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Garage Door Repair And Installation reviews in Alexandria

  • A
    Family Prestige Garage Doors
    A fantastic experience. Needed a new garage door and motor for the residence due to age and some bumps and bruises! Lots of companies to look at online, but Family Prestige Garage Doors got my attention because they had **** good reviews AND they utilized Angie's List which I completely support. Nelson, the sales representative came by on Tuesday after the holiday to access the job. He was great, in charge of the process, listened to what we wanted, made a few suggestions and we were off. When I asked how soon they could be here, he said this week! I was floored and gladly accepted a Friday late morning appointment. He told us what to expect and everything fell into place. I believe the price was fair for a better product than what we currently had, and we made our deposit on the project. Friday rolled around, I received a call around 0840 to inform me that my installer would be here between 10000-1200. At 1150, the office called and told me he was 10 minutes out. At noon, he was at my door. Pleasant, great knowledge on the work, Isais was fantastic to work with. He worked hard, explained everything to me as I asked questions, completely explained the new technology of the motor drive, and finished the job by 1430-1440. Can't say enough about his work ethic and great personality. An overall fantastic experience, just as I said at the beginning. I can't recommend this company more highly after the way they treated us and the project.
    - Eugene H.
  • A
    Door Doctor Inc
    The technician was on time, courteous, very informative...explained the spring situation and how that effected my previous opener very clearly and well, demoed opening the door with old spring by hand and then after the new spring was on how much better it was, was very evident and effective demonstration.
    - Matthew G.
  • A
    Family Prestige Garage Doors
    Responded quickly. Came on the first business day after my request. Identified the issue w/old spring. Gave me a quote for options to fix. I accepted the quote and the work proceeded with parts on the truck. Job was complete in less than two hours.
    - GAYLE R.
  • A
    Door Doctor Inc
    The rail bracket broke. A simple thing, but door inoperable. One phone call, and an hour later the door was repaired. On a Saturday. I have used these folks twice, and their service is nothing short of spectacular. Prompt, courteous, professional.
    - Russell J.
  • A
    Family Prestige Garage Doors
    A spring on our garage door broke on Sunday, Dec 23rd. I called and left a message with the details and someone called me back in less than 15 minutes to schedule a repair visit. I asked how much more it would cost to have them come on a Sunday and it was only $20 more - he found a coupon that he could apply to my repair that kept it very reasonable. He showed up promptly, completed the work, and cleaned up the trash afterward. Very personable, friendly and helpful. Highly recommend and would definitely hire again.
    - guy w.
  • A
    Local Garage Doors LLC
    The repair went very smoothly. I was informed about the process and cost up front. Repair completed in under one hour. Very reasonably priced and great professional service. Very satisfied and would hire again.
    - Jacki G.
  • F
    Family Prestige Garage Doors
    I was quoted $300-$400 over the phone. Once the contractor arrived , he quoted $779. Since we did not agree to getting ripped off , Contractor asked to be paid $150 for diagnosis (broken spring) . We were aware of $39 service or estimate fee; Finally paid $39 for nothing. Surprised that a company with 1000 good reviews can provide such a pathetic service. I got the work done from a different company for $325
    - Shan N.
  • D
    American Home Shield ��� Home Warranty
    I had AHS for 5 years and they responded to several home issues but it was always unsatisfying and frustrating. Finally, after they would not fix my outside water tap making excuses like frost, etc I cancelled the service.
    - Nasir K.
  • A
    Express Garage Door
    Joe and his sons are awesome! They responded the same day that I called, after one of the springs to my garage door snapped. Joe's sons, Taylor and Trey, were very friendly and sincere, and they were very thorough as they inspected my garage door to determine why the spring snapped. They replaced both springs (I learned that you should never replace only one spring), and had my garage door working good as new in no time, and the cost was very reasonable. I would call Joe again, without any reservation, if I need any kind of assistance with my garage doors.
    - Joseph O.
  • A
    Boss Design Center
    Boss Design Center did a first floor remodel on our 1987 home. This included gutting of the kitchen with installation of new cabinets including building new pantry space, new countertops and new flooring throughout. They also remodeled the powder room, laundry room and built a mud room with lockers coming in from the garage. Sean and Talha and their staff are extremely professional and did a great job. We are very happy with the result! They took the time to meet with us to determine our needs and we chose the best plan for us based on the optional designs they presented. They provided some ideas that we hadn't even thought of, and we ended up implementing those ideas and the result was even better than expected! Their on-staff designer, Jenna, was a great help in guiding us through the process of choosing materials for the project, and she was always an email or phone call away if we needed her. I think having her guidance was definitely an added valuable service that some other contractors don't offer. They provided us with a work schedule prior to construction so we knew exactly what to expect and they stayed right on schedule and completed the project exactly when they said they would. The staff was a pleasure to work with and they were very responsive when we had questions or concerns, even after hours. Everyone was always very courteous and polite and accommodating of our time and space, which we truly appreciated since they were in our home for several weeks! And even now when we've had questions about something, several months after the project was done, they are happy to help. We did get a couple other quotes from other contractors when we were planning the remodel, and other's prices may have been a little less, but we feel we made the right choice with Boss Design Center. We truly believe you get what you pay for! They are very down to earth, professional, creative, and do great quality work, so it was worth it to have the experience go well and have the outcome we truly wanted. We would definitely work with them again.
    - Shawn .
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Garage Door Repairs in Alexandria

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