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Outdoor Living reviews in Alexandria

  • C
    Steadfast Construction Inc
    The initial work performed was good. The workers were very professional and courteous. If you had asked me six months ago to give Steadfast a review, I would have given them five stars. However, over the winter, some of the the balusters they installed came lose. After two months of e-mailing and trying to call them, they still haven't gotten back to me to even look at the problem. Their work order stated that labor was guaranteed for two years and materials for life. The guarantee is no good if they won't perform the warranty work. In short, once you've made your payments to Steadfast, don't look for any further support. UPDATE: Steadfast completed the repairs on 7/3/19. I spoke with Jack numerous times after the initial review. He was extremely polite and professional in our interactions. It was obvious that he cared that the repair be performed. Therefore, I would update the review from a two to three. It would be a higher review had it not taken so long to get the repair performed. Based on my latest interactions with the company I would use them again.
    - Edward R.
  • A
    First Restoration
    I was referred to Mike at First Restoration by Travelers Insurance to repair major damage caused by a water leak in my home. Mike was prompt in meeting with me to review the estimate and pointed out several things that Travelers had omitted. He said he would work directly with the adjuster to modify their estimate and he did. Mike scheduled our job promptly and Mike's crews were always on time and courteous. Additionally, Mike agreed to do some upgrades for us while the house was vacated. His crew built a coffered ceiling in our living room that is now the envy of our neighbors. Mike even threw in a few items for no extra charge and he worked directly with the adjuster on some items that were discovered over the course of the job to have them added to the estimate. The overall quality of work was good to excellent. As with all construction work, there were some things that had to be corrected but Mike was happy to have the items pointed out and took care of them. As a former contractor myself, I understand that there will always be "punch list" items and anyone who has major work done should walk through the job with their contractor to point out anything that is not satisfactory. To provide a balanced review, I thought the work could have progressed a little quicker but I'd rather have the job done correctly than done quickly, and to be fair, we chose some materials that took a little longer time to be delivered. Overall, I have no regrets and would not hesitate to recommend First Restoration for damage restoration construction.
    - Shakeel C.
  • A
    Sandoval Home Improvement
    It was terrific, and a year later is just as great. I have hired Sandoval for multiple construction tasks over the years. Their painting of a host of rooms, both new and refurbished, is some of the best I have ever seen. Fencing has lasted ten years now, and will last another twenty easy. Total perfectionists. Very honest and trustworthy too. I am going to be hiring them again.
    - Jerome A.
  • B
    Marks-Woods Construction Services, LLC
    While I love my kitchen and sunroom, I attribute a great deal of that to the constant presence and follow-up by my spouse - doing a lot of what I would expect a general contractor to do. MW is a lot better than other contractors I have had, but fell below expectations (based on reviews I read at the time of signing my contract). A lot of issues resulted from a lack of communication or miscommunication between MW and their subcontractors. We signed a contract in May 2013, expecting work to begin relatively soon. Work did not begin until after labor day. I have an extra row of lights in the kitchen due to a lack of passing design details onto the electrician, and the electrician did not put the appropriate ampage in the light switch - my spouse found this and it had to be corrected - potential hazard with an overheaded light switch! The join between the house and the addition was not done correctly. We had to have that completely redone by another roofing company. It makes me mad when contractor's work will not hold up for the long term - this had already been addressed once by MW. The AC unit in the addition was not installed correctly, resulting in a leak and subsequent repair in my brand new wall. My husband came up for many of the solutions regarding the tile installation in tricky areas. The kick in the pants was when we got a notice of a mechanics lien on our house due to lack of payment to a subcontractor (apparently the sub did not file some paperwork with the county). I know that is how things work, but I don't expect that from a contractor I selected because of a huge number of positive reviews on a site like Angie's List. I think that all reviewers should wait 6 months or a year to see how things stand the test of time before writing a glowing review.
    - Rhonda B.
