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Basement Waterproofing reviews in Arlington

  • A
    Basement Masters Waterproofing
    Great experience. The previous reviews were spot-on. This company is great at helping with unique situations and considering your specific needs, rather than try to fit a standard solution to your problem. Of all the companies from which I requested a proposal, Sharif from Basement Masters Waterproofing was the only one who took the time to measure and actually listen to my concerns and suggestions. This is entirely unlike the other highly-rated Angie's List big business from which I requested an estimate, who sent a young marketing guy out who produced a fancy folder, did not really listen (just kept saying "yeah, we can do that, and we'll throw in some other things at no additional cost"), took no measurements and provided an outrageous quote. Our water entry problem was unique, and included an exterior basement stairwell landing that was slightly higher than the basement floor. I wanted the landing lowered with a new drain that would go through our stairwell wall directly into our existing sump pump. After much thought and another trip back Sharif said the space was too small for tools to get under the footer through the wall but they could route it through the doorway and around for no extra cost. They were very sensitive to budget and worked within my previous perimeter trenching system, while moving our sump pit away from an electrical panel and enlarging it to fit our pump and battery back-up better. They were prompt, arrived on time and finished in one day as expected. Extremely satisfied!
    - Brad M.
  • A
    Armored Basement Waterproofing
    I had a basement flood in early July, Jay came by the house to do an assessment and was very honest and upfront. We discussed what he would do to alleviate the issue (exterior grading / exterior swale / Stairwell canopy), services which his company did not actually preform. He said it wouldn't make sense to install / modify the interior sump pump system, and that would not solve the issue. I enjoyed his honesty and him not trying to sell me a solution that wouldn't fix the issue (unlike a few other waterproofing companies I have dealt with).
    - Michael S.
  • A
    A A Action Waterproofing Inc
    Excellent job all around. The work was done in late March, 2019, but I waited to post this review until after a heavy rainstorm. The storm of July 8, 2019 (>4"/hr) would normally have caused water to seep up through the concrete floor. After the storm, there was not even a drop. The sump was dry. The job was messy: jackhammers and lots of dust. They left it clean. One cannot even see where they cut the lawn to get the pipe to the curb. My only critique is that the new concrete poured to replace the broken floor should have been completely leveled. From initial estimate to installation, excellent work.
    - Brenda D.
  • A
    Deska Foundation Repair and Basement Waterproofing
    I was very impressed with how knowledgeable the engineer was with my foundation, the cracking, and the water coming in. The engineer wrote a report and made some repair recommendations which we also used them for. I was very pleased with the work and the professionalism of their workers as well.
    - Gina M.
  • A
    Phoenix Home Services Inc
    Given the urgent water intrusion and mold remediation situation in which we found ourselves, it was a huge relief to find a responsive, knowledgeable contractor who could move quickly and put together a reliable, hardworking crew. The subs whom I met were professional and upstanding; they did good work and could be trusted with a house key. Phoenix completed all work on schedule and within tight time frames. Phoenix is also mindful of details. For example, they made sure roofing nails in the front and back yards were swept up with magnets and that all construction debris was cleaned up and removed. Most recently, when water was noticed seeping into our basement (not a warranty issue), we contacted owner Steve on a Friday. He came out the following Monday morning (after a snowstorm) to assess the situation and called his master plumber Rick who came the same day. That level of responsiveness and customer service ensures repeat business from loyal customers. Also, the pleasure of working with Jose, Paula, and Clint, all vital members of the Phoenix team!
    - Yoomie A.
  • A
    Deska Foundation Repair and Basement Waterproofing
    I was very happy with the experience. They installed a drain system around my basement with a sump pump and installed a waterproof barrier on the walls. They also sealed a crack with epoxy as well. I am so happy not to have to worry about this problem anymore! All in all it was an easy going and convenient experience.
    - Adam B.
  • C
    Drainage and Erosion Solutions
    Waited over 4 weeks for an appointment. The rep came out and took a look and we had a good meeting. He said he'd get me an estimate in a few days. It's been 6 weeks and no further contact from anyone at the company despite me repeatedly calling and emailing. Not sure what happened over there, but I wish I had gone with another company and not wasted 10 weeks. It's a shame, they did a great job installing a drain system in my yard about 7 years ago.
    - Alex D.
  • A
    Basement Masters Waterproofing
    Basement Masters Waterproofing (BMW) was professional from beginning to end. I consulted with at least 5 companies for my basement waterproofing issues. My initial appointment was with Randall who spent a considerable time reviewing my issues and explaining his intended solution. He was able to address any questions and I learned a considerable amount from his site survey. I chose BMW due to the professionalism of the site survey as well as the significant detail provided in the proposal. The intended project was outlined step by step. The project was completed by a team of four headed up by Walter. The team was very professional and it was obvious that they took pride in their work and enjoyed working with each other. Walter is a great team leader. He provided updates as well as addressed any questions. I was impressed that the team managed to arrive precisely on time each morning in spite of considerable traffic. Randall has remained available to answer follow up questions, I am confident that the positive rapport will continue. I will send an addendum to my evaluation after I have had the ability to observe results after some serious rains. I do, however, maintain complete confidence and I highly recommend Basement Masters Waterproofing.
    - Candace L.
  • A
    Basement Masters Waterproofing
    Randall Butterfield came out and did the estimate. Randall explained everything that he found and what would be done. He estimated 2.5 days but they were done sooner then that. The guys who did the were were a very nice group and even did a nice job of putting back plants very carefully so we lost no plants from the job. Randall included a water pump in the job and took that cost off when it was found that it was unnecessary. Great job, great service and I've recommended them to others.
    - Marc N.
  • A
    Basement Masters Waterproofing
    We were very pleased with the job that the company did for us. They put in a drain tile and sump pump in the basement. Everyone that we dealt from the company was very nice and helpful in getting the job completed. We would definitely recommend this company for any to hire for water proofing.
    - Donna L.
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Waterproofing Contractors in Arlington

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