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Home Security System reviews in Aldie

  • A
    Guardian Protection
    The new install was fine. My problem w/ Guardian was that even though we had used them for more than 10 years at our previous address, they would not let us out of our current contract when I was transferred unexpectedly by the Gov. I asked if I could pay an early termination fee and was told my options were to transfer the service to our new address or to the buyer of our house; or continue to pay the monthly fee for the remainder of the contract (2years). The "transfer" meant paying over $100 for a new system and starting the contract period over at 3 yrs. They did not violate the terms of the contract; they merely lacked any flexibility for a long-time customer. 

    ***Update*** Guardian has reached out, and in my opinion, made things right. They credited us the cost of the transfer install/equipment, and agreed that the situation could have and should have been handled better. I commend them for following up and no longer have any regrets for doing business with them.
    - Shawn S.
  • A
    SIGHT & SOUND SYSTEMS
    Overall, our experience was an excellent one. Everyone who works at Sight and Sound definitely goes above and beyond. Their dedication to customer service and quality solutions is evident right from the start of the process. We would highly recommend Sight and Sound and will definitely use them in the future.
    - Christine L.
  • F
    ABSOLUTE SECURITY INC
    The salesman for the company knocked on our door after 6 PM, unsolicited; it was dark outside already. He showed himself into our house. He talked about the services he was reselling for ADT and how his equipment was great. While none of the services were requested or wanted, we felt he used intimidating tactics to close a sale  (e.g. "you could get robbed anytime," "you are not protected")

    The next day I contacted ADT and found that Absolute Security monitoring price had a markup of 70% over ADT's monthly rate (?$28 directly with ADT and ?$47 with Absolute Security) and that ADT's resellers use refurbished equipment. Not pleased with the experience with the salesman, however I must say that calling the company to complain about it resulted in resolution to not purchase services through them. The lady who answered the phone was pleasing, courteous and willing the help. It is because of her that I cannot rate  Professionalism as an F.
    - Gustavo H.
  • A
    Guardian Protection
    They were pretty good. It’s been 3 years and I’ve had no issues so far. They came with the building contractor when the deal was signed. It looks like they have waiting contractors for the projects. I didn’t have an option to choose, but they were okay. I don’t know much about the alarm systems. I haven’t interacted with them in any way. They are the service providers for my alarm system. I haven’t called them or approached them for anything. There was nothing that I disliked about them. The system has been working fine for the last 3 years. The quality is very good. I would use them again in the future.
    - Sambi V.
  • A
    ADT Security Services, Inc
    unknown
    - Kinjal P.
  • B
    Frontpoint
    unknown
    - Edmund T.
  • A
    SIGHT & SOUND SYSTEMS
    .
    - Solomon K.
  • B
    Guardian Protection
    unknown
    - Ankur R.
  • A
    Guardian Protection
    They have been pretty good so far.
    - Solomon K.
  • B
    Vintage Security
    They have been fine.  I have nothing negative to say about them. We have had very little experience but once our alarm went off and they did follow through. It has been a pleasant experience.
    - Don W.
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Home Security Companies in Aldie

Companies below are listed in alphabetical order.

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