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Limousine Service reviews in Arlington

  • A
    I booked Presidential Limo for a birthday winery excursion on the strength of their website (excellent), prices (competitive), and phone charm (Sunny, both in demeanor and in that that was the name of the nice man I talked to). I put down my deposit and hung up the phone with a smile, confident I had made the right decision. 
    Then I checked online reviews and proceeded to shoot myself.* Based on some other reviews here, I was confident that I had doomed my friends to an experience that was at best good "for the story." We are all in our early 30's, btw. We no longer enjoy doing things "for the story." Our story is that we like having nice experiences and then going to bed early.
    What a surprise it was, therefore, to have...a thoroughly enjoyable experience?! Our driver, Max, was courteous, friendly, and bang on time. The limo was new and in great shape. We enjoyed our ride to and from Boxwood Winery in Middleburg, drinking the whole time and singing 90's classics, and Max humored us with utmost class. Thanks to traffic, we returned 15 minutes late to our destination, but Presidential didn't charge us any overtime.
    Would book again!
    - Anna S.
  • A
    The driver Mo was the best. So polite, thoughtful and fun. Always right there when we were coming out of our room wine tasting. We will definitely use them for our daughters wedding. This company is perfect.
    - regina b.
  • A
    I was moving from VA to NY and rather than deal with I-95 traffic I decided to hire a car service. All the companies I called were around the same price. But, I am so glad I went with Culdesac Chauffeur Service. From the first outreach online to the driver's pick-up they were superb. In fact it's a shoutout SUPERB. There is so much stress in moving, and with other services one would need a car service, and dealing with Culdesac was five star all the way.
    Sammy on the phone was professional, organized and fulfilled all the promises including a confirmation phone call the day before. E-mails were clear, well laid out and detailed all the components of the price. It also included the name of the driver and license plate of the car so you know you're getting into the right one.
    The driver was extremely polite and drove safely with all those huge trucks barreling by. We arrived in New York right on schedule and instead of being a nervous wreck it was a very calm person who waited for the movers.
    Thank you Culdesac for making this long drive so smooth, safe and relaxing. You truly are golden in my book.

    - Tracey G.
  • A
    The service was on time; no delays to airport.  They helped with your bags and check in asked when we would return and would be at the airport when we arrived.  They were at the airport to met us on time with no  problems. Overall Excellent service
    - paul d.
  • A

    First, we had a limo pick up two elderly guests from BWI the night before the wedding. The driver arrived on time, met them at the baggage claim, and transported them to the DC hotel where we were all staying. On the day of the wedding, we had a stretch Hummer limo to transport the wedding party, and a 30-person mini coach to transport guests. The vehicles arrived on time without any problem. We even had to call for the limo to arrive early at the last minute, but Skyhawk got the Hummer to the hotel on time. The limo brought the wedding party from the hotel to the church, and the church to the reception, as did the mini coach for the guests. All the timing worked out perfectly. The limo driver was very professional, courteous, and helpful. The only issue was the mini coach driver. He was not particularly pleasant, nor did he seem to have received the directions on getting from place to place, but in the end, we all got where we needed, and the day was a success. Skyhawk did an excellent job on a day with many requirements, and got the wedding party, the guests, and most importantly, the bride and groom where they needed to be when they needed to be there. I would recommend them to anyone. BTW, Safi in the main office, is a true professional.

