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Oriental Rug Cleaning reviews in Alexandria

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    Oriental Rug Weavers
    Oriental Rug Cleaners deep cleaned an oriental wool/silk carpet that we purchased over 25 years ago that was ���the��� favorite spot when our dog or Siamese cat was sick. Faisal Knew the origins of our carpet, it���s worth and most importantly the steps needed to restore the carpet to its former beauty. It took awhile to restore the carpet but the wait was well worth it. The carpet was returned last night and the work done by Faisal and his team was excellent.
    - Charles K.
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    Oriental Rug Weavers
    Bottom line up front: Faisal is an indisputable expert with all aspects of high quality heirloom rugs. His vast knowledge and "treat your rugs as his own" in the conduct of his trade are immediately apparent when you enter the store. Well worth the cost! I extensively researched the VA-MD-DC metropolitan area for the most reputable service to clean two Nain heirloom rugs, owned and never cleaned since 1997. I read the reviews about Hadeed and was not surprised since I am skeptical about businesses who advertise constantly. Oriental Rug Weavers caught my eye because of the high rated, detailed reviews and its local small business appeal, very important to me. From the initial phone call, Faisal provides an upfront and no-nonsense explanation about the process he follows from inspection to cleaning and the time involved. Entering the store, Faisal greeted us as if we were long time customers and in short order spread the rugs with more care and gentleness than we generally treat them. He instantly knew the Nain pattern as well as the level of thread quality; for comparison he showed us several in his inventory that were higher quality and also lower quality. The differences were readily apparent and my decision to bring our rugs to him was validated. Faisal pointed out all the details that required his team's expert care and the extras (thread and leather stripping repair) not part of the quoted price but provided as a courtesy. I realize some who read this will opine that those "extras" are part of the pricing but during my initial phone call with Faisal he quoted a cleaning cost per square foot without any knowledge on the condition of those extra items. The invoice amount was exactly what he provided on the phone. When I returned four weeks later for the rugs, Faisal provided a post cleaning inspection as detailed as the pre-cleaning visit. The condition of the rugs was striking; they appeared nearly new and the detailed silk threading glistened! He even repaired a tear in a small section of the threading that was not visible until they were cleaning the rug. Yes, he provided pictures before the repair and it took him some time to find the small area post repair because the quality was that good. I could continue with this review but if you are not convinced by now then go to some other rug "expert" and be happy with your decision. I am completely satisfied with mine and will return when I need his services again, although we will be living in southern coastal NC.
    - Tony A.
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    SmartChoice Carpet Cleaning
    Without exception, every time Smart Choice provides us with a service it is over the top superior. Carpet Cleaning: the technician went over an area of pet stains as many times as it took to get the stains out. And they said that if the stain reappeared after drying, they would return. That wasn't necessary because the were perfect! Area Rugs Cleaned: Two oriental rugs mostly red and white beautifully cleaned like new...the colors so vivid...had been while since seeing them look that nice! Area Rug (removal of fringe and bound with new backing): The fringe just had to go, it was beyond time and I wanted a more simple look. they bound the edge, removed the old backing and replaced with new. It was a pretty as new! House Cleaning: These women are focused on cleaning, methodical, careful, detailed and quick! Boom.... done in no time! Most importantly, Someone will call afterwords to make sure that you are happy. And if you are not, they will come back. Satisfaction is guaranteed!!!
    - Ann M.
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    Kingstowne Carpet & Upholstery Cleaning
    Fantastic. The owner responded to my inquiries immediately, gave me an accurate estimate and picked it up right on time. When the work was done, they delivered it back and even assisted in placement. It looks like new!
    - Erin R.
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    DNA Pro Cleaning & Restoration
    The company was a pleasure to deal with and followed up on everything we discussed. The carpet cleaning was done well and has diminished our wall-to-wall carpet traffic wear areas to nearly new appearance (the carpet is high quality but 5 years of wear). The hardwood cleaning was excellent as well. I had misunderstood when I ordered the hardwood service, thinking the buffing was part of the special I had ordered, only to find it was extra (about $90). I was hoping this would clean some discoloration from the sliding door area but found this was not soil but wear that must be sanded and sealed. (This company does not do the sanding that it would take to refinish the floors.) In the end, we have clean oak floors that are buffed nicely but still obviously need to be refinished. DNA did all they could, and did it well. The room-size carpets came out beautifully too. I understand the process is also eco-friendly, which is a real plus. All in all, a pleasure to work with DNA and will definitely hire them again next time.
    - Joseph H.
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    Kingstowne Carpet & Upholstery Cleaning
    I was very happy with the service provided. The pick-up went very well, even though there was some heavy furniture that had to be lifted to roll and remove the rugs. The delivery to my new address also went smoothly. The rugs all look great, including removal of a stain that a precious company was not able to remove.
    - Carolyn M.
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    Hadeed Carpet
    Hadeed in Alexandria  for carpet cleaning and repairs. These are oriental. Last year used them it was very expensive. They reweave and we had moth damage so that is where a lot of the cost comes in. They put on new fringe and you can't even tell. Its like its woven in. I really worried about it , I thought they would put like a stitched crummy fringe on it and it looked like original. I have no idea how they do it. Its a beautiful rug, just beautiful. You can't tell where its damaged, they redid all the edging. We had moth damage.
    - Sarah H.
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    Ayoub Carpet Service
    Stains that had been on one Chinese rug for years that I thought would never come out, did. Some stains were beyond hope which was fine. I wasn't expecting 100% success but 90% was outstanding. When large rug was delivered, Ayoub offered to take other oriental rugs to be cleaned. If I did so on that day, I would have a 25% discount. Excellent service and quality cleaning
    - Margaret M.
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    Kingstowne Carpet & Upholstery Cleaning
    Steve Miller and his company were great. Immediately responsive to our query, full explanation on process and costs. He was punctual on pickup and delivery upon return. We ended up requesting to get the carpets back earlier than originally planned, and they made it happen. Overall, very satisfied- professional, courteous, punctual. Even the dog liked him!
    - William C.
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    Ayoub Carpet Service
    I cannot recommend ACS highly enough. I reached out to 3 companies on Angie's List and ACS was the first to respond. This responsiveness continued throughout the experience. We had a very specific window because we wanted our cleaning to coincide with floor replacement and they accommodated us. Pickup and delivery were timely, efficient, and the personnel were helpful and courteous. One note is that we found a bigger discount on their website (20%) than on Angie's List (15%). The rugs came back immaculate with ALL odors gone!
    - Julie A. J.
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Rug Cleaners in Alexandria

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