Attempts to get pregnant. Though unsuccessful - this is not my concern or complaint. I think the office - particularly the Gallows Road location - needs to work on being a little more patient friendly. HIPAA compliance should be enhanced. Several times I was in the back area awaiting my turn to be called into a room and I overheard staff making calls to patients, using their names and providing medical information over the phone. This doesn't assure confidentiality - even for the staff who had office space, yet left their doors open while they made phone calls.
The medical knowledge of these individuals is of course very good. I have no concern there. It's more about being sensitive to the (highly charged, highly sensitive) emotional needs of patients = being less impersonal and more personal with patients. And need to enhance HIPAA compliance.