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Chimney Cap Repair reviews in Annandale

  • A
    Sixpenny Chimney Sweeps
    From the initial estimate in December 2018 to the work being done in March 2019, this company was professional, prompt, and did quality work. They provided a very competitive estimate. And though I did not contact them to schedule the work for three months due to the federal govt. shutdown, they honored the estimate without question. Ryan and Caryl kept me informed as to when they could do the work. Their crew showed up promptly on each of the three days it took to rebuild my chimney, replace the terra-cotta liners, and install a new crown. They matched the existing brick almost perfectly. Finally, at no additional cost, at my request they even reinstalled a bath vent cover way up high on my home, which was not part of the scheduled work. Very pleased with the company and would highly recommend them for chimney work.
    - Roy W.
  • A
    The Chimney Doctor Nova Inc
    Everything went better than expected. The schedulers were super sweet and sympathetic to my unique needs (potential animal removal) and the on-site lead technician, Robert, was extremely knowledgeable and very helpful in explaining all the issues associated with the work required. Lucky for the animal, the removal service was not required. Awesome team. I highly recommend!
    - Susan B.
  • D
    Complete Chimney & Fireplace Inc
    The tech was nice, but left the remote receiver in the fireplace and after the first fire, it melted and the remote has been unusable since 2013. A few weeks ago the cap blew off in a windstorm, and I was reminded of how much I felt like this was a rip-off.
    - Heidi G.
  • A
    Gutter Ethics LLC
    I contacted 5 different contractors and received estimates with ranges of over $2000 difference. I tend to always choose the lowest bid, but in this particular case, I chose the highest bid and am grateful that I did so. None of the other bids included detail - The bid from Gutter Ethics included so much detail, I had to call for explanation and clarification - Mr. Stanley (owner of the business) took the time to go through item by item - including videos and photos so that I could see for myself. Being a sceptic and not knowledgeable about roofing, I still figured that a lot of these repairs might still be unnecessary, so I did ask a friend who knew more than me and he told me I was lucky a lot these things had been caught. None of the other 4 companies did anything more than give me an estimate on the 1 leak. So, if they had seen these other items, it would mean they intended to get the job, start work, and then upsell me - which I would not have appreciated! OR, it would mean I would have had more problems in the very near future. The work, when it was done, was done very professionally and done very well. The workmen were not your typical "be high on the job" types that you run into...they were efficient, hard-working and cordial. I do have to be honest to say that I had to wait a long time for the repairs to be completed. Between a lot of rain both in the fall and spring (which meant the crews got backed up and meant postponements) and working with a company that had a lot of jobs lined up, I did get a bit frustrated about how long I had to wait. But when I was frustrated, I would reach out. Mr. Stanley was almost always available to speak to me and when he was not, I received a phone call back within a day. He always took time to explain why there was a delay. I so much appreciated the very clear and prompt communication that was always available to me. And most importantly, I feel my roof will be in great shape now for many years to come.
    - Sharon S.
  • A
    SweepMasters Professional Chimney Services LLC
    We believed we had a serious issue with the chimney based on water dripping down it during a hard rain storm and an old opinion we received from a different chimney sweep company we used upon moving into the house. Back then we were told that the masonry on the chimney was badly damaged and there was significant work to be done at the cost of several thousands of dollars. We waited to do the work as it wasn't critical. With the water coming through in that rain storm, we now believed we waited too long and would have a serious and expensive repair to deal with. We chose SweepMasters based on its impressive rating on Angie's List, as well as the responsiveness the company showed to those who left comments on this site. It was a fantastic decision! First, Peggy was incredibly easy (and kind!) to work with - she had someone out to my house rather quickly based on my request. Nathan showed up and called me right away to let me know the only thing we needed was a new flex cap, a fairly simple repair that cost only $250. He said the masonry looked fine and did not need repair at all, and further he said the chimney was clean and ready to use if we wanted. I asked him to set up the appointment to make the flex cap repair, which he did without me having to follow up. Next thing I knew, SweepMasters was out within a short time and the repair was done easily and quickly. During the next rain storm, which occurred 2 days later, the chimney was as silent as it should be! Then Peggy followed up regarding payment, and gave us the 10% discount noted on the Angie's List even though this work really did not apply. This company made this process easy, quick, and professional and required no follow up or repeated calling by me. I highly recommend them and will hire them again in a heartbeat.
    - Anne W.
  • A
    Rooftop Chimney Sweeps
    Was told be another Chimney Sweep that our chimney had collapsed in on itself, which was why our gas fireplace was backing up into the house. Art came out and showed us via camera that that wasn't the case, told us what was REALLY happening and what we could/should do about it. The price to reline out chimney was half of the price the other guys quote. I expected a mess, as they have to break out the old ceramic liner. Not a bit of mess, dust or dirt in the house, they were very respectful of all of our belongings, even putting them back in place on the mantle after they were finished.
    - Brooke B.
  • A
    The Chimney Doctor Nova Inc
    I am used to being upset with businesses with bad work and poor customer service. That's why I do most home improvement stuff myself. If I could give this company an A+, I would. They EXCEEDED my expectations. I am nit-picky so believe me when I say this.
    The inspection was through and free. The inspector told me we needed to rebuild the chimney, replace the furnace flue. I didn't believe him until I went up there and I easily pulled out a large piece of mortar. He also deemed our fireplace unusable as the firebox was rusted out. We did not have that repaired and will install a gas fireplace later.
    They arrived on-time and got to work in two teams. One team jackhammered out the wall in the basement for the new joint box that the furnace and water heater exhaust pipes would connect to. I was VERY worried about this as my main gas line was an inch above where they jack-hammered. The owner was on-site and there were no problems. 
    The other team tore down the chimney and took care to not harm my bushes or A/C compressor. They matched the brick near perfectly. The only problem is the brick on my 1950s home was longer than modern brick. It is hard to tell the newer brick is shorter. The work lasted until 4 pm or so. The owner, at my request, left me all the left-over brick and matching mortar along with a bag of sand. I used it to repair my front stoop and build a little patio for my front hose later.
    The workers cleaned up well. The inspector came later and cleaned up more thoroughly. In the end, we got a great chimney. Their prices were a little below average compared to other quotes we got. 
    Months later, while cleaning my gutters I noticed the mortar on the chimney crown was cracking. I contacted the company and they sent someone out to caulk it the next week. It is natural for the mortar to crack there a little as it cures.
    Overall, I recommend them for any chimney repair you need.
    - Elissa N.
  • D
    Complete Chimney & Fireplace Inc
    Scheduling took place immediately.  However there were no available appointments for several weeks.  
    We scheduled for April 8th, the technician was on time, and was careful not to dirty my house. 
    The chimney sweep itself was done well and our chimney is clean. 
    Where this went awry for me was in the $5,000+ estimate he left me, along with some smartly placed "fear" of my house burning down if I did not complete the estimated work as advised.  He recommended a chimney liner and new chimney caps (see photos of existing, perfectly fine, chimney caps).  
    Subsequently I had two others inspect our chimney.  BOTH indicated that our chimney was fine.  Both also indicated that our chimney is currently built to the size required for our fire box and that lining it would effectively reduce the size of the chimney and is not recommended.  BOTH also said that our current chimney caps are in good condition.  
    So - yes, this company did a fine job on the chimney cleaning - which is what we paid for through Angie's List.  But I lost all faith in them as a result of recommending work that was not needed.  So we would not use them again, nor recommend them.
    - ROBERT R.
  • A
    Fairfax Chimney & Fence, Inc

    We purchased our house a year ago and shortly after moving in we hired Fairfax Chimney to sweep our chimneys. We burned a fair amount of wood last year and thought we need to get our chimney swept again. John arrive right on time. He inspected our fireplaces and said they looked good so they did not need to be swept - he charged us only $20 for the inspection. John also replaced our Chimney caps which were rusting and falling apart. He also placed a piece of metal between the two caps which has eliminated smoke entering our lower level through the second fireplace.
    Overall - great job and would highly recommend this company!

    - Charles P.
  • A
    Exterior Medics
    Mark diagnosed the problem and provided us with a detailed estimate.  With our approval, Exterior Medics production sheduled and performed the work.  The work was done when it was scheduled.  We did not have to be home, so we were not inconvenienced at all.  The work was done and cleaned up in a way that allowed us to see the results, which were excellent, without experiencing any of the construction hassle.  The project lead walked us through the work performed after it was completed.  All work was performed as specified in the estimate and the results are outstanding in both appearance and performance (nothing leaks).  There were no hidden costs or surprises. They warranty their work, but I do not aticipate calling them back for this project. 
    - Robert C.
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Chimney Cap Repairs in Annandale

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