  • F
    Caribbean Pool Service
    DO NOT USE THIS COMPANY. Their customer service is horrible. They are arrogant, overpriced, misogynistic, and obnoxious. We bought a house with a small pool and went to Caribbean Pool Service as a both a local Alexandria company and the company that had previously serviced the pool hoping to find a company we could trust to help us with our new pool. After zero communication over more than a week after we had scheduled to have the pool 'cleaned', the first crew arrived with broken equipment to drain the pool. Two weeks after the initial scheduled date, the acid wash made the pool worse. When we contacted the company they told us we had asked for the acid wash. We clearly were new pool owners who had no idea what we were doing and had looked to them for their professional opinion. I was told initially that the president of the company had come to look at the pool to see what it needed but later was told that they hadn't looked at the pool and that it was our request. Upon calling repeatedly and being put off over and over we contacted other pool companies for estimates. Caribbean demanded that we pay for the acid wash but finally negotiated a price and they said they would re-plaster the pool. It took additional weeks of calling and being put off and patronizing and condescending responses but they came and drained the pool. It still took another TEN days before before they finally sent a crew who blasted music on a Sunday morning in our quiet neighborhood. To top it off, they sent us a bill the next day after completion with an immediate due date! When we didn't pay within a few days we were sent threatening, harassing and demeaning emails and messages. Even when we sent them payment information, they followed up with additional harassing emails. I have dealt with dozens of contractors and service companies over the years. I have NEVER had service this atrocious. Please do yourself a favor and find another company.
    - Stephanie H.
  • A
    Michael Nash Design Build & Homes
    Great...My aging, flat roofed sunroom needed to be replaced. Michael Nash designed and built a new addition that exceeded all my expectations. The high end material, expert craftsmanship, and holistic approach to the project management were key to the outstanding success of this effort. I now have a beautiful new room that is seamlessly integrated into my home���s floor plan. It was well worth the wait! I would definitely hire Michael Nash again.
    - Melanie H.
  • A
    Patio Enclosures
    Increase your home's living space and add value by adding a 4 season sunroom. It can be on ground level or a second level like ours which adjoins a family room. Our all glass space is truly a spectacular improvement!!! They offer an exceptional insulated glass! Windows slide open for ample screened area for an even more open feeling and fresh air. The company, Patio Enclosures - also known as Great Day Improvement - customizes to each homeowner's needs and wishes. Very professional work from sales to design, supervising, installation and clean-up!
    - Marilyn A.
  • A
    Marks-Woods Construction Services, LLC
    We hired MW to finish our basement, add a basement bath, gut and re-design our kitchen and upstairs bathroom, re-configure out duct work, rebuild our two staircases, replace all windows, and rebuild our front porch. Given the scope of the remodel, I spent many, many hours researching and vetting local contractors before deciding on MW. We are extremely pleased with the final product! Virtually everything they touched was finished to a very high quality and lovely aesthetic. I worked most closely with their designer, who was a great help in selecting materials, and with Drew Marks, whom I talked with many times a week before and during construction. When something was not to my precise liking, Drew made it right. And though we have an older (1940's) home that resulted in some surprises and challenges, there were no change orders or extra charges due to this. In fact, every aspect of the project was at or below the projected budget, with the exception of times when I chose upgraded finishes. I also was comfortable with the crew they used, particularly Armando, who was happy to answer my questions, and left our home very clean at the end of each day. Home renovations can be a stressful and emotional time for the owners, and Drew and his team were as responsive and professional as they could be in order to limit this. If you are seeking a rock bottom price on construction work and are willing accept the shoddy quality that often accompanies it, then MW is not for you. Our goal in undertaking our home renovation was to get excellent workmanship and a beautiful space without spending a fortune, and while living in the home during renovations. MW helped us achieve this.
    - Cara L.
  • A
    DMV Pool Service
    This company is a family owned company and the owner is very hands on and honest. His team has always been professional, personable, completely trustworthy and knowledgeable. They weekly maintain our pool and spa. They are always very meticulous and thorough. They show up when they are supposed to and do an excellent job. They go the extra mile to make sure that everything is done perfectly. Their pricing is fair and competitive. We have been extremely happy with their service this summer and will continue to employ them next year as well. We highly recommend them!!!
    - Diane F.
  • A
    Robles Pool Care
    I'm pleased. He shows up and does the job - - sounds simple, but the previous company seemed to have problems with both. Today, tropical storm Emily hit, and he came by just to check on whether our pool needed anything. (Fortunately, we didn't.)
    - Tom B.
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Outdoor Services in Alexandria

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