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Egress Window reviews in Alexandria

  • A
    Deska Foundation Repair and Basement Waterproofing
    The assessment went great! The engineer was very professional and inspected my home and designed drawings for permitting. They then cut open my foundation wall and installed a large staircase and french doors at the bottom. All the work was exceptional quality and they even put grass seed down on the disturbed areas of my lawn. I show everyone that comes over our house! A++!!!
    - Neil L.
  • A
    Clifton Contracting
    Chris and his team were great to work with - friendly, responsive, and very professional. They arrived on time and were extremely clean. We're very happy with the overall project and have already recommended them to neighbors. We would definitely call Clifton Contracting for future projects.
    - Julie M.
  • A
    S&S Waterproofing And Foundation Repair
    Bidding for this project ranged from $15k all the way to $32k - it seemed like many of the estimators just didn't have the experience to bid it properly so they overbid it to be safe. S&S wasn't the lowest bid but the structural engineer most highly endorsed it, because of the rock-filled trench. His team was fast to come out and take a look right away, was super-fast to start, started early every day and stayed late to remain on schedule. They moved a massive amount of earth to make this job happen - their work ethic was frankly inspiring. A relatively small area at first glance resulted in them carrying away several giant trailers' worth of dirt - one bucket at a time. Very glad we didn't just pack that right back on top of the new wall like many bidders suggested. The egress window added a lot of light to the room and the finished window well looks great from the outside too. S&S probably spent more time on this project than they anticipated, but they never tried to raise the price. Steven also backs up his work, even when a subcontractor misses a detail - he resolved two separate small issues within hours, including one that we noticed a couple weeks after job completion. Now confident that the area is waterproof, we went ahead and finished the room off (with a different contractor) with a closet, drywall, recessed lighting etc. So what had been an unplanned sudden disaster expense in an unfinished room now feels like home improvement that adds to home enjoyment value.
    - Jennifer L.
  • A
    JW Home Improvement
    Pedro was wonderful! He arrived on time and did a very thorough professional work. He cleaned up very well after the job. The paint job on the repaired area looks great. I've waited to write my review until we've had a heavy rain. The repairs kept the rain out. My only suggestion... remind the homeowner that they will need trim paint for the job. I had it, but had to search while Pedro waited.
    - Joanne J.
  • A
    Bob Grill General Contractor Inc
    It went very well and was they were very��well priced in comparison to the 3 other companies we received bids from. ��All of their project leads were great and did very good work. ��They also were easy to work with if there were issues and changes, no major issues through-out the entire project. ��If there was an issue, they were very responsive. ��Can't say enough about their onsite project manager and project lead, most easy going and good person to have work on a project like this.

    It is an old house, 1940's, and they really thought about everything when it came to removing trim and doors so they could reuse it w/ little to no marks. ��We wanted to maintain the charm of the old house and they did a great job of that.
    - Tom W.
  • A
    JW Home Improvement
    The contractor showed up early and once I showed him the work to be done, began the repairs. I provided most supplies and he purchased the rest from Lowes. He was able to repair all of the damaged windows in the block of time allotted by the Angie's List Big Deal. I was happy with the work done and would use them again.
    - Kevin K.
  • A
    Michael Nash Design Build & Homes
    We interviewed 5 companies to bid on finishing our basement, describing what we thought we wanted our space to be. Michael Nash presented a more functional layout than we could ever have dreamed of and it was their recommendations that set them apart from the start. We were impressed with the professionalism of the workers. The quality of the materials used was far superior than we had expected would be in our basement. They kept our utmost satisfaction in mind. We couldn't have imagined our basement could be transformed from dark and ugly into a gracious and inviting area, almost doubling the living space of our home. It is simply gorgeous and we still can't believe it is our basement. We are so very pleased with Michael Nash company and know we made the best decision when we chose them for our project.
    - Susan J.
  • A
    Phoenix Home Services Inc
    High quality work and materials. The crew worked with various issues that came up, all within the fixed contract price. When issues later came up with the pump battery draining too quickly, the company stood behind its warranty and came out several times to fix the problem. They eventually added an additional pump and did fairly extensive electrical work under the warranty. The extra cost over other companies that do egress windows was worth it because of the quality of materials (a concrete well versus pre-fab plastic or metallic) and the promise to come up with solutions for unexpected situations.
    - Ian M.
  • F
    Power Home Remodeling
    On our way home, I received the confirmation call for the estimate appointment. When the caller mentioned that he wanted to know how many windows we had in all, I told him--again--four. I also reiterated that we wanted one to become an egress window, which required a bigger hole to be cut in the wall of our basement. At this point, despite the fact that the entire subject of our conversation with Ricky revolved around this very act, the caller stated that the company does not do that kind of work. I was pretty angry at the waste of my time, and when I mentioned this, he offered to go speak to his manager to see if the company did in fact do egress windows. After waiting on hold, I finally disconnected.

    An hour later, at home (20 minutes before the estimate would have happened), a different caller called to say that he was on his way. This time, my husband took the call, and again mentioned that we wanted three basement windows replaced and the fourth to become a larger egress window. Again, massive confusion on the other end of the line. The caller kept insisting that if we weren't planning on replacing every window in the house, the company wouldn't take our work, and that the only way the original estimate appointment would have been placed was if we had told the company we were replacing all windows in the house.

    Since the rest of our windows are less than ten years old and function well, we have never had an interest in replacing them, and certainly said no such thing at the show. In fact, when Ricky repeatedly pressed us to count all of our windows so that they could just measure them "all at once" due to being "an efficiency company," we said no. After wasting about 30 minutes listening to Ricky talk at the show, and then two separate, lengthy, confusing phone calls about the exact same thing, we canceled the estimate. We have four others lined up now for this week with different companies.

    Like other reviewers, I found Ricky and the others I spoke with from the company to be disrespectful, pushy, and--apparently--unable to actuall hear what my husband and I were repeating throughout. After such an unprofessional waste of my time, you can bet I will not use this company in the future. I will also share this info with the group that puts on the Home and Garden Show that I attended as well as with our three city listservs.

    And re: the company response below:
    From the beginning I stated repeatedly that we ONLY wanted three basement windows replaced. From the beginning we were assured that the company would do this. At no point was any other work discussed. False advertising and a complete waste of my already scarce time.

    - Jeannette H.
  • B
    American Screen & Glass, Inc.
    Scheduling the installation with the company was a little frustrating for job #2.  The company sent 2 employees each time, and they arrived at the expected time.  Both jobs involved removing an old small window (aluminum, of the sliding type) and installing a new vinyl insulated glass sliding window.  The workers appeared to know what they were doing, and worked efficiently.  The windows look nice.  My only small complaint was that there was a visible mess (i.e. dirt) to clean up after the second job.  Although they carry a little dustpan to clean up as they go along, the debris was (accidentally) dumped on the counter and floor.  Did they notice? - yes.  Did they bother to sweep it up? - no.  I didn't notice a mess after the first job, but it would not have been apparent given the carpet in that area.
    - Karen W.
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Egress Window Installers in Alexandria

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