Basement Detective

A 104 Reviews

Founded 2009 • Angie's List since November 2010

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Licensing

Licensed
Bonded
Insured
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Hours

Monday
8:00 AM - 5:00 PM
Tuesday
8:00 AM - 5:00 PM
Wednesday
8:00 AM - 5:00 PM
Thursday
8:00 AM - 5:00 PM
Friday
8:00 AM - 5:00 PM
Saturday
8:00 AM - 5:00 PM

Company Contact

3310 Clayborne Ave

Alexandria, VA 22306

Description

As an essential service, Basement Detective is still inspecting and servicing customers. We are taking extra precautions to ensure everyone’s health and safety in serving our customers, including: ✓Cleaning our hands often with soap and/or using hand sanitizer. ✓Wearing gloves during our inspections. ✓Ensuring we are covering any cough or sneeze. ✓Keeping a safe distance from people. ✓Wiping down equipment that is used during our inspections. We are a full service waterproofing and remodeling contractor. We pride ourselves on having honest technicians give honest evaluations. We offer solutions and options that are affordable and practical. Our waterproofing solutions carry a fully transferable lifetime warranty. We also offer many flexible financing options. Additional service areas: King George, Warren, Arlington, Clarke, Fairfax, Fauquier, Frederick, Loudoun, Montgomery, Prince George’s & Prince William Counties...

Verified Reviews

104 Total Reviews
Reviews by Rating
A Rated
92
B Rated
8
C Rated
2
D Rated
1
F Rated
1
Read reviews by category
basement waterproofing (96)water and smoke damage (20)drain pipe installation (13)mold removal (4)home remodeling (3)foundation repair (1)well and water pump (42)plumbing (15)basement remodeling (9)drywall repair (7)excavating (6)interior painting (4)
Showing 1-10 of 104 reviews
A

RATED

04/13/2020

Had a great experience with Chris Kuper at Basement Detective! My basement flooded from non-stop storms and I needed a sump pump installed along with complete renovation of my basement. They were very competitive in pricing and outstanding in results. Chris even helped coordinate with the contractor doing my basement renovation after the sump was installed to make sure none of the drainage was dis...

DESCRIPTION OF WORK
Sump pump installed

CATEGORY basement waterproofing,wells

COST $23,000

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 03/22/2019

A

RATED

07/05/2019

Excellent work and customer service. Would definitely recommend this company. All waterproofing work is expensive, but they offer complete renovation services. Out project was just awful - water in the wall, then they found termites (!) and asbestos in our floor tile & mastic. Basement Detectives worked with us through every issue. They told us what needed to be done, coordinated with other contra...

DESCRIPTION OF WORK
Basement waterproofing (trench & sump pump install)

CATEGORY drywall,basement waterproofing,interior painters

COST $15,000

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 06/03/2019

A

RATED

03/22/2019

We were really impressed with Basement Detective's expertise and professionalism. Great job.

DESCRIPTION OF WORK
Moldy basement

CATEGORY basement waterproofing,mold removal

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 03/22/2019

A

RATED

03/22/2019

Carlos and Brian came out to see if waterproofing was the solution for our basement situation. They were very thorough to the point of determining the stain and problem was coming from our dishwasher in the kitchen. They went the extra mile over something that would not benefit them earning work but longed us in the right direction. Top notch honest professionals. Very thoughtful and helpful. Woul...

DESCRIPTION OF WORK
Water stain growing in basement area from unknown source.

CATEGORY water damage restoration

HIRE AGAIN? Yes

WORK COMPLETED ON 03/02/2019

A

RATED

01/28/2019

Honest pricing. Great service. Well done. Basement no longer floods!

DESCRIPTION OF WORK
Sump Pump Repair and Pipe Replacement

CATEGORY basement waterproofing

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 01/28/2019

A

RATED

12/20/2018

After an initial scheduling snafu, Chris was sent to come look at our basement window well trim, which was excessively moist. He was pleasant, courteous and knowledgeable. He provided helpful information and advice that did not necessarily require his company's services. When the window well trim was removed, Chris made himself available to return to our house and reassess for signs of damage or l...

DESCRIPTION OF WORK
Investigate basement window issue

CATEGORY basement waterproofing

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 12/20/2018

A

RATED

09/25/2018

The company was able to walk me through the possible issues l. The work was determined to be outside of their scope but the advise was very helpful.

DESCRIPTION OF WORK
Leaking in the basement area.

CATEGORY basement waterproofing

HIRE AGAIN? Yes

WORK COMPLETED ON 09/24/2018

A

RATED

09/10/2018

Services showed on time and the work was completed ahead of schedule. Offered a discount on future services if needed. Looking forward to hiring them again. 5 stars!!!

DESCRIPTION OF WORK
Internal Drain at the base of basement (corner)

CATEGORY basement waterproofing

COST $3,150

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 03/15/2016

A

RATED

08/30/2018

We had an interior perimeter drain put in our basement after flooding during the heavy rains of July. We also had our old window wells changed. From the foreman to everyone on the team, they were friendly, professional, honest, and answered all questions and concerns. They explained how the system worked. They were meticulous in protecting and covering everything in the basement we couldn’t remove...

DESCRIPTION OF WORK
Interior Perimeter Drain and Two new window wells

CATEGORY basement waterproofing

COST $10,500

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 08/30/2018

A

RATED

05/11/2018

I had a pretty serious water leak in my walkout basement, and the folks who came to do the water mitigation (tear out, mold control, dehumidifiers) couldn't figure out where the water was coming from. So, while they were working, I called Basement Detective. They told me that a technician would be there the same day at 4pm. At *exactly* 4pm, Chris knocked on my door. He inspected the area carefull...

DESCRIPTION OF WORK
Diagnosis for basement leak

CATEGORY basement waterproofing

HIRE AGAIN? Yes

WORK COMPLETED ON 05/11/2018

Services Offered

Basement-waterproofing, inspections & remodeling. Sump pumps.

Services Not Offered

Ask for details

General Information
Free Estimates
No
Eco-Friendly Accreditations
No
Payment Options
Check, Visa, MasterCard, Discover, Financing Available
Senior Discount
10%
Emergency Service
Yes
Warranties
Yes