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Printing reviews in Alexandria

  • D
    FedEx Office Print & Ship Center
    The equipment at this location is often in disorder.  The screen for the copier was dirty. When I brought this to an associate's attention, he suggested that I just ignore the error message.
    Moreover, Jose who processed the FedEx for us didn't seem to know how to properly work the system.  It took seemingly forever for him to type up the FedEx label.  This was unacceptable especially in light of the fact that his name tag said that he was Assistant Manager and had been with the company since 2008!
    - John V.
  • C
    Tysons Corner Minuteman Press
    I brought the files on a flash drive and waited for the copies. They set up my document to an A4 page (required) and the copier which kept on beeping asking for a different paper size. That wasn't too bad because the operator just add the size dimensions and it was okay.
    The copy machine was running when I came in and was ready within minutes, but because the fuser was still hot it crimpled several pages (18) randomly. The supervisor  went ahead and bond the pages without seeing these crimpled pages. I reviewed all pages and found all of the crimpled pages and asked to have them redone. So they unbound each of the documents and had to put different pages into the four copies. In doing so, they ripped two of the page binding holes, so they had to be redone. Also when they added the new copies in they left some of the old copies, so when I checked I had to rip out those duplicated crimpled pages.
    After two hours, and checking each page of each copy, it was done. Not much of a "minuteman" printing.
    He was going to charge me $75.00 + taxes, but I insisted that the service was not acceptable and I requested a reduction of $20.00 for the lack of care to my project.

    - Annette T.
  • A

    I went to All-American becuase I had purchased some very expensive washi card stock in Japan that I wanted to use.  I intially wnet to Kinkos, and they said they could not do the job as the card stock was too thick.  The gent at AAP noted the same concerns, but tried multiple runs on the printer to see if it could work.  When it did not, he offered the option of using a professional printing press, but noted that the cost would be prohibitive (over $2 per card) as this option required job specific set-up.  At my request he showed me his card stock best option, which I accepted.  The job was to take about an hour, so I opted to return for pickup, but could not make it back.  When I asked them (sorry I forgot the gents name) to mail them to me at my expense he said no problem and took my address. 

    Approx 3 hours later I found my cards sitting on my front door step!  That is customer service!
    - Brian F.
  • A
    These guys are awesome. Excellent & timely service. They have great sales. Associates are very pleasant, knwoledgable, professional. they remember their customers this is my FAVORITE Staples store. highly recommend Stales, especially this store.
    - antoinette r.
  • A
    Epson America Inc
    The first printer was a photo printer and it was excellent. The one I have now is an all in one printer. It is called the Artisan 810 printer and it is great. Their customer service is great. The tech support is great. Over all I am happy with this printer.
    - Diane R.
  • A
    Bob's Printing
    The original prints were made directly from flowers and plant material, laid directly on the glass plate of a copy machine, and, thus, quite realistic. The small versions were true to the originals. A design/printing suggestion from the shop owner made a small, but important, improvement to my original request. (As an aside, I'd note that I have had regular, small black and white printing done here for years, always to my satisfaction. This is a family-owned, second-generation print shop.)
    - LEE ANN K.
  • A
    Did two jobs for my organization. Super rush. Got things done on time and were very detail-oriented. Excellent quality.
    - Patricia T.
  • A
    Office Depot - Alexandria
    They did a good job and it was professional. They said that they were going to do it and they did it. No muss, no fuss, and no problems. They did it while I waited.
    - Robert D.
  • A
    Haynes Plumbing LLC
    - yuk c.
  • A
    Postcard Services
    I really enjoyed working with PostCard Services.  They were very thorough.  I had an error in my tryout and they followed up to make sure that it was okay.
    - Andrea H.
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Printing Services in Alexandria

Companies below are listed in alphabetical order.

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  • Iccirla LLC

    6303 Little River Trnpk suite 335
    Alexandria, Virginia
  • iPrint Labs

    15290 N 78th Way
    Scottsdale, Arizona