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Courier reviews in Alexandria

  • F
    We Move DMV
    Before our move, we asked Troy if he knew how to move and set up a Sleep Number bed and he said"yes", he knew how to move the bed and set it back up. When he came to move us, he looked at the bed and said, "I have not seen one like this", and was asking me how he should disassemble the bed, I said to him, "You said that you knew how to move the sleep number bed, but if you need help disassembling it, I can call sleep number to give you instructions or I can find a video online for you. He responded, ���I got this,��� then he asked me to leave my bedroom room because he knew what he was doing and my standing there was only making him nervous. So I left the room, trusting that he knew what he was doing. Now I am upset that he refused to get the help that could have helped him to disassemble and assemble my bed correctly. On Thursday, February 28, 2019, I called Troy at We Move DMV regarding my bed because it is longer working. Screws are missing and it is out of alignment (off the rails) which has resulted in the remote not working. The bed was purchased for medical reasons and because he did not correctly assemble, I am not able to use it. I told him that I called Sleep Number and the cost for them to come out and troubledshoot the bed is $199.00. He mentioned that he could supply the screws that are missing. This issue is bigger than missing screws. He requested pictures which I agreed to send him. I sent him pictures as he requested and as of today March 12, 2019, he has not responded to my additional claim. He has blatantly ignored both my text and my email correspondences. As a result, I am writing this review to make others aware of the unsatisfactory service I received.
    - Pauline L.
  • A
    Brad's Boxes Plus
    I have used BradsBoxesPlus several times over the years. They always provide me packing materials before each move. Whether it's books, clothes, or dishes, Brad's ability to provide the correct boxes is amazing. His movers always arrive on time and quickly load/unload the truck. I am most appreciative that they take time to make sure all items are placed in the correct locations and have even assembled furniture. It's obvious they are knowledgable & experienced in moving and packing services. In addition to using BradsBoxesPlus for moving my household & my children's households, I have hired them for pickup & delivery of furniture purchases made locally. Large or small, they have come through for me every time.
    - Deb R.
  • F
    FSA Network Inc
    Horrible!!! The man, Moses, was unhelpful and rude. He even called me names in Spanish, not knowing I speak Spanish. He left without installing my appliances. FSA Network is a contracted company by home Depot. I will never buy an appliance from HD again because of the contractors they choose to hire. I should have read their Yelp reviews first. Disgraceful performance.
    - Leslie T.
  • F
    Lasership (Last Mile Delivery)
    Lasership misled amazon about the status of my item (ordered from amazon).   For example, the reason given for  not delivering my item was that the person went home for the day, although they told amazon that it would be delivered by 8 pm.  It took amazon a number of calls to find out what happened.  Lasership then told amazon that my item would be delivered the next day by 9:30 pm - but never did.  I called them several times and my calls were never returned.   I called amazon and their calls where not returned.  In the end, I requested a refund from amazon.
    To sum up, Lasership is an unreliable carrier.   I had provided feedback to amazon to reconsider using them as a carrier....otherwise they are going to lose good customers as myself.
    - John L.
  • A
    FRED'S EXPRESS SERVICE
    One Saturday, I bought a beautiful dining room table at an estate sale without really considering how I would arrange to get it to my house when the sale closed the next day (yes, brilliant move on my part). I wondered this aloud, and thankfully a very kind lady mentioned Fred's Express Service to me. I called them around noon that day and Fred was extremely responsive and helpful, even though it was a Saturday. I was THRILLED that they were able to pick up the table and move it for me on a Sunday. This isn't something I'd usually request of someone; it's really going above and beyond normal customer service. I will definitely be calling them again the future!
    - Erin P.
  • B
    EZ Small Moves LLC
    Overall experience was very good.  Mission accomplished.  Chairs cleanly moved.  They arrived at my office a bit late and that was not what I expected but it was handled expediently when they arrived.
    - Gwen M.
  • A
    AnyAssembly
    Excellent service!!  Fair quote, fast delivery, and fast and accurate assembly. Delivery was cheaper and much faster than IKEA's.  I contacted AnyAssembly's owner, Aziz Kay, on Thursday to inquire on his pricing and availability- my bookcase was delivered and assembled on Monday (had my schedule permitted, he could have accommodated as early as Saturday!).

    Aziz and his colleague arrived at our home right on time, and were done with the bookcase assembly (as well as an additional chair assembly which Aziz kindly took care of for me) in what seemed to be just minutes- it would've taken me over a week to do this assembly! Aziz and his team are A+ professionals- polite, punctual, and precise- A job very well done! I will definitely use the services of AnyAssembly again, and highly recommend them.
    - Sherry L.
  • A
    South Mountain Creamery
    South Mountain Creamery delivers milk (in glass bottles!), yogurt, bread and fresh meats to us each week. The quality is superb and the prices are competitive. There is a $3.50 delivery fee per week. The milk and other dairy products are delicious, and the meat is raised with no growth hormones. The ground lamb is our favorite, but I have also been please with the turkey sausages and turkey bacon. The online ordering process has improved in 2008, and it is easy to manage standing and one-time orders online.
    - LAURA D.
  • A
    FRED'S EXPRESS SERVICE
    As stated above, Fred picked up furniture from a store and delivered it to our house. Crate and Barrel (outlet in Alexandria) gave us his name and number. I called him and he delivered the furniture the same day. He was personable and when he knew he was going to be late he called us to let us know. It was very easy and low stress.
    - Jessie K.
  • C
    The UPS Store - Alexandria
    Dropped off packages. Representative insisted he couldn't give me any proof of drop off. The merchandise retailed for $300 so I was concerned about having proof I'd dropped it off in case it was lost. Representative kept arguing that if it were lost I wouldn't be blamed even though there would be no proof that I dropped it off. Didn't make any sense. I eventually took the business card for the store. Fortunately the package was received by the vendor. I don't think I would use this particular branch again. Although that was just one person. I don't know if they have someone else working the store by now (incident occurred around summer 2007). So things could be different.
    - CHARLOTTE L.
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Courier Services in Alexandria

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