All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
As an essential service, Basement Detective is still inspecting and servicing customers.
We are taking extra precautions to ensure everyone’s health and safety in serving our customers, including:
✓Cleaning our hands often with soap and/or using hand sanitizer.
✓Wearing gloves during our inspections.
✓Ensuring we are covering any cough or sneeze.
✓Keeping a safe distance from people.
✓Wiping down equipment that is used during our inspections.
We are a full service waterproofing and remodeling contractor. We pride ourselves on having honest technicians give honest evaluations. We offer solutions and options that are affordable and practical. Our waterproofing solutions carry a fully transferable lifetime warranty. We also offer many flexible financing options. Additional service areas: King George, Warren, Arlington, Clarke, Fairfax, Fauquier, Frederick, Loudoun, Montgomery, Prince George’s & Prince William Counties...
basement waterproofing (96)water and smoke damage (20)drain pipe installation (13)mold removal (4)home remodeling (3)foundation repair (1)well and water pump (42)plumbing (15)basement remodeling (9)drywall repair (7)excavating (6)interior painting (4)
Showing 1-10 of 104 reviews
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RATED
04/13/2020
Had a great experience with Chris Kuper at Basement Detective! My basement flooded from non-stop storms and I needed a sump pump installed along with complete renovation of my basement. They were very competitive in pricing and outstanding in results. Chris even helped coordinate with the contractor doing my basement renovation after the sump was installed to make sure none of the drainage was dis...
DESCRIPTION OF WORK Sump pump installed
CATEGORY basement waterproofing,wells
COST $23,000
SERVICES PERFORMED? Yes
HIRE AGAIN? Yes
WORK COMPLETED ON 03/22/2019
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RATED
07/05/2019
Excellent work and customer service. Would definitely recommend this company. All waterproofing work is expensive, but they offer complete renovation services. Out project was just awful - water in the wall, then they found termites (!) and asbestos in our floor tile & mastic. Basement Detectives worked with us through every issue. They told us what needed to be done, coordinated with other contra...
DESCRIPTION OF WORK Basement waterproofing (trench & sump pump install)
We were really impressed with Basement Detective's expertise and professionalism. Great job.
DESCRIPTION OF WORK Moldy basement
CATEGORY basement waterproofing,mold removal
SERVICES PERFORMED? Yes
HIRE AGAIN? Yes
WORK COMPLETED ON 03/22/2019
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RATED
03/22/2019
Carlos and Brian came out to see if waterproofing was the solution for our basement situation. They were very thorough to the point of determining the stain and problem was coming from our dishwasher in the kitchen. They went the extra mile over something that would not benefit them earning work but longed us in the right direction. Top notch honest professionals. Very thoughtful and helpful. Woul...
DESCRIPTION OF WORK Water stain growing in basement area from unknown source.
CATEGORY water damage restoration
HIRE AGAIN? Yes
WORK COMPLETED ON 03/02/2019
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RATED
01/28/2019
Honest pricing. Great service. Well done. Basement no longer floods!
DESCRIPTION OF WORK Sump Pump Repair and Pipe Replacement
CATEGORY basement waterproofing
SERVICES PERFORMED? Yes
HIRE AGAIN? Yes
WORK COMPLETED ON 01/28/2019
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RATED
12/20/2018
After an initial scheduling snafu, Chris was sent to come look at our basement window well trim, which was excessively moist. He was pleasant, courteous and knowledgeable. He provided helpful information and advice that did not necessarily require his company's services. When the window well trim was removed, Chris made himself available to return to our house and reassess for signs of damage or l...
DESCRIPTION OF WORK Investigate basement window issue
CATEGORY basement waterproofing
SERVICES PERFORMED? Yes
HIRE AGAIN? Yes
WORK COMPLETED ON 12/20/2018
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RATED
09/25/2018
The company was able to walk me through the possible issues l. The work was determined to be outside of their scope but the advise was very helpful.
DESCRIPTION OF WORK Leaking in the basement area.
CATEGORY basement waterproofing
HIRE AGAIN? Yes
WORK COMPLETED ON 09/24/2018
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RATED
09/10/2018
Services showed on time and the work was completed ahead of schedule. Offered a discount on future services if needed. Looking forward to hiring them again. 5 stars!!!
DESCRIPTION OF WORK Internal Drain at the base of basement (corner)
CATEGORY basement waterproofing
COST $3,150
SERVICES PERFORMED? Yes
HIRE AGAIN? Yes
WORK COMPLETED ON 03/15/2016
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RATED
08/30/2018
We had an interior perimeter drain put in our basement after flooding during the heavy rains of July. We also had our old window wells changed. From the foreman to everyone on the team, they were friendly, professional, honest, and answered all questions and concerns. They explained how the system worked. They were meticulous in protecting and covering everything in the basement we couldn’t remove...
DESCRIPTION OF WORK Interior Perimeter Drain and Two new window wells
CATEGORY basement waterproofing
COST $10,500
SERVICES PERFORMED? Yes
HIRE AGAIN? Yes
WORK COMPLETED ON 08/30/2018
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RATED
05/11/2018
I had a pretty serious water leak in my walkout basement, and the folks who came to do the water mitigation (tear out, mold control, dehumidifiers) couldn't figure out where the water was coming from. So, while they were working, I called Basement Detective. They told me that a technician would be there the same day at 4pm. At *exactly* 4pm, Chris knocked on my door. He inspected the area carefull...