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Chimney & Fireplace reviews in Annandale

  • A
    Sixpenny Chimney Sweeps
    From the initial estimate in December 2018 to the work being done in March 2019, this company was professional, prompt, and did quality work. They provided a very competitive estimate. And though I did not contact them to schedule the work for three months due to the federal govt. shutdown, they honored the estimate without question. Ryan and Caryl kept me informed as to when they could do the work. Their crew showed up promptly on each of the three days it took to rebuild my chimney, replace the terra-cotta liners, and install a new crown. They matched the existing brick almost perfectly. Finally, at no additional cost, at my request they even reinstalled a bath vent cover way up high on my home, which was not part of the scheduled work. Very pleased with the company and would highly recommend them for chimney work.
    - Roy W.
  • F
    Cyprus Air Fireplace Systems
    I ordered the fireplaces on November 20, 2018. The work was finally completed March 21st 2019. However, there are problems with both fireplaces. When I turn on the one in the LR, both come on. If I forget to check, this becomes dangerous because the glass doors are closed. The second fireplace door is defective. It was custom made. (I was advised in mid-January that I would have to pay $309 extra for the door. I should have been told this in mid-December when they measured the fireplace and BEFORE they installed the gas lines.) In mid-January I had no choice but to move forward. This custom made door does not latch well. The installer said that was how it was manufactured and that there is nothing he can do about it. He is not incorrect, but I paid nearly $2,000 for a defective door. In addition, the screen does not reach the right side of the fireplace AND it is not long enough to close in the center. During the three months, there were missed appointments and there were many lengthy waits for the subsequent team to arrive and do its thing, dragging the whole process out. The gas lines on the outside of the house were not installed as described beforehand and are quite unattractive. I am waiting for Cyprus Air to schedule a repair (program the remote), contact the manufacturer about the defective door, and to schedule the fire inspector.
    - Mason G.
  • F
    Cyprus Air
    A friend ordered me a Big Green Egg as a birthday present. Had to schedule delivery not once, not twice, but three times. On the third time I was scheduled to be the last delivery of the day and over an hour after the window provided. Finally told them to cancel the order. On that second attempt I called after the window was expired and was simply told "you should not have been scheduled for today." This after speaking to that same person, Sharron, to schedule that second delivery.
    - Joseph D.
  • A
    Wammoth Services
    Ryan came out from Wammoth Services and did an outstanding Job. He called 30 minutes before arrival. Wammoth also confirmed appointment by email and called the day before the appointment. Ryan tuned up our fireplace, checked for gas leaks and oxygen levels. He explained what he did in detail. He rolled up his tarp and vacuumed before leaving. I will sign up for another tune up next August. Fireplace is working fine. Top notch firm.
    - Frank M.
  • A
    The Chimney Doctor Nova Inc
    Everything went better than expected. The schedulers were super sweet and sympathetic to my unique needs (potential animal removal) and the on-site lead technician, Robert, was extremely knowledgeable and very helpful in explaining all the issues associated with the work required. Lucky for the animal, the removal service was not required. Awesome team. I highly recommend!
    - Susan B.
  • A
    Chimney.com
    The team arrived right on time and they were polite and efficient. They explained what they were doing, answering all my questions. There were no surprises, which was a relief. You can't ask more of a service provider.
    - Robert K.
  • D
    Complete Chimney & Fireplace Inc
    The tech was nice, but left the remote receiver in the fireplace and after the first fire, it melted and the remote has been unusable since 2013. A few weeks ago the cap blew off in a windstorm, and I was reminded of how much I felt like this was a rip-off.
    - Heidi G.
  • A
    The Gas Guys
    Great! Greg Morgan is incredible and WAY cheaper than competitors! Very honest and did a great job. Suggested a way to fix that the other two I called didn���t suggest, and it saved my drywall etc. He is really good!
    - amy c.
  • A
    Chimney Inspectors, LLC
    The service attendant was prompt and arrived at the scheduled time and was very professional. He provided answers to all my questions and posed other questions that I hadn't thought of as well as gave me benchmark costs on other related fireplace appliances or changes to consider based on my inquiries. I'd used them again and was very pleased with the service obtained.
    - Mark M.
  • A
    Gutter Ethics LLC
    I contacted 5 different contractors and received estimates with ranges of over $2000 difference. I tend to always choose the lowest bid, but in this particular case, I chose the highest bid and am grateful that I did so. None of the other bids included detail - The bid from Gutter Ethics included so much detail, I had to call for explanation and clarification - Mr. Stanley (owner of the business) took the time to go through item by item - including videos and photos so that I could see for myself. Being a sceptic and not knowledgeable about roofing, I still figured that a lot of these repairs might still be unnecessary, so I did ask a friend who knew more than me and he told me I was lucky a lot these things had been caught. None of the other 4 companies did anything more than give me an estimate on the 1 leak. So, if they had seen these other items, it would mean they intended to get the job, start work, and then upsell me - which I would not have appreciated! OR, it would mean I would have had more problems in the very near future. The work, when it was done, was done very professionally and done very well. The workmen were not your typical "be high on the job" types that you run into...they were efficient, hard-working and cordial. I do have to be honest to say that I had to wait a long time for the repairs to be completed. Between a lot of rain both in the fall and spring (which meant the crews got backed up and meant postponements) and working with a company that had a lot of jobs lined up, I did get a bit frustrated about how long I had to wait. But when I was frustrated, I would reach out. Mr. Stanley was almost always available to speak to me and when he was not, I received a phone call back within a day. He always took time to explain why there was a delay. I so much appreciated the very clear and prompt communication that was always available to me. And most importantly, I feel my roof will be in great shape now for many years to come.
    - Sharon S.
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Chimney And Fireplace Contractors in Annandale

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