    - Gregg T.
  • D
    I want to preface my review by saying that I offered ADC Limo an opportunity to correct the things I am going to write about, which they promptly ignored.
    I'll start with the positives.  We were really looking for a vehicle that had upscale bench seating (i.e. without a dance pole), which turned out to be more difficult to find than we thought.  This company was able to provide a vehicle to meet our request, and I was relieved to see that the vehicle they provided was as promised. The driver was exceptionally early (by about thirty minutes), but he informed me that the air conditioning was not working properly and recommended that I allow him to change equipment.  He reassured me that he would be back in time but unfortunately ended up being about 5-10 minutes late. Overall it was a minor inconvenience and something I was willing to accept if it meant a better bus.
    If the bus they actually provided was better, then I would have hated to see what they brought back!  First of all, the A/C didn't appear to work in the new bus either.  The driver had small fans going throughout the cabin, which really didn't help a whole lot.  The light strip in the ceiling was peeling off in places, and at least one window shade was damaged.  What was most frustrating was that there was no water or ice as was promised.  In all fairness, they did not have a contractual obligation to provide water and ice, but when asked if any refreshments were included, I was told that there would be water and ice.  Maybe there was water and ice in the original bus, but to not even acknowledge their failure to provide a requested service was unacceptable.
    Furthermore, the bus driver was nice, but he wasn't very well attired.  You would think for a wedding the company would have had the driver in something nice (at least a white Oxford shirt with black trousers).  I forget what he was wearing, but I won't forget that his attire was not commensurate with operating a limo bus.  What's worse was that the driver had no idea how to get to the venue.  He was equipped with a GPS and printed directions, yet somehow the GPS wasn't set up to navigate and the paper directions were wrong (despite us providing them the address and the venue being easy to find on the internet).  It was apparent to me that they did no real advance planning.  Thankfully my best man was on top of things and helped to guide him after he missed a turn in the District.
    Finally, making the arrangements was hit-or-miss.  Sometimes I had to call several times to reach someone, other times they were spot on.  Same with email.  Sometimes I had to ask for things sent to me multiple times, other times they provided things immediately.  When I did speak with people, they were courteous and friendly, I would have just appreciated it if the service were consistently prompt.
    Overall, I cannot recommend this company to anyone and would not use their service again.  I wish I could recommend a better service, as I do not like to criticize a service without providing a better alternative, but this was my only limo experience in D.C.  Still, if you are looking for exceptional quality and service, look elsewhere until they make improvements.
    - Christopher C.
  • A
    We were attending a conference.  We were just about to the baggage claim when driver notified us by my cell that he was at the air port.  He delivered us safe and sound to our destination hotel.  
    On our return trip,  he arrived at the designated time and we were at the airport in plenty of time for security and checkin!
     Would use this company anytime when visiting the area.  The time saved over using a shuttle is wonderful. and when there are 3 people even less expensive.
    I have recommended this company to friends!
    - Marda M.
  • A
    Due to past experiences, I have don't look forward to finding or dealing with various limo services.  You are never quite sure how good the service will be and the quoted price has a way to finding various additional fees or add-ons.  This was not the case with Skyhawk.  They quoted me the price, promptly sent me an email with the cost breakdown (including an Angie's List discount) and handled my various emails/phone calls with changes in a professional and timely manner.   On the day of the event, our driver Andre showed up on time, was friendly, professional and took care of us the entire day.  It was a great experience and I look forward to using them again in the future.
    - Sally C.
  • A
    The gentleman on the phone was extremely professional and pleasant.  We very quickly worked out the details for picking up my father from the airport.  There were a couple of additional fees ($5 for the late night pick up and $5 for meeting my father at baggage claim) that I thought were reasonable and fair.  Once my father's flight arrived, his luggage took a while longer to come out.  According to my father, the driver was very patient and kind.  I can't express how grateful I am that my elderly father was treated with respect and kindness.  He said that the vehicle was very nice, too.  Thanks to Northern Virginia Town Car & Limousine Service for the great service and product.  We will be using them again.

    - Emily S.
  • A
    We had an excellent experience with E Street from the email reservation to the final drop off, we could not be more pleased.
    We emailed the company through their website that contains all the charges and offers a lot of helpful information. Within a few hours I had the email confirmation. At the appointed time, the town car arrived and the driver patiently waited while we gathered. The car was clean and the driver spoke perfect English. The car contained mints and bottled waters and the driver used interactive GPS to avoid traffic and made it into the city in record time during rush hour. When we got out of the car, he gave us his cell phone number in case our concert ran late.
    As it turns out the concert did run late, and I lost the driver's number. Arghh. When we were about 45 minutes late, the company called and asked if they could let the driver know our departure time. They did and he patiently waited. We ultimately were an hour and a quarter late. The driver whisked us home.
    We were charged the waiting fee, as specified in the contract, but only an hour, not the full hour and a quarter. Even though tip was included in the price, we still gave the driver an additional tip.
    This company is well-run and provides excellent service! We will definitely use them again!
    - Steve K.
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Limo Services in Arlington

Companies below are listed in alphabetical order.

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  • DC Limo

    700 N Barton St
    Arlington, VA