The Pipe Doctor Plumbing Service

A186 REVIEWS

Founded 1984 • Angie's List since April 2015

Angie's List certified badge

Awards & Badges

Angie's List Super Service Award badge
Super Service
Award 2019

Hours

Monday
7:00 AM - 3:30 PM
Tuesday
8:00 AM - 5:00 PM
Wednesday
8:00 AM - 5:00 PM
Thursday
8:00 AM - 5:00 PM
Friday
8:00 AM - 5:00 PM
Saturday
9:00 AM - 3:00 PM

Company Contact

.

Alexandria, VA 22310

Description

We are a family business that is locally owned and operated. We are able to handle the smallest of jobs to the largest of jobs. Leaking faucets to main sewer and water line excavation. We are a small family owned business which allows us to send you a master plumber on every service call at a price much lower than the large plumbing companies. Top quality work at a fair price. We proudly service all of northern and central virginia including Fairfax, Springfield, Arlington, Loudoun county, Woodbridge, Manassas, Stafford, Fredericksburg Additional phone number: 540-424-9497...

Verified Reviews

186 Total Reviews
Reviews by Rating
A Rated
172
B Rated
5
C Rated
3
D Rated
2
F Rated
4
Read reviews by category
plumber (184)water heater repair and installation (30)drain cleaning (24)home remodeling (2)well and water pump (2)sewer cleaning (2)gas leak repair (2)excavating (1)septic tank cleaning (1)
Showing 11-20 of 186 reviews
A

RATED

12/30/2019

Adam showed up on Christmas Day and did a full assessment and explanation. My son and his bride were flying home for the 1st time since he returned from deployment. We called two other "outfits" that promised emergency service but no go on the 25th. It was a tough job as we have an old house with old cast iron plumbing. Adam explained everything in detail - once the line was cleared Adam returned ...

DESCRIPTION OF WORK
Sewer line back up in basement

CATEGORY plumbing, sewer cleaning, drain cleaning

COST $2,500

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 12/25/2019

A

RATED

12/14/2019

Scheduled service to occur the day after I called. Called just before arriving. Demonstrated how to to do the repair and pointed out common mistakes made by do-it-yourselfers. Very courteous.

DESCRIPTION OF WORK
Toilet repair.

CATEGORY plumbing

COST $300

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 12/05/2019

A

RATED

11/18/2019

Fast response and worked to keep the cost down as much as possible. Cleaned up mess when done.

DESCRIPTION OF WORK
Plumbing

CATEGORY plumbing

COST $825

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 11/18/2019

A

RATED

11/17/2019

We woke on a Sunday morning to all three of our toilets not working. We got worried about the waste line. I called up and spoke to the owner at 730am. He got one of his guys to our house at 930am. Adam came in smiling and ready to work. A very knowledgable fella with big mutton chops. Luckily not a waste line issue. Worked was done without a hitch and we could return to a peaceful Sunday morning. ...

DESCRIPTION OF WORK
luckily only toilet clearing

CATEGORY plumbing, drain cleaning

COST $650

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 11/17/2019

A

RATED

11/15/2019

Adam was amazing! My husband and I were very stressed about finding a leak in one of our pipes on a Friday afternoon, but thankfully Adam was able to come out same day and get it fixed for us. Adam was very straightforward and detailed in all that needed to be done, which gave us confidence that he was the right guy to do the job. He completed the job efficiently and accurately and we are very ple...

DESCRIPTION OF WORK
Replaced hose bib isolation valve

CATEGORY plumbing

COST $400

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 11/15/2019

B

RATED

10/08/2019

Professional company. Did have to call them after the service to have the guy come back to make something a little better and they did with no issue and an apology. Nice people. The only reason I didn't give an A was because they had to come back.

DESCRIPTION OF WORK
Leaking pipe or other.

CATEGORY plumbing

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 08/30/2019

F

RATED

10/01/2019

I would not recommend this company at all. The gentleman who called is Gary. He seemed extremely annoyed as soon as I mentioned the hybrid water heater, because his company is not specialized at. I actually had already done research and figured our space is not big enough for hybrid and was just casually mentioning hybrid. I am not sure why he could become so annoyed, but I told him I was actually...

DESCRIPTION OF WORK
The gentleman who called is Gary - not a professional

CATEGORY plumbing, water heater repair

WORK COMPLETED ON 10/01/2019

SERVICE PROVIDER RESPONSE

Mrs [Member Name Removed], Im sorry you are not happy with your experience over the phone with me. I always give upfront pricing over the phone for water heaters and will continue to do so to avoid any confusion when we show up for the install. When you had mentioned you were considering a hybrid style heater I informed you that the promotion on Angies List is not for a hybrid style heater and can...
A

RATED

08/30/2019

It went as easily from my end as it could have gone. Gary is the owner and that is who I dealt with on the phone and at the house. This was a difficult job as the service water line came out of the house and then took an 8 ft. dip down in the front yard, then up again to hook into the main water line at the street.. The 8 ft. fall is probably the reason that the pipe originally started leaking a l...

DESCRIPTION OF WORK
Our service line broke to our home and needed to be replaced

CATEGORY plumbing

COST $5,000

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 08/16/2019

A

RATED

08/19/2019

Great service, very professional and friendly. We'd certainly hire them again.

DESCRIPTION OF WORK
Clogged Drain Pipe

CATEGORY plumbing, drain cleaning

COST $200

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 08/18/2019

A

RATED

07/30/2019

Prompt service. I called Monday am and they were on sight that afternoon. Professional. Wayne got right to work inspecting and assessing the problem and quickly offered a cost estimate to repair. Reasonable rates with Angie's List discount included. I am very happy with Wayne's work and I will definitely call The Pipe Doctor first for any future plumbing issues.

DESCRIPTION OF WORK
Replace inoperative ejection/grinder pump in basement

CATEGORY plumbing, wells

COST $1,200

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 07/30/2019

Services Offered

Water heater replacement, leaking water pipes, clogged drains, sewer and water line replacement, remodeling, faucets and garbage disposers. All aspects of plumbing

Services Not Offered

Ask for details

General Information
Licensed
Yes
Bonded
No
Insured
Yes
Free Estimates
Yes
Payment Options
Check, Visa, MasterCard, American Express
Senior Discount
25%
Emergency Service
Yes
Warranties
Yes
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.