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Auto Body Repair reviews in Arlington

  • F
    Maaco
    DO NOT GO TO THIS SHOP. I made the mistake of going here based on other positive reviews. I took my 2008 BMW 328i to have some some minor dings on the right side doors fixed, as well as the front bumper refinished. To make a long story short, the work was extremely shoddy. They used Sherman Williams paint! The paint had an "orange peel" finish. You could clearly see it in the sunlight. Also, there was a tiny ding in the door that had not been fixed. I couldn't see all this when I picked up the car because I picked it up late at night. It was pitch black and their parking area has no lighting. I noticed all this the next morning, after which I called the shop. I briefly spoke with Rudy, who is the same person I dealt with all throughout. He told me he was with a customer and would call me back. He never did. In fact, I called back several times over different days and I got the same response. So I had to settle for a shoddy repair that cost me close to $1000 dollars. DO NOT GO TO THIS PLACE.
    - Gautam M.
  • A
    Huntington Auto Body and Paint
    The car looked like new when I picked it up. There was a heat shield loose over my exhaust pipe and they fixed it for free although it was not part of the body repair work. The cost was much less than estimates I got from other body shops.
    - E EVERETT P.
  • A
    Precision Collision Center
    HORRIBLY. It's been over a month and I STILL DO NOT HAVE MY CAR. It's always something, and all they do is blame my insurance - and deflect to any and every reason why my car isn't ready. I have not yet seen my car to determine whether or not the quality of work is good but if ITS BAD I WILL FLIP MY ****. I'm so frustrated. My insurance is no longer covering my rental, so I'm incurring the expense while Precision Auto feeds me excuses. I'm clearly not a priority.
    - Maya O.
  • A
    Koons Ford Inc
    There were a couple times the car got hit and had auto body work done on it twice. They are phenomenal when it comes to communication. They have a texting service where they keep me updated, not minute to minute, but close to it on the progress on the car. Whenever I get the car back from them it is always detailed in and out. We've made an effort to not get dirt in the car, I mean they clean the car. There's been times the insurers try to send me else wheres and I asked to go to them. I only pay the deductible if it's my fault so I'm not sure on the price.
    - Michael B.
  • A
    Hanagan's Auto Body
    The repairs look great, even though they apologized for the difficulty of matching our particular auto paint. They forgot to clean up the car when done, so it was a mess in the back, but when we complained they did what they could to make things right, which is all I can ask. No one's perfect, so the key is how mistakes are responded to.
    - David B.
  • A
    COLLISION SPECIALISTS
    They did an outstanding job. They were great to work with. Sterling job and on time. We will absolutely go back to them again if we need to. They were concerned with doing a job and we had a great working relationship with them.
    - David S.
  • A
    COLLISION SPECIALISTS
    It went very very well. We got a loaner while the work was done. Excellent paint job on it. They were very social-able and easy to work with. They followed up with us to make sure we were satisfied and they couldn't have been nicer!
    - David S.
  • A
    GLS Auto Body
    The only good part about my last accident is that I knew that GLS would repair my car so that it was "better than new"
     I have gone there five times for five different vehicles --Their work is always superior!
    BEWARE: GLS is located near several "other" body shops with similar names. Make sure you are going to the right place!
    - FRANK M.
  • D
    First Choice Body Shop Corp
    I didn't use them. Their price to do the work was higher than even the BMW dealer ($1800).  They gave me an estimate in which every minute piece of the job had a time (and, therefore, a price) attached.







    Now, if you should happen to measure the circumference of the island on which you live with a yardstick as your ruler, and then measure again using a 1 inch length ruler, the distance measured using the 1" ruler will be greater. That's how I felt about the cost of their estimate.







    The shop I went with, Baileys Crossroads Auto Body was less than half that price and I was totally happy with the result...it looked as if there had never been any damage. Perhaps First Choice would have done a better job but any differences between the 2 shops would be invisible to me.
    - Joan A.
  • A
    BAILEY'S CROSSROADS AUTO BODY
    This was the second of 3 estimates, one being the dealer (BMW of Alexandria) that I got. The price was so much lower than the 3rd estimate (which was $2183) that I revisited Baileys Crossroad's Auto Body with both estimates - I wasn't planning to take it to the BMW shop but since I was  there for a safety inspection I got the estimate. They convinced me that I would be happy with the work I contracted for. And I was. The car was ready when they said it would be and looks as good as it did before the damage was done.



    What more is there to say? Would I use them again? I hope it won't be necessary but yes, I would.
    - Joan A.
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Auto Body Shops in Arlington

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