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Masonry reviews in Aldie

  • A
    Mottern Masonry Design
    The work done by Jeff Mottern's team was superb. The end product in each case was of the highest quality. His team is extremely efficient - beginning on time and completing the work in the time estimated - and at the agreed upon reasonable price with no surprises. We would not hesitate to use Mottern Masonry again and highly recommend them to anyone who needs high quality masonry work.
    - Michael N.
  • A
    American Exteriors & Masonry
    Overall, they did an excellent job.  Carmen and company were great to work with, very responsive to all of my questions which you typically don't see with many contractors.  They were able to finish the job well before the "due date" that I gave them.  The finished product is awesome, exactly what we wanted and what we envisioned in our heads.  I would definitely recommend American Exteriors to friends and family.
    - Scott B.
  • A
    Mottern Masonry Design
    Since the patio was primarily going to be underneath my deck, I was initially tempted to do a cheap patio to save money. Mottern Masonry Design is not the place to go if you're looking for the lowest bid but you get what you pay for. Given that we plan to live in this house for many years, I opted to spend a little more and get the best. In addition to the patio, they buried my downspouts to the edge of the property, redistributed the dirt in a low spot in my yard, and even seeded it before leaving. I could not be more pleased.
    - David H.
  • A
    Mottern Masonry Design
    Mottern Masonry installed a new patio in our backyard this summer.  We are very happy with the results.  The owner of the company, Jeff, is very responsive and came out for an initial consultation within a couple of days of our first phone call.  Jeff impressed me with his technical knowledge and expertise of concrete and stone work, and he made several important suggestions on the design and execution of the job that other contractors did not think of.
    The Mottern team was always prompt, they worked hard and got the job done quickly, and the finished product looks great.  Their price was comparable to other concrete specialists.  If you're going to go with concrete, then I would highly recommend this company.  We are very pleased and will likely work with them again in the future.
    - Ian G.
  • B
    American Exteriors & Masonry
    American Exteriors installed a 625 Sqft Patio with fireplace for my house. Overall a great company to go with from a price perspective. Their sales representation/price was much better compared Hollaway.  Just keep in mind that they have to be micro-managed. You have to stay on top of things such as brick color, worker schedule, concurrence to design specs etc. Also the workers they hired didn't show up from time to time and this was a frustrating experience for us. The owners were also not sure of their whereabouts. Overall though the project was well done.
    - Ankur R.
  • A
    Innovative Outdoor Living
    Overall, our experience with Deckorators Design and Build was excellent and we highly recommend this company to others.
    The initial estimation process was timely and thorough. The company developed a quality proposal that was accepted by our highly restrictive HOA after only one review. We did have some communication issues between the time when our proposal was approved and the time that the work began on site. We later determined that these communication issues were a result of the uncertain nature of outdoor work that cannot be completed during rainy weather and the company's ability to communicate with a high volume of customer demand during the spring and summer months. We discussed this issue with the company's owner and suggested ways to improve his customer communication processes and avoid customer misconceptions in the future.
    After work began on site, the company's performance was absolutely superior. The team arrived on time every day and worked steadily throughout the day. They minimized wear and tear on our lawn and engaged us throughout the process whenever we had any concerns or if questions arose from the team such as how to modify or protect the existing irrigation system. When it became clear mid-way through the building process that the grading of the lawn would not transition well into the planned patio, the company owner and the on-site team worked with us to quickly develop an option to build a small additional wall to ensure that we would be satisfied with the end result. After only five days of work, the company delivered a high quality patio with which we are completely satisfied.
    In summary, after the completion of this project with Deckorators Design and Build, we believe that we received a high quality product for a very competitive price in comparison with the work that we have seen completed by other companies at other homes. Therefore, we highly recommend this company to other consumers.
    - Jeffrey S.
  • A
    Mottern Masonry Design
    We had a great experience with Mottern Masonry.  The product was great, and the service and communication were outstanding.  After we contacted Mottern, Jeff set up an appointment with us to provide design options as well as estimates.  Jeff provided several options for our patio.  He also provided a recommendation on what he thought would be the best option.  I like the fact that he is really passionate about what he does, and genuinely seemed to care about how everything was going to look (like an artist).  He responded to our questions promptly, and provided frequent status updates on the project to keep us informed, even when we did not request updates.
    - Robert J.
  • A
    Innovative Outdoor Living
    Jon and the team from Deckorators were phenomenal from start to finish!  The entire process was seamless.  From the initial design consultation we were impressed with Jon and his team.  The expert knowledge and design recommendations were extremely beneficial in helping us make our final design decisions.  Once we decided on the scope of work, Jon and his team took care of all of our HOA paperwork and secured all the necessary permits.  From there we had to wait on the weather to cooperate, but once the weather finally cleared, Jon and his team got right to work.  Their attention to detail in all the work they do is superb.  The craftsmanship is fantastic and all of the crews were a pleasure to work with and had an incredible work ethic!  We are already planning our next project with Deckorators and would highly recommend them!
    - Christine L.
  • A
    Mottern Masonry Design
    I was looking for a cost-effective solution for turning the dead space under our deck into a usable space.  I interviewed half a dozen masonry and landscaping contractors, but none of them came close to matching Jeff's responsiveness, honesty and price.  I had recently had a lousy experience with a deck builder who did not complete the work he was contracted to do, and the process of interviewing other companies to build the patio brought me to my wit's end.  I knew Jeff was going to be the right choice when he called me within a few hours of my submitting the contact form on his website.  We made an appointment for a site visit the following week, and he showed up precisely on time, took measurements, and gave us a quote on the spot. I then had to submit my patio plans to our HOA for approval, which took nearly a month.  In that time period, I had to refine the details of the plan a few times with Jeff.  Each time I called or emailed him, he contacted me back immediately and answered my questions.  When we finalized the date for the start of the job (which was delayed a few times by bad weather), Jeff and his crew showed up at 7:30 am and got right to work.  As promised, the work was completed in 4 days and the end result is amazing.  The Mottern Masonry crew took great care of the surrounding areas (they put down boards to roll their wheelbarrows up and down our yard, they put up plastic sheeting to protect the deck supports and patio door, etc.).  When the job was done, they even power washed our driveway to remove the tire marks left by the concrete truck.
    I couldn't be happier with the work they did, but most importantly, what was the REAL differentiator between Jeff's company and the others I spoke to was Jeff's personal involvement in the project and his responsiveness.  I never had to chase him down for any details or status.  He proactively communicated everything to me and I was never in the dark about anything.
    I will be using Mottern Masonry Design for some stone work on our front porch this coming spring.
    - Daryoush M.
  • A
    R J L MASONRY
    We have used Bob on 3 jobs now are think he and his crews are teriffic and always do a wonderful job!  Very easy to work with! Work is always done quickly and expertly! Juan, Daniel, Bob and rest of crew:  THANKS AGAIN! Steve and Joanna Templeton
    - Joanna T.
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Masonry Contractors in Aldie

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