient, which dentist has been disciplined for myriad of bad practices, but still practicing, I thought perhaps Dr. Essepian was same. NOT CLOSE.AS ALLUDED TO ABOVE, A)WAITING ROOM FULL B)SURGERY DAY, WAITING ROOM FULL, 20 PATIENTS, C)OUTCOME, OUTSTANDING . NO MORE GLASSES. ON SECOND SURGERY, CURRENTLY RECOVERING, NOT AS SMOOTH AS FIRST, BUT MY WIFE IS AN OPHTHALMOLOGIST AND SHE STATED, A BROKEN VEIN AND A LITTLE DISCOMFORT IS NOT ABNORMAL. RE HIS BEDSIDE MANNER, AFTER first visit where he seemed simply professional and did not seem a need to flash a used car salesman's smile, he has been more open and on last visit, he engaged in personal conversation and gave a warm handshake. These good reviews will only make the poor guy busier, I think he does it to help people, certainly his practice is lucrative . Forgot to mention, staff. They are tops as well.
    - nik p.
  • A
    See Clearly Vision of Arlington
    The outcome was great.  My vision improved tremendously.  They were accessible to ask questions of and took time answering questions re your concerns.  Will definitely return to them when the other eye is ready for surgery.
    - Dennis L.
  • A
    Northern Virginia Ophthalmology
    I have a family history of eye disease and hadn't gotten checked in several years. I was unhappy with my previous ophthalmologist because of poor attitudes, unfriendliness, and seeming not to care about discomfort they were causing me. The practice is the opposite. Ferdinand, the technician, was super polite and explained everything he was doing. Dr. Shah took my concerns seriously and explained the results of her exam in language I could understand. Everyone I encountered in the office was professional and also personable, making me feel very comfortable.
    - Mary E.
  • A
    Simon, Dr. Richard S.
    He has a great bedside manner. He is knowledgeable. Scheduling is easy. About 10 years ago, I had issue with my contact, and it happened during work. I called him up and he was even able to get me in right away and got me into a specialist the same day as well. This is an example of his attention and care his patients. The office is clean and well kept. It is downtown DC and it is easily assessable.
    - mi n.
  • A
    NOVA Vision Center
    Major Bonus- there is parking! And it is FREE! The  staff was very friendly. It located on Columbia Pike, right off of Hwy 7. So great location if you are in Arlington, Falls Church or Annandale.

    - Marti M.
  • A
    See Clearly Vision of Arlington
    See Clearly Vision of Arlington are very polite, always on time and easy to talk to. There are several eye doctors there and I find every one of them to be very congenial and pleasant. I will definitely be using them in the future. I need cataract surgery done and I would go there for that. They're always available and easy to get an appointment with. Their office environment is very nice. They're very nice and friendly.
    - Joan D.
  • A
    Eye Surgery Center LLC
    Arrived on time, but had to wait 1.5 hours after scheduled time to have procedure done. Even though the ophthalmologist was in my insurance network, the surgery center was not. My insurance did cover the procedure, that that was not an issue. However, the anesthesiologist works there as an independent contractor and does separate billing. This wasn't disclosed to me until I received the bill about a month later. The anesthesia charges were quite a bit higher than what the insurance company felt was a reasonable charge for this area so there was a fair amount of negotiating that had to be done between the insurance company and the anesthesiologist's billing staff.
    I can't say enough good about the medical care provided by the surgeon and the staff. The vision correction results were better than I expected. However, the wait ahead in a fairly stark waiting room was stressful without any indication of the amount of delay. I had my procedure about 1.5 hours after the scheduled time. A more comfortable environment to wait and a quick acknowledgement that things were running behind would have been nice. Better yet a text message, email or phone call that morning to come in later would have been welcomed rather than just sitting in and wondering what was going on.

    - Paul D.
  • F
    Arlington Eye Center
    This review is purely a comment on this practice's business and administrative procedures.
    This specifically pertains to Arlington Eye Center and the Pediatric services provided by Melissa Kerns and her staff.
    I have been bringing my daughter in for 1.5 years (she's only 2) for just basic examinations. We did sign a waiver 1.5 years ago that if certain procedures were performed that were not covered by insurance, we would pay.
    The last time I took my daughter, the physician did a refraction to check her prescription. My daughter doesn't wear glasses. She never has. And no prescription was given. Whether a refraction was necessary or not, I am not medically trained to determine. The physician did the refraction without explanation of the cost, coverage, or necessity. I'm not judging the physician necessarily because she's a professional but also an employee. She does what she is trained by her employer to do. However the practice wanted to bill me after the fact ($55) without any explanation during the course of the entire hour we were there in the office during which they could have explained what they needed to do and why they needed to charge me. They simply stuck a bill in my face, and said, and quot;please payand quot;. The office manager (not sure if a physician) was rude and clearly had no concept of and quot;the customer is always rightand quot; when I insisted that even though I wasn't questioning payment, I was questioning their informational practices.
    My good friend is an opthamologist and has said that he would only charge for a refraction if he was actually giving a prescription. That's the point of a refraction. If there's no and quot;productand quot; given to the patient, he doesn't in good conscience feel it is his right to charge for something that the patient isn't going to take away. To say nothing of that fact, that not once during my daughters visit, were we told that there would be a charge over and above our co-pay. This is simply poor customer service, poor management, and poor medicine. Businesses that are too lazy to inform their customers (patients) simply do not deserve my money or loyalty. Medicine is not an exception.
    - Salman T.
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Ophthalmologists in Arlington

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