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Family Doctor reviews in Arlington

  • D
    Gallagher, Dr. Mary-Ellen
    Dr. Gallagher is smart, capable and clearly well intentioned. She is also severely overworked and seems to have a lot of trouble retaining staff and maintaining records. It is unsettling to see ads for Botox everywhere in an office that presents itself as focused on treating families, especially children. I found that she did not read records before an appointment, skimming them in my presence and often missing important facts. (At times I wondered whether she had taken accurate notes in earlier years given her shaky grasp of my history.) Her nursing aides changed from year to year and varied widely in their ability to communicate and deal effectively with patients. The front office staff is disorganized, overworked and often quite rude. In a small office it simply isn't acceptable for a receptionist to shut down requests for information by saying "That's not my job, you'll have to call later to find the person who is responsible for that issue."
    - Amy G.
  • A
    Kenneth Lin MD
    I have been going to Dr. Lin for at least a decade and I am extremely happy I found him and GIMG. First, the front office staff is excellent. They are responsive and know their jobs. It makes check-in and check-out easy. Dr. Lin is very laid back, a style I appreciate. I am over 65 and am fortunate not to have serious medical issues. I do have questions, however, and Dr. Lin always takes the time to listen and respond. He encourages good personal practices and any recommendations he has, like a pneumonia shot, come without pressure. He tells you what the benefits are and leaves it to you. I walk away feeling like I know everything I need to know about my health.
    - Robert K.
  • F
    General Internal Medicine Group
    Let me first say I can't believe I'm actually writing this review. I've attempted multiple times to resolve this issue and like another review, I too was abruptly referred to a separate billing company. Four months later and several calls later, I'm being referred to a collections agency and I still can't get the GIMG to help me. While the office staff is ok in person and Dr. Zweig can be exceptional, my troubles with Tara Robertson and the billing/insurance staff have been inexcusable. They will not return calls, they are rude to the point of not even being able to hear what is being said to them, and no matter what they say, they will not followup. I've wasted hours trying to resolve this situation and I am paid by the hour. Now I have my credit threatened, have lost hours of work, am spending additional money to try to resolve the matter, and have nothing to show but a heightened level of stress because this can actually jeopardize my job, as my company does random credit checks. Save yourself the grief and go elsewhere! After six years, I will be.
    - Dav R.
  • B
    Kaiser Permanente
    Their price stood out about them. I signed up with them, I can pick my own doctor for general stuff, and they have specialists, and I just kind of walk into that. It's a classic HMO situation. Their big draw is price and I don't have to deal with any paperwork or finding doctors, etc. On the other hand, I am restricted. There are trade offs.
    - Kathleen G.
  • A
    Steinmetz Center for Integrative Medicine
    They are expensive but they are really very good.  You are getting what you can?t get anywhere else.   

    It?s hard to get appointments.  They are interactive with their patients.   
    - Connie H.
  • A
    Privia Medical Group
    She is very professional and prompt. At the most I have ever waited was for 20 minutes and I think that is pretty good. I have been going to this practice for three years. She was actually rated in one of the top 100 doctors in the area. I think the best thing I like most about her she is very upfront and communicates well. The office and staff are very professional and personable. They are very prompt with the information that they give you. They are very right into what needs to be done and let you know if there is a delay and they will help you out. They make the effort to keep you informed. If it is emergency of some sort they give you the option of rescheduling and type of thing.
    - Dawn N.
  • F
    HUMANA INC
    Long office waits. Billing issue.  Not able to have needs met due to rushed care.  Referred me to a specialist although care was well within her means to take care of me. I consider some of the doctors that I have encountered as incompetent. Office staff however is outstanding.
    - Wendy D.
  • A
    Family Healthcare Of Fairfax
    PROBLEM:  As of November 1, 2014, Family Healthcare of Fairfax is becoming a "Concierge Practice" (a la Hank Med on TV), and you are required to pay a fairly substantial fee to be a patient - fee not covered by insurance.  This fee provides patients with greater access to both caregivers, and supposedly more flexibility, but my husband and I never had a problem either getting an appointment, or waiting for our appointment.  In a detailed letter, Dr Shmorhun explained how it will work, and says that not everyone will benefit from this change, so their patient load will decrease.   While I'm sure this type of practice is good for people with chronic issues, it's certainly not working for people who only occasionally visit, like us.  My husband is newly retired and I plan to retire in a few years, and we plan to move an hour out of Washington DC, so going to Fairfax, VA will be an hour+ trip, but we certainly had no plans to change.  My husband and I respect their right to make such a drastic change, but we are very disappointed.  They were just excellent and deserved the high ratings in Angie's List, but to rate them with other Family Practices is misleading going forward.
    - Jane M.
  • A
    Kaiser Permanente
    I think they are great and what I really like is its very easy to choose a different doctor with them. If you don't like a doctor, they have plenty of choices, you can go on and pick someone else and everybody we've gotten so far, we've really been happy with. They are phenomenal, we've been very happy with them. They have a very good communication system, you can communicate with your doctor, you can send him an email anytime and he'll respond to you by email. Every year we renew and keep using Kaiser.
    - Heather W.
  • A
    Kenneth Lin MD
    He has an excellent bedside manner. He talks to the patient. I have recommended the rest of the family go to him. He spends time to talk to me about the options for a medical condition. He is calm and knowledgeable. He is not rushed. He talks to me about diet. He will take my call and answer any questions. He is a very good physician and I have had him for 10 years. I have stayed with him. I do have to make an appointment, the practice will see me very quickly. He is available on the phone in the morning. It is a nice office. He stays on time.
    - William M.
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Family Doctors in Arlington

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