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Locksmith reviews in Arlington

  • A
    Executive Lock & Key Service Inc
    Everything went well. The gentleman arrived when stated. He removed the locks, had them re-keyed, and adjusted the latches of two doors to allow for proper closure with ease! We were very pleased with the work!
    - Stacie J.
  • A
    AA Locksmith Service Co
    It went very well. The locksmith arrived on time, right before the Christmas holiday, and was very professional. The work was completed without any problems and we have had no problems with the locks since rekeying.
    - Michael S.
  • A
    Area Safe & Lock Service
    The tech was quick to diagnose the unusual issue and its possible causes. He entertained many questions while laying out my options without trying to up-sell at any point. He designed a creative, long-term solution that avoided my having to buy a new lock mechanism. Exceptionally ethical service. Will recommend highly.
    - Alberto G.
  • A
    Area Safe & Lock Service
    It went great! I spoke to Robin and found her to be nothing short of awesome! Great attitude, personable, and very professional! She set everything up for me and made me feel so much better. They sent Daren to me that same afternoon to fix the door for me. He arrived right in the window Robin told me, and he fixed it super quickly! Great experience, great response, great people, and super happy with the service we got today! Thank you Area Safe & Lock Service!
    - Betsy P.
  • B
    All USA Locksmith LLC
    They were extremely responsive, calling me back within minutes of my leaving a message for them and scheduling service exactly when I wanted. The locksmith arrived punctually and friendly, professional, and communicative. Replacing the three locks took a reasonable amount of time. I was surprised that he needed me to provide tools, but I had them readily available, so it was no problem. The amount of time he spent trying to fix my fourth lock, which I eventually told him to just replace, was crazy long, 3-4 hours over two days. I do not know if another locksmith would have been much faster or if this was just a very difficult lock to fix. I also don't know if another locksmith would have waited as long to suggest just replacing the lock rather than continue trying to fix it. I suffered major shock over the price, which was at two to three times what I expected it to cost. I was in a hurry and didn't shop around, so I have no idea what another locksmith would have charged, and I guess that's on me.
    - Louis A.
  • A
    Cintron Safe & Lock
    They did a really wonderful job! They took my information on the phone on Friday and came prepared on Monday with my new keys. Tony and his apprentice Curt called before they came and arrived on time. They were polite and personable, they were kind to my nosy dog, and they worked quickly and competently. I would recommend them to others and definitely use them again.
    - JANICE A.
  • F
    Keyed In LLC
    I felt really hoodwinked by the dishonest way Shay Knaani handled the entire process. I had bought my own locks from Amazon. Mr Knaani spent ages on a sales pitch for the Keyedin product and he was very impatient when I attempted to ask questions. Eventually convinced, I asked him what the Keyedin lock cost. Even though Mr Knaani knew the type of locks I had purchased from Amazon, which had 2 parts, he only quoted the price of one part - $450. Thinking he���d given me the equivalent price (the price of the 2 parts I���d requested he install), I agreed to him installing the locks since the price of each he had given me was only $150 more than the $300 I���d paid on Amazon - a fact I discussed at length with him. Upon handing over the invoice, and with him constantly asking ���so how are you going to pay?���, barely giving me time to read the invoice properly, I thought the total was a lot higher than the $595 he���d initially requested to install my original 2 locks and the $900 for the 2 locks I���d purchased from him. Again, he showed great impatience in answering my questions. Our old lock had been broken by a previous installer who had replaced it after he had failed to install the locks I had purchased from Amazon so that we could not lock our front door and needed a replacement urgently. I was also very late for my next appointment as Mr Knaani had spent so much time on his sales pitch and, with his constant chant of ���so how are you going to pay?���, I paid and he went ahead and installed the locks which only took him about 15 minutes for each lock. I later realized, when I had time to look at the invoice properly, that he had omitted to tell me the price of the second part of the locks and that his locks were actually twice the price ($605, not the $450 he���d quoted) I had paid for my locks from Amazon PLUS he had charged me for a completely new installation (for a door with no previous holes drilled) even though mine already had holes which only had to be adjusted slightly to accommodate the new locks Mr Knaani installed - evidenced by the 15 minutes he���d spent on each door. Had I known that the price of Keyedin���s locks were double the price of the locks I���d purchased on Amazon, which had great reviews, and that he was going to charge me for a new installation rather than for an installation with existing holes, I would never have gone with his option. I felt deceived and rushed and altogether cheated as I ended up paying $1889 instead of the $595 I would have paid had Shay Knaani given an honest explanation of his product and services. This review is the opposite of what I had expected to write given the great reviews I saw on Angie���s List. It is not the amount I paid that upset me so much as the dishonest way Mr Knaani and Keyedin went about earning it. To top it all one of the locks is not straight. I have complained to Keyed in but I never received a response from them. I will never deal with this company again and I must warn other consumers not to be rushed and to pay careful attention to the details of the invoice.
    - Lucy-Ann V.
  • A
    Chiko's Locksmith
    It was great. I called Chicko to arrange a time to meet me at home to let me back in. He was very courteous and prompt. I probably called him 5 times and he always answered the phone. Never a voicemail. Long story short, when I got home I was able to get inside and no longer needed his services. I called to explain and he was very gracious. He had rearranged his schedule for me so I offered to pay him half of what he quoted me to show up and do the work. Time is money and I did not want to cost him business. But this was my idea. He never asked for anything. I would definitely use him again.
    - Michael L.
  • A
    NATIONAL LOCK & KEY
    Very well overall. It was a little more expensive than I anticipated, but the quality of the work seems very high. They were great to deal with before the service; very responsive and good at answering questions.
    - David A.
  • A
    Baldino's Lock & Key
    Both the dispatcher and locksmith (Chris) were super responsive, accommodating, and conscientious. No one hopes to find themselves in this predicament but, if it's going to happen, Baldino's was the silver lining and I would not hesitate to contact them again should I find myself in need of assistance again!
    - Yvette J.
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Locksmiths in Arlington